Job Details Position Job Title: Customer Service Representative (CSR) BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA) Function: Operations - Customer Service Line Manager’s Job Title: Customer Service Te…
Skills: Order Management, Customer Relationship Management, ERP Systems, SAP, Salesforce.com
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-g…
Skills: Invoicing, Financial Application Management, English Proficiency, French Proficiency, Administrative Organization
Als Customer Care Advisor (50%) Als Customer Care Advisor maak je deel uit van de eerste lijn van Securex. Je bent vaak het eerste aanspreekpunt voor klanten en partners en zorgt ervoor dat zij snel en correct geholpen w…
Skills: Customer Care, Communication, Problem Solving, Knowledge Sharing, Dutch Language
Location Qualifications: Ghent (hybrid, 2 days in the office) About the position We are seeking a detail-oriented, motivated Junior Accountant to join our growing finance team. This is an ideal entry-level position for a…
Skills: Accounts Payable, Cash Reconciliations, Credit Card Management, Data Entry, MS Excel
Situering van de functie Je komt terecht in een afdeling die instaat voor het facilitair beheer van eigen gebouwen alsook van deelnemers (steden en gemeenten, publieke organisaties,… ). Denk hierbij aan sportaccommodatie…
Skills: Administrative support, Invoice processing, Document management, Sharepoint, SAP
Ben jij de commerciële en operationele leider die kmo-dienstverlening naar nieuwe hoogten brengt? Als kmo manager bij Liantis stuur je alle regionale activiteiten aan en bouw je mee aan een sterke, klantgerichte dienstve…
Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a Japanese outstanding company and worldwide the biggest developer, producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrig…
Head of Operations Jij zorgt dat alles beweegt. Niet vanop de zijlijn, maar midden in de actie. Bij Spardex geloven we dat ondernemers sneller vooruit moeten kunnen. Daarom bouwen we elke dag aan een menselijk alternatie…
Skills: Operations Management, Process Improvement, Team Coaching, Fleet Management, Asset Management
Lifthing
Technisch Operationeel Verantwoordelijke
Ghent, Flanders, Belgium · On-site
Senior
<p>Voel je je thuis tussen magazijn, wagenpark, materiaal én mensen op de werkvloer? Vind jij ook dat orde, structuur en opvolging de basis vormen voor veilige en kwalitatieve projecten? Ben je bovendien op zoek naar een…
Investment Expert Lead Generation (locatie Brussel, Gent of Louvain-La-Neuve)
Brussels, Brussels-Capital, Belgium · Hybrid
Mid level$3.9B raised
Een dag in het leven van een Investment Expert Lead Generation We willen het referentiebeleggingshuis in België worden. Daarom focussen we op de groei van onze beleggingsoplossingen en ons beleggerscliënteel. In dit kade…
Investment Expert Lead Generation (locatie Brussel, Gent of Louvain-La-Neuve)
Brussels, Brussels-Capital, Belgium · Hybrid
Mid level$3.9B raised
Een dag in het leven van een Investment Expert Lead Generation We willen het referentiebeleggingshuis in België worden. Daarom focussen we op de groei van onze beleggingsoplossingen en ons beleggerscliënteel. In dit kade…
Beschrijving van het bedrijf BESIX Unitec is dé technologiepartner in de infrastructuurmarkt. We zijn gespecialiseerd in het aanleggen en onderhouden van energie/datanetwerken en Infra Automation. Dat maakt ons vandaag e…
Skills: Data Processing, Administrative Support, Microsoft Word, Microsoft Excel, Microsoft Outlook
Combell werft aan! Als marktleider op vlak van hostingdiensten voor bedrijven is Combell uitgegroeid tot de meest betrouwbare one-stop partner voor de hosting van zowat elke IT-infrastructuur, website of applicatie. Wij …
Skills: Customer Service, Domain Name Management, Administrative Workflow, Email Communication, Technical Support
Beschrijving van het bedrijf We help make your world a safer place. Wij hechten veel belang aan onze waarden: integriteit, hulpvaardigheid en waakzaamheid. Bij Securitas zetten we diversiteit voorop. Wij moedigen iederee…
Skills: Patrolling, Access Control, Incident Reporting, Customer Service, Administrative Support
Sales & Services Officer – Private Banking Zone West
Ghent, Flanders, Belgium · On-site
Mid level$3.9B raised
Sales & Services Officer – Private Banking Permanent position, minimum 80% working hours Are you looking for … An all-round position in which you provide commercial and administrative support to our Private Banking clien…
Combell werft aan! Als marktleider op vlak van hostingdiensten voor bedrijven is Combell uitgegroeid tot de meest betrouwbare one-stop partner voor de hosting van zowat elke IT-infrastructuur, website of applicatie. Als …
🌱 Help mensen. Leer werken met AI. Groei sneller dan je denkt. Ben jij iemand die graag met mensen werkt en nieuwsgierig is naar hoe technologie ons werk slimmer maakt? Dan hebben we misschien jouw volgende stap. Bij on…
Skills: Customer Service, AI Training, Dutch, French, English
Warren
Chief of Staff
Ghent, Flanders, Belgium · Hybrid
Senior
Why We Exist Belgian compensation plans are lagging behind: outdated products, minimal transparency, and overwhelming paperwork. Employees worry about their financial future. HR teams are buried in admin. The system is d…
Ben jij op zoek naar … … een interessante functie waarbij je enerzijds de Relationship Managers maximale ondersteuning geeft in hun taken, en anderzijds zelf aan de Midcorp & Institutionele cliënten eenvoudige lending en…
Why we exist Most compensation plans in Belgium are stuck in the past: low-yield products, low transparency, endless paperwork. Meanwhile, employees are stressed about money and HR teams are buried in admin. That’s where…
Skills: Participant Administration, Contribution Reconciliation, Process Improvement, Vendor Management, Automation
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Posted 26d ago
~40 hrs/week
Responsibilities
Manage end-to-end order fulfillment and serve as the primary point of contact between customers and the company. Coordinate with internal functions like supply chain and finance to resolve complaints, manage inventory, and conduct performance reviews.
Requirements
Requires previous experience in a similar role, preferably within a manufacturing or packaging environment. Proficiency in SAP, Salesforce, and Excel is preferred, along with fluency in English and Dutch.
Full job description
Job Details
Position Job Title: Customer Service Representative (CSR)
BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA)
Function: Operations - Customer Service
Line Manager’s Job Title: Customer Service Team Leader/Customer Service Manager
Location: AF Ghent – on site
Contract: permanent
Job Purpose
The Customer Service Representative is the central point of contact between our customers and Amcor and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels by building relationships with internal and external customers. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer.
Job Dimensions & Scope
Internal & external relationships
Plant neighbouring functions: quality, supply chain, planning, logistics, production, finance and more
Central functions including sales, pricing, commercial, customer service, finance
External customers
Principal Accountabilities
Manage end to end order management, from order placement through to delivery in our Customer Relationship Management and ERP systems
Works closely with the following functional areas to monitor customer requirements throughout the order fulfilment process, advising Customers and Sales of any significant delays and helping to provide alternatives to ensure customer expectations are fulfilled and identifying opportunities for value added services.
Prepares for and leads the yearly, bi-yearly or quarterly performance reviews with customers and neighbouring functions
Manage any customer request as applicable and shares all customers information including customer forecasts with colleagues from neighbouring functions
Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions
Acknowledge customers complaints, enter customer complaints with the data received and ensure the customer receives a prompt feedback
Initiate return of goods where applicable
Coordinate the expediting of rush shipments, where necessary and monitors their progress to delivery
Initiate the request for credit and debit notes in collaboration with the finance function
Support the disputed invoices process in collaboration with finance and credit collection
Build the customer knowledge needed to effectively manage the relationship: including service level agreements, contracts, any other useful information
Continuously strive to improve customer relations with prompt, efficient service, using own initiative to resolve complex problems when they arise.
Proactively looks for better ways of working in order to ensure we provide the best service possible to our customers
To keep all OHSE and hygiene standards given by Amcor and local legislation
Other duties as assigned.
Qualifications/Requirements
Formal Qualifications and Experience
Experience in a similar position, preferably in a packaging or manufacturing environment
Experience of SAP/ ERP systems and Salesforce.com preferred
Strong Excel skills appreciated
Fluent in English & Dutch, other languages nice to have
Specific Skills
Customer Focused
Results Orientated
Excellent interpersonal and communication skills
Ability to build collaborative relationships
Excellent time management and organisational skills
As a global leader in packaging solutions for consumer and healthcare products, our industry-leading innovation capabilities, global scale and technical expertise help our customers grow and meet the needs of millions of consumers every day. We accelerate the possible by redefining what can be done, constantly anticipating what our customers will need next, rethinking what is scientifically feasible and always helping our customers find the right solution to their challenges.
Social Media Community Guidelines
Thank you for being part of our online community and contributing to our discussions by sharing your voice. We’re happy to have you here and are committed to fostering a welcoming, respectful and engaging community. We encourage open conversation and do not pre-screen or moderate comments or messages before they are posted. However, we reserve the right to remove content that violates our community guidelines outlined below.
- Off-topic or clearly misrepresents Amcor
- Includes hate speech, discriminatory remarks or any attacks based on someone’s race, ethnicity, gender, religion, nationality or other personal characteristics
- Misleading or deceptive content that promotes fraud or false information
- Irrelevant to the conversation, including spam, promotional or trolling
- Potentially violates copyright laws and/or any form of intellectual property rights
- We appreciate your cooperation in maintaining a positive space for all.
Thank you for helping us create a positive and respectful community.
How many Administrative jobs are open in Ghent, Belgium right now?
There are currently 46 open administrative positions in Ghent, Belgium listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Ghent, Belgium?
Companies currently hiring include ING, Volvo Construction Equipment, team.blue, Terberg Special Vehicles, Royal Agrifirm Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Ghent, Belgium?
Yes — 24 of the 46 open administrative positions offer remote or hybrid work (0 remote, 24 hybrid).
How do I apply for Administrative jobs in Ghent, Belgium?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.