Company Description Eurofins PSS Insourcing Solutions® is a global, award-winning insourcing solution. We place our skilled team directly at the client site, managing operations seamlessly and eliminating complexities. W…
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Global Packs (Eastpak, JanSport & Kipling) EMEA is looking for a Analyst, Sales Operations to join our team in Antwerp, Belgium. Let’s talk about the role! As a Analyst, Sales Operations for the EMEA region, you are resp…
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Company Description Eurofins PSS Insourcing Solutions® is a global, award-winning insourcing solution. We place our skilled team directly at the client site, managing operations seamlessly and eliminating complexities. W…
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The Site Lead acts as the primary operational leader and liaison, overseeing service delivery, compliance, and client satisfaction at the client site. They are responsible for managing the onsite team, driving operational efficiency, and ensuring adherence to quality and safety standards.
Requirements
Candidates must hold a master’s degree in pharmaceutical sciences or a business-related field and possess 2-5 years of leadership experience. Proficiency in English and experience working within GMP or regulated environments are required.
Full job description
Company Description
Eurofins PSS Insourcing Solutions® is a global, award-winning insourcing solution. We place our skilled team directly at the client site, managing operations seamlessly and eliminating complexities. We ensure a strategic, long-term service commitment that delivers value directly at the client' site, utilising their facilities, equipment, and methodologies, while maintaining the same service, expertise, and cGMP compliance available at the Eurofins facility. If you're an employee seeking an exceptional career journey, Eurofins PSS Insourcing Solutions® is your gateway to a future where innovation, collaboration, and success converge. Join us in a world where excellence knows no boundaries!
Job Description
The Site Lead is responsible for the overall oversight of the services provided at a client site. Acting as the primary operational leader and key point of contact for both the client and the organization, the Site Lead ensures excellence in service delivery, compliance, resource allocation, talent development, and client satisfaction. The role combines people leadership, business acumen, and stakeholder management to ensure the successful execution of the service activities while maintaining alignment with client expectations and organizational objectives.
Key Responsibilities
Client Relationship Management
Serve as the primary liaison between the client and Eurofins PSS.
Build and maintain strong, professional relationships with client stakeholders.
Conduct regular business reviews and operational meetings with client representatives.
Identify opportunities to enhance service delivery, operational efficiency, and customer satisfaction.
Escalate and resolve client concerns in a timely and professional manner.
Operational Leadership
Lead the daily operations of the team deployed at the client site.
Safeguard adequate resource allocation and workload management.
Monitor operational performance against established KPIs and service objectives.
Drive continuous improvement initiatives to optimize processes and increase efficiency.
Support implementation of new projects, technologies, and operational changes.
Ensure service continuity through appropriate risk management and contingency planning.
People Management
Directly manage team leaders and/or support personnel as applicable.
Participate in recruitment and ensure a successful onsite onboarding for all new employees.
Conduct performance evaluations and development discussions.
Foster a culture of accountability, engagement, collaboration, and continuous learning.
Support employee career development and succession planning.
Work together with HR to address employee relations matters.
Quality, Compliance & Safety
Ensure adherence to GMP, GLP, GCP, … standards, and applicable regulatory requirements.
Maintain compliance with client procedures, company policies, and industry regulations.
Promote a strong culture of quality and data integrity.
Support audits, inspections, and quality investigations.
Ensure completion of training and qualification requirements.
Champion site safety initiatives and regulatory compliance programs.
Financial & Business Management
Monitor performance and identify opportunities for cost optimization.
Support workforce planning.
Contribute to business reviews and growth opportunities.
Assist in developing business cases and proposals for expanded services.
Project & Change Management
Lead or support strategic and operational projects.
Coordinate cross-functional initiatives involving client and internal stakeholders.
Manage organizational and operational changes effectively.
Track project milestones, risks, and deliverables.
Ensure successful implementation of new service offerings and business processes.
Qualifications
Holds master’s degree in pharmaceutical sciences or a Business Degree.
Fluent communication skills in English as this is the working language. Dutch is nice to have.
2-5 years of leadership or people management experience.
Experience working within GMP and/or regulated environments.
Continuous improvement mindset.
Experience with KPI management and performance monitoring.
Excellent stakeholder management and communication skills.
Understanding of laboratory operations and scientific workflows is a plus.
Strategic thinking and planning capabilities.
Additional Information
A full-time (40hours/week) Monday – Friday job.
A Permanent contract with flexible working hours. (Can start between 7am and 9:30am)
Place of work: Beerse, Belgium.
Ability to work 1 day from home.
Work in a fast growing international organization.
Meal Vouchers 8 Euro/Working Day.
Eco-Cheques +/- 250 Euro/Year.
DKV Hospitalization insurance.
Additional 12 ADV days.
A company well-being program targeting both mental and physical well-being.
Access to Payflip, an innovative app that helps you take control and optimize your paycheck.
A fantastic team with monthly team lunches, fun teambuilding activities (laser tag, escape rooms, sports, etc.) and above all; a great collaborative international work environment
Personal development through learning on the job and additional trainings.
It’s so much more than a specimen. It's a life.
With over 30 years of specialized expertise in infectious disease, immunology, transplant, and allergy testing for immunocompromised and critical patients, Eurofins Viracor is committed to helping medical professionals, transplant teams, reference labs and biopharmaceutical companies get results faster, when it matters most.
Eurofins Viracor is passionate about providing timely, actionable test results, never losing sight of the connection between the testing we perform and the patients our results ultimately serve.
Find out more by visiting us at www.eurofins-viracor.com/clinical
Eurofins Viracor is an equal opportunity employer.
Offices: 18000 W 99th St, Lenexa, Kansas 66219, US
How many Administrative jobs are open in Antwerp, Belgium right now?
There are currently 78 open administrative positions in Antwerp, Belgium listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Antwerp, Belgium?
Companies currently hiring include A.P. Moller - Maersk, Accor, SGS, iCredit Romania, IFIRMA - Vastgoeddiensten bij verkoop & verhuur, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Antwerp, Belgium?
Yes — 28 of the 78 open administrative positions offer remote or hybrid work (0 remote, 28 hybrid).
How do I apply for Administrative jobs in Antwerp, Belgium?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.