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K&W HEALTHCARE LIMITED
Greater London, England, United Kingdom • On-site
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Provide general administrative support and reception services to patients and clinical staff within a primary care setting. Manage patient records, schedule appointments, and facilitate communication between healthcare agencies using the EMIS system.
Essential requirements include experience in a medical receptionist role and proficiency with EMIS software. Candidates must have UK work authorization and a DBS check, with a preference for those with primary care experience.
Job Description
Job Title: Admin Support
Experience in Primary Care/General Practice (Desirable).
Experience with EMIS (Essential)
Contract Type: Employment Contract (Part-Time)
Hours: 20 hours per week, with the potential to increase to 30 hours per week. (Flexibility is required, as shifts may be scheduled between Monday and Saturday, including evenings)
Salary: £12.71 to £13 per hour
Immediate Start (Preferred)
Schedule:
Work authorisation:
Work Location: On-site
Job Overview
Duties and Responsibilities
The duties and responsibilities to be undertaken by members of the
administration team may include any or all the items in the following list.
Duties may be varied from time to time under the direction of the Project
Manager, dependent on current and evolving workload and staffing levels:
• Opening up/locking up of Site premises (where applicable) and maintaining
security in accordance with Site Protocols.
• Maintaining and monitoring the appointments system.
• Calling patients and booking appointments.
• Processing telephone requests for appointments, ensuring callers are
directed to the appropriate healthcare professional.
• Updating patient records, recording information in accordance project
guidelines.
• Taking messages and passing on information.
• Initiating contact with and responding to requests from patients, other
team members and associated healthcare agencies and providers.
• Clearing and re-stock consulting rooms as required on Hub sites.
• Dealing with clinical waste.
• Keeping the work area, noticeboards free from obstructions and clutter.
• Participate in team meetings and contribute to process improvement
initiatives.
• Monitor the effectiveness of the appointment system and report any
problems or variations to the lead/Project Manager.
• Work closely with other staff members to ensure smooth operations.
• Participate in various pilot initiatives as requested.
• Provide exceptional service to patients and external contacts, addressing
their needs and concerns promptly.
• Maintain a calm and helpful demeanour, especially in high pressure
situation.
• Any other administrative ad-hoc duties that may be allocated.
Management of Medical Records
Confidentiality
Desirable
OUR MISSION IS TO IMPROVE THE EFFECTIVENESS OF CLINICAL CARE AND THE PATIENT EXPERIENCE.
K&W HEALTHCARE LIMITED is a hospital & health care company based out of RAMSAY HOUSE RAMSAY BROWN & PARTNERS 18 VERA AVENUE, LONDON, United Kingdom.
Offices: RAMSAY HOUSE RAMSAY BROWN & PARTNERS 18 VERA AVENUE, LONDON, N21 1RA, GB
There are currently 350 open administrative positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BaxterStorey, Savills, Dexters, Arvato Systems, City St George’s, University of London, among others. Browse the listings above to see every active employer.
Yes — 134 of the 350 open administrative positions offer remote or hybrid work (6 remote, 128 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
