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Full-time
high school, professional certificate
Health Benefits, Dental Benefits, Retirement Savings Plan, Group Discounts, Employee Assistance Program, Training And Development
Posted 33d ago
~40 hrs/week
Responsibilities
The Clinic Coordinator serves as the primary point of contact for patients and families, managing scheduling and funder referrals within the EMR system. They are responsible for coordinating consistent care delivery and maintaining accurate clinical records.
Requirements
Candidates should have a secondary school diploma and at least two years of customer service experience, preferably in a fast-paced healthcare environment. Proficiency in Microsoft Office and EMR software, along with strong organizational skills, is required.
Full job description
Be the Difference. Connect our Community.
For over 50 years, Bayshore HealthCare has been a leading provider of home and community health services across Canada, delivering exceptional care with compassion and excellence. Bayshore is currently seeking a passionate and caring Clinic Coordinator to keep our very busy Dundas Clinic running smoothly.
As a team-member of our Hamilton Home Care Solutions Branch you will bring your existing Medical Office Administrative & Clinic Coordination experience to be the vital link between patients, families, and healthcare providers!
We are seeking a professional individual with superior customer service skills, medical a willingness to learn, and an overwhelming drive to showcase their scheduling abilities.
What you will be doing- Primary Responsibilities
Communicate- Professionally engage with patients, families, staff, and funder organizations. First point of contact in clinical environment
Process- Quickly handle funder referrals and updates in the EMR (Procura)
Review- Collaborate with colleagues and patients to assess service needs
Schedule- Book and track appointments and cancellations
Coordinate- Ensure consistent care and service delivery
Notify- Keep patients and staff informed of appointments
Utilize- Optimize staff schedules to meet their availability and client care needs
Document- Maintain accurate records
Resolve- Address patient concerns promptly and follow escalation pathways
Your Competitive Compensation Package
Bayshore HealthCare is built upon the guiding values of compassion and reliability; teamwork and diversity; innovation, leadership, and growth. Every single one of our employees across Canada operates with these fundamental values in mind;
Competitive Industry Wages: Bayshore recognizes the critical work you do. We offer competitive compensation reflecting your skills and dedication to care
Comprehensive Benefits & PTO Packages: Enjoy company-sponsored health and dental benefits for you and your family, ensuring your well-being
Retirement Savings Plan: Benefit from a company-contributed retirement savings plan to help secure your financial future
Work Perks: Enjoy group discounts for travel, entertainment, shopping, and sports venues
Employee Assistance Program: Support available 24/7 via phone, chat, in-person.Caregivers need care too!
Collaborative Team Atmosphere: Work alongside a dedicated team of healthcare professionals who are committed to providing the highest quality of care, with a National Clinic team to network with
Training & Development: Opportunities to grow your career and develop on an on-going basis
Safe and Supportive Environment: Adherence to strict health and safety protocols to ensure the well-being of both staff and clients
Supportive Management: Accessible clinical managers and schedulers who value and support your work
What you Bring
Education:
Secondary School Diploma
Experience with Urgent Care reception or other fast-paced support role in a medical/healthcare environment
Completion of a related certificate/diploma such as Medical Terminology or Office Administration is preferred
Experience and Abilities:
A minimum of two years related customer service experience, preferably in healthcare
Proven customer service and communication skills, preferably in healthcare or other high-paced customer service environment
Ability to handle issues and problem solve with tact and diplomacy
Excellent computer skills (Windows, Microsoft office, internet, EMR)
Ability to prioritize and handle multiple demands in a fast-paced environment
Proven organizational and teamwork skills; able to work independently and prioritize workload
Strong interpersonal skills including demonstrated ability to build rapport and connections
Our Commitment You- Equity, Diversity, and Safety
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”
At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.
Posting Close Date:
We thank all applicants. Shortlisted candidates will be contacted for interview by the assigned Recruiter
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
Offices: 2101 Hadwen Rd., Mississauga, Ontario L5K 2L3, CA
Home & Community CareHome Health CarePharmaceutical Support ServicesInfusion and Injection ServicesClinical Trials SupportInsurer and Employer ProgramsGovernment Funded Care SolutionsTherapy & RehabStaffingSoins à domicile et en milieu communautaire
How many Administrative jobs are open in Hamilton, Canada right now?
There are currently 250 open administrative positions in Hamilton, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Hamilton, Canada?
Companies currently hiring include Hamilton Health Sciences, City Of Hamilton, St. Joseph's Healthcare Hamilton, Global Elite Consultants, Shoppers Drug Mart, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Hamilton, Canada?
Yes — 37 of the 250 open administrative positions offer remote or hybrid work (14 remote, 23 hybrid).
How do I apply for Administrative jobs in Hamilton, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.