Greater London, England, United Kingdom · Hybrid
At Missoma, we believe jewellery is more than just an accessory, it's a form of self expression. Founded in 2007 by Marisa Hordern, we've grown into a globally recognised brand known for our demi fine and solid gold piec…
Skills: Digital analytics, Customer lifecycle analysis, A/B testing, Google Analytics, Content Square
City of Westminster, England, United Kingdom · On-site
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold piec…
Skills: Customer service, Luxury retail, Style advice, Visual merchandising, Communication
Marlow, England, United Kingdom · On-site
At Missoma, we believe jewellery is more than just an accessory, it’s a form of self-expression. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold piec…
Skills: Customer service, Luxury retail, Style advice, Visual merchandising, Communication
Greater London, England, United Kingdom · Hybrid
Job Role: Senior Wholesale Administrator Department: Wholesale At Missoma, we believe jewellery is more than just an accessory, it’s the finishing touch that makes an outfit feel effortlessly put together. We’re looking …
Skills: Wholesale Administration, Order Processing, Sales Reporting, Microsoft Excel, Microsoft Dynamics
City of Westminster, England, United Kingdom · On-site
At Missoma, we believe jewellery is more than just an accessory. Founded in 2007 by Marisa Hordern, we’ve grown into a globally recognised brand known for our demi-fine and solid gold pieces, all designed in-house at our…
Skills: Customer service, Sales leadership, Team development, Inventory management, Store operations
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You will spearhead website performance optimization and manage the health of the customer database by building tracking dashboards and analyzing trends. Additionally, you will collaborate with agencies to run A/B tests and provide data-driven insights to inform the frontend development roadmap.
The role requires a minimum of five years of proven experience in digital analytics, customer lifecycle analysis, and A/B testing methodologies. Candidates must demonstrate strong analytical skills and proficiency in tools such as Google Analytics, Tableau, or Power BI.
At Missoma, we believe jewellery is more than just an accessory, it's a form of self expression. Founded in 2007 by Marisa Hordern, we've grown into a globally recognised brand known for our demi fine and solid gold pieces, all designed in house at our London studio and crafted with care.
We're looking for a sharp, commercially minded analyst who's as comfortable in a spreadsheet as they are in a strategy meeting. If you love turning data into decisions, thrive on optimisation, and want your insight to directly shape how millions of customers experience our website, we'd love to hear from you.
At Missoma, we live by three core values:
Authentic...We value honesty, open feedback, and conscious sustainability. You'll be part of a team that genuinely cares about people and the planet.
Collaborative...Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
Entrepreneurial...We think big and act boldly. You'll be encouraged to bring ideas, take initiative, and make a real impact.
You'll be a key player in our Growth team, spearheading the optimisation of our website performance and the health of our customer database. Reporting to our Chief Growth Officer, you'll manage strategic partnerships with CRO agencies and own our ecommerce testing and measurement tools, using your commercial acumen and analytical prowess to provide the insights that drive profitable growth.
Create, monitor, and report on ecommerce tracking, building dashboards that reveal website performance, customer behaviour, and sales trends.
Devise and run A/B tests with our eCommerce Manager and external agencies, optimising conversion, AOV, and the wider customer experience.
Turn test results into clear insights and recommendations, feeding data driven thinking into our website and frontend development roadmap.
Build and monitor customer cohorts to understand behaviour, lifecycle stages, and churn, and share journey and channel insights with our Performance Marketing team.
Partner with our CRM team on test plans that boost customer retention, engagement, and lifetime value.
Minimum of five years' proven experience in digital analytics, customer lifecycle analysis, and A/B testing.
Strong analytical skills, with the ability to interpret complex data sets and turn them into actionable insight.
Proficiency in analytics tools and platforms such as Google Analytics, Content Square, Tableau, or Power BI.
Hands on experience with A/B testing tools and methodologies.
Excellent organisational and project management skills, with the confidence to work independently and collaboratively in a fast paced environment.
Generous staff discount across our products and experiences.
Hybrid working model with flexible hours at our West London HQ.
Healthcare cash plan to support everyday wellbeing.
Enhanced parental leave after two years of service.
Annual paid volunteer day to give back to causes you care about.
Monthly team socials and events.
Access to cycle and tech schemes with easy monthly payments.
Iconic jewellery to wear on repeat. Designed in London, consciously handcrafted. Founded by Marisa Hordern
Let us introduce ourselves: we are Missoma, a London based jewellery brand with a global vision. Pioneers of demi-fine design, we're known for layering, but we’re so much more than just jewellery. Confidence, creativity and collaboration are part of our everyday – we believe that when you look and feel confident, you let your creativity shine and can collaborate to make the world a better place, one link at a time. Since launching in 2008 we’ve shipped our iconic jewellery to over 74 countries, grown our team from three – Mi(chele), So(phie), and Ma(risa) – to over 60, and become the fourth fastest-growing UK SME in the Sunday Times Fast Track 100 list. Quite the feat, we know. Today we’re expanding our collections, collaborating with more up and coming creatives than ever before, and confidently giving back to our planet with our CSR strategy. Sound like something you want to be part of? We’re growing – if you think you could be our missing link, apply now for a role at our HQ in West London.
Offices: 2-4 Exmoor Street, London, England W10 6BD, GB
Iconic jewellery to wear on repeat. Designed in London, consciously handcrafted. Founded by Marisa Hordern
Let us introduce ourselves: we are Missoma, a London based jewellery brand with a global vision. Pioneers of demi-fine design, we're known for layering, but we’re so much more than just jewellery. Confidence, creativity and collaboration are part of our everyday – we believe that when you look and feel confident, you let your creativity shine and can collaborate to make the world a better place, one link at a time. Since launching in 2008 we’ve shipped our iconic jewellery to over 74 countries, grown our team from three – Mi(chele), So(phie), and Ma(risa) – to over 60, and become the fourth fastest-growing UK SME in the Sunday Times Fast Track 100 list. Quite the feat, we know. Today we’re expanding our collections, collaborating with more up and coming creatives than ever before, and confidently giving back to our planet with our CSR strategy. Sound like something you want to be part of? We’re growing – if you think you could be our missing link, apply now for a role at our HQ in West London.
Offices: 2-4 Exmoor Street, London, England W10 6BD, GB
