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Skills: Client Onboarding, AML Compliance, KYC Reviews, Corporate Governance, Securitization
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Agent Customer Service Center CDD (12 mois) (m/f/n)
Luxembourg, Luxembourg · On-site
Entry level$427M raised
Département : Sales Luxembourg| Lieu : Esch-sur-Alzette | Contrat : CDD – 12 mois | Demande N°20161 Vos missions Vous garantissez une expérience client positive et un service de qualité sur l’ensemble des canaux de commu…
Skills: Active Listening, Problem Solving, Customer Service, French Language, German Language
Agent Customer Service Center CDD (12 mois) (m/f/n)
Luxembourg, Luxembourg · On-site
Entry level$427M raised
Département : Sales Luxembourg| Lieu : Esch-sur-Alzette | Contrat : CDD – 12 mois | Demande N°20161 Vos missions Vous garantissez une expérience client positive et un service de qualité sur l’ensemble des canaux de commu…
Skills: Active Listening, Problem Solving, Customer Service, French Language, German Language
Agent Customer Service Center CDD (12 mois) (m/f/n)
Luxembourg, Luxembourg · On-site
Entry level$427M raised
Département : Sales Luxembourg| Lieu : Esch-sur-Alzette | Contrat : CDD – 12 mois | Demande N°20161 Vos missions Vous garantissez une expérience client positive et un service de qualité sur l’ensemble des canaux de commu…
Skills: Active Listening, Problem Solving, Customer Service, French Language, German Language
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Full-time
Competitive Salary, Hybrid Working, Flexible Working Hours, Private Pension Plan, Private Medical Insurance, Employee Recognition Program
Posted 16d ago
~40 hrs/week
Responsibilities
Manage the client onboarding process and maintain ongoing relationships with advisors and clients within the capital markets sector. Oversee corporate governance tasks, including board meeting coordination, regulatory compliance, and the administration of debt structures.
Requirements
Requires 2-3+ years of experience in capital markets, specifically with debt structures, securitization vehicles, and AML/KYC compliance. Must be fluent in English with strong legal drafting skills and the ability to work independently under pressure.
Full job description
Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance
We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.
With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.
Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.
Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.
Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.
What’s In It For You
Competitive salary
We are globally hybrid (please check the specifics for this role during interview process)
Flexible working hours
Private Pension Plan fully paid by the company after probation
Private medical insurance with Catastrophe cover fully paid by the company
Employee recognition program and spot bonuses
Job Description
Job Purpose
If you enjoy working in a collaborative environment and want to build a career at the heart of international capital markets, this role offers the opportunity to make a real impact. You will support a diverse portfolio of client onboarding, assist on KYC reviews. Corporate Trust. Develop your technical expertise and contribute to the continued growth of Ocorian's Capital Markets business.
Main Responsibilities
Assisting the client onboarding process (incorporations, drafting service agreements, opening bank accounts, managing AML compliance process)
Constantly developing (close) work relationships with advisors and clients, maintaining contact and meeting with (and when necessary, visit) clients and their representatives.
Collecting signatures of documents and maintaining the files of client companies in accordance with and procedures
Providing assistance in compliance/KYC related matters/KYC reviews
Ensuring compliance with regulatory requirements, including the Securitization Act 2004 and transaction documentations
Preparation/review of board packs, coordination of board and shareholder meetings.
Attendance at client board meetings and preparation/review of minutes
Following-up the day-to-day recurrent operations and client requests
Maintaining contact with banks: organizing and following the payment process and monitoring bank accounts
Coordinating the administrative contacts with notaries, governmental offices, tax authorities, trade register and other external parties
Preparing and filing the mandatory requisitions with the trade register
Raising of client invoices and tracking of aged debtors
Preparing issuances/redemptions/distribution notices and board approval
Updating on shares/bonds/notes registers
#LI-DR1
#LI-Hybrid
Qualifications
Knowledge, Skills and Experience
Minimum 2-3+ years relevant experience in Capital Markets, including debt structures and securitisation vehicles, with a focus on compliance and corporate matters
Comprehensive knowledge of AML requirements and Know-Your-Customer obligations
Ability to draft and review legal documents and agreements based on Ocorian templates
Strong organisational and time management skills with meticulous attention to detail
Excellent communication and interpersonal skills, with the ability to respond professionally to clients' needs
Demonstrated problem-solving capability and ability to work independently under pressure to meet deadlines
Diligent approach to client data management and maintenance of KYC files and records
Fluency in English (written and oral); proficiency in additional languages is advantageous
Additional Information
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
We areCLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at .
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
Premier global asset servicing for asset managers and owners
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
1971
Headquarters
London
LinkedIn followers
85,123
Total funding
$1.0B
We use our expertise, trust and scale to manage and solve your complex operational, administrative and regulatory challenges, so you can focus on growing your business. That’s why our solutions are trusted by asset managers, financial institutions, corporates, high net-worth individuals, and family offices, worldwide.
Offices: 20 Fenchurch Street, London, EC3M 3BY, GB · 26 New Street, St Helier, Jersey JE2 3RA, JE · 1260 København, Bredgade 30, Copenhagen, 1260, DK · Aleksanterinkatu 44, Helsinki, 00100 , FI · Brüsseler Str. 1 – 3, Frankfurt, 60327, DE
Fund ServicesCorporate ServicesPrivate ClientReal EstateEmployee Benefit TrustsAviation FinanceDepositary ServicesSPVPrivate EquityVenture Capital
How many Administrative jobs are open in Luxembourg, Luxembourg right now?
There are currently 148 open administrative positions in Luxembourg, Luxembourg listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Luxembourg, Luxembourg?
Companies currently hiring include Deutsche Börse, Enovos Luxembourg, PwC, Cargolux Airlines, Deloitte, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Luxembourg, Luxembourg?
Yes — 43 of the 148 open administrative positions offer remote or hybrid work (1 remote, 42 hybrid).
How do I apply for Administrative jobs in Luxembourg, Luxembourg?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.