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Administrative Support Specialist 3 (OPEN & PROMOTIONAL)
Hillsboro, Oregon, United States · On-site
$43k–$60k/yr
Mid level
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$24/hr–$34/hr
Other
associate degree
Posted 1d ago
Apply by Jul 27
~40 hrs/week
Responsibilities
The specialist verifies insurance benefits for inpatient and outpatient accounts and obtains necessary prior authorizations for facility services. They communicate financial responsibilities to patients and maintain accurate patient account information.
Requirements
Requires at least one year of hospital and insurance verification experience along with proficiency in medical billing and terminology. An associate degree with accounting coursework is preferred.
Full job description
POSITION SUMMARY
Pay range: $24.80/hr - $34.45hr
The Insurance Verification Specialist is responsible for (but not limited to) verification of all insurance to determine actual benefits of in-patient and outpatient procedural and admitted accounts requiring an extensive knowledge on medical insurance. Notifies all insurance companies of outpatient and inpatient admissions for authorization, audits IP/OP procedural accounts, obtains prior authorizations for facility services that require such. Provides excellent customer service to patient and staff alike.
KEY RESPONSIBILITIES
Performed majority of the time:
· Obtains needed insurance, health and financial information on patients coming into the hospital.
· Updates patient accounts as needed.
· Communicates to patient the patient’s financial responsibility as needed.
· Obtains and verifies insurance within department standard and ensures proper insurance authorization is obtained.
· Responds to voicemail within 24 hrs.
· Maintains equipment and reports equipment failures promptly to facilitate repairs.
· Refers accounts that do not have insurance to the Financial Counselor.
· Addresses Case Management concerns and complaints.
· Attends department meetings and provides insurance updates to the team.
· Reviews active medical records for presence of diagnosis and orders.
Performed occasionally but critical to successful performance of the job:
· Formulates and updates policies and procedures for insurance verification.
JOB SPECIFICATIONS
Education:
Required
· N/A
Preferred
· Associate degree with college accounting courses or equivalent accounting experience.
Experience:
Required
· Minimum one (1) year of hospital and insurance verification experience.
Preferred
· N/A
Licenses, Certifications and/or Registrations:
Required
· N/A
Preferred
· N/A
Job Related Skills, Abilities and Behaviors:
Required
· Computer experience.
· Demonstrates proper, professional appearance and personal conduct for the employee’s particular job.
· Insurance contracting knowledge preferred.
· Must have the ability to organize and prioritize large volumes of work, while supporting the needs and work load of your immediate team members and management.
· Experience working with highly confidential material/information.
· Medical billing and insurance terminology required.
· Medical terminology required.
· Requires self-discipline and sense of responsibility, as job requires strict attention to detail.
· Excellent customer service skills.
· Must be effective in verbal and written communication.
· Uses effective communication skills.
· Ability to read and understand physician’s orders.
· Utilizes electronic equipment and communication devices.
· Effectively uses online data bases throughout the insurance verification process.
· Assumes responsibility for maintaining competency in all areas where training was completed.
· Demonstrates confidentiality regarding patient and co-worker information according to PHI level of access.
· Prioritizes workload.
· Looks for ways to improve customer service.
· Formulates and uses effective working relationships with all healthcare team members, patients and significant others.
· Fosters positive work environment through teamwork and assistance.
· Demonstrates the ability to be self-disciplined, motivated and a self-starter.
Preferred
· Bilingual skills a plus.
Additional Posting Information
Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.
A non-profit community health center that has served the health and wellbeing of our region for more than a century.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
1918
Headquarters
Hillsboro, Oregon
LinkedIn followers
6,784
For more than a century, Hillsboro Medical Center has ensured that the people in our region have access to quality health care. One of the largest employers in the area, including more than 400 doctors and health professionals, our clinics and service area extend throughout Washington County.
As an OHSU Health partner, we offer access to the most specialized care, residency programs, advanced research, as well as community outreach and education programs. We are proud to serve as the center of health and wellbeing in the community we call home.
Offices: 335 SE 8th Ave, Hillsboro, Oregon 97123, US
How many Administrative jobs are open in Hillsboro, OR right now?
There are currently 121 open administrative positions in Hillsboro, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Hillsboro, OR?
Companies currently hiring include Hillsboro Medical Center, Washington County Sheriff's Office, Omega Morgan, Inc., Virginia Garcia Memorial Health Center, First Tech Federal Credit Union, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Hillsboro, OR?
Yes — 11 of the 121 open administrative positions offer remote or hybrid work (1 remote, 10 hybrid).
How do I apply for Administrative jobs in Hillsboro, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.