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Full-time
high school
Medical, Dental, Vision, Spending Accounts, Life Insurance, AD&D
Posted 86d ago
~40 hrs/week
Responsibilities
Manage incoming calls, schedule patient appointments, and coordinate referrals and medical records. Responsible for verifying health plan benefits, obtaining authorizations, and assisting patients with procedure-related concerns.
Requirements
Requires a high school diploma or GED and at least one year of experience in customer service or a clinical environment. Knowledge of medical terminology and bilingual skills in English and Spanish are preferred.
Full job description
Gastro Health is seeking a Full-Time Patient Relations Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings – Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
Schedule, confirm, and cancel office appointments as patients call in.
Work on referrals and import demographics from patient portal.
Pick up voicemail messages on a daily basis.
Verify patients health plan benefits & obtain authorization, if needed.
Assist patients with questions and/or concerns regarding procedures
Request medical records from doctors and hospitals
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Other duties as assigned
Minimum Requirements:
A high school degree or GED is required for this position.
One year of experience in customer service and/or related clinical environment; working knowledge of medical terminology is a plus.
Dependability and Punctuality is Required
Taking Initiative Must be able to work between the hours of 8:00 am and 5:00 pm
Medical terminology knowledge Preferred
Bilingual (English/Spanish) preferred
Sitting – 100%
Computer (input patient info)
Telephone usage (speaking with patient or referral Physician)
We offer a comprehensive benefits package to our eligible employees:
Medical
Dental
Vision
Spending Accounts
Life / AD&D
Disability
Accident
Critical Illness
Hospital Indemnity
Legal
Identity Theft
Pet
401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Gastro Health is a large, diverse group of professionals dedicated to digestive health. Visit us at GastroHealth.com
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2006
Headquarters
Miami, FL
LinkedIn followers
12,984
Total funding
$100M
Gastro Health is a diverse group of professionals dedicated to digestive and liver health. Backed by the power of private equity, we are one of the largest and fastest-growing GI groups in the country.
Offices: 9500 S. Dadeland Blvd., Suite 200, Miami, FL 33156, US · 100 Pilot Medical Dr, Suite 250, Birmingham, Alabama 35235, US · 1022 1st St N, Suite 220, Alabaster, Alabama 35007, US · 1800 N Beauregard St, Suite 200, Alexandria, Virginia 22311, US · 515 W State Rd. 434, Suite 141, Longwood, Florida 32750, US
Gastroenterology Adult and PediatricsMedical CareHepatologyColorectal Surgeryadvanced endoscopyand Gastro HealthHealth CareMedical
How many Administrative jobs are open in Fort Myers, FL right now?
There are currently 398 open administrative positions in Fort Myers, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Fort Myers, FL?
Companies currently hiring include Family Health Centers of Southwest Florida, Cintas, Florida Cancer Specialists & Research Institute, Florida SouthWestern State College, Physicians' Primary Care of Southwest Florida, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Fort Myers, FL?
Yes — 19 of the 398 open administrative positions offer remote or hybrid work (7 remote, 12 hybrid).
How do I apply for Administrative jobs in Fort Myers, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.