Fort Lauderdale, Florida, United States · On-site
$22/hr–$30/hr
One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our…
Skills: Team leadership, Sales coaching, Customer service, Performance management, Communication skills
Fort Lauderdale, Florida, United States · On-site
We are seeking an organized, analytical, and solutions-oriented Process Manager to design, implement, document, monitor, and continuously improve the operational processes that enable ESG to plan, execute, measure, and i…
Skills: Process management, Operational planning, SOP development, Project scheduling, Gantt charts
Fort Lauderdale, Florida, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Administrative Assistant, you’re not jus…
Skills: Administrative support, Hospitality, Communication, Leadership, Teamwork
Fort Lauderdale, Florida, United States · On-site
2nd shift position M-F 3:30pm - 12am SUMMARY Responsibilities will be daily coffee supply for employees and lunchroom cleaning. Cleaning all buildings bathrooms and other duties as required. ESSENTIAL DUTIES AND RESPONSI…
Skills: Floor cleaning, Restroom sanitation, Equipment operation, Janitorial services, Time management
Fort Lauderdale, Florida, United States · On-site
$42k/yr
ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case man…
Skills: HRIS, ADP Workforce Now, Benefits administration, Data integrity, Reporting
Fort Lauderdale, Florida, United States · On-site
Overview We are seeking a detail-oriented and proactive Credit Specialist to lead all business administrative and collection efforts for our rapidly growing Onsite Re-Rental program supporting the Mission Critical Region…
Skills: Accounts Receivable, Accounts Payable, Collections, Sage 300, Timberscan
Fort Lauderdale, Florida, United States · On-site
Overview The Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The Housekeeper provides exemplary service in a manner consistent with the values and mission…
Skills: Housekeeping, Sanitation, Customer service, Floor maintenance, Cleaning
Fort Lauderdale, Florida, United States · On-site
About West Marine We don’t just sell anchors and rigging. We sell a love of the water that lasts for generations. We don’t just sell life jackets and flares. We sell peace of mind for your most precious cargo…
Skills: Merchandising, Advertising, Marketing, Visual Merchandising, SKU Management
Fort Lauderdale, Florida, United States · On-site
Grieco Chevrolet of Ft. Lauderdale is seeking an experienced, reliable and energetic Parts Advisor who has the ability to work in a fast paced environment and maintain professionalism and accuracy. Requirements / Qualifi…
Skills: Chevrolet Catalog, GM Global Connect, CDK DMS, Data entry, Attention to detail
Fort Lauderdale, Florida, United States · On-site
POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for …
Skills: Customer service, Front office operations, Cash handling, Reservation management, Property management systems
Fort Lauderdale, Florida, United States · On-site
Company Description Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen spe…
Skills: Event registration, SaaS, CRM, Project management, Data segmentation
Fort Lauderdale, Florida, United States · On-site
Who We Are Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools in four states. Founded b…
Skills: Facilities management, Budgeting, Capital improvement planning, Contract negotiation, Preventive maintenance
Fort Lauderdale, Florida, United States · On-site
Job DetailsJob Location: PC Fort Lauderdale - Fort Lauderdale, FL 33334Position Type: Full TimeEducation Level: High SchoolPurpose The General Maintenance employee is a jack-of-all-trades, with knowledge of maintenance p…
Skills: General maintenance, Plumbing repair, Painting, Masonry, Welding
Fort Lauderdale, Florida, United States · On-site
Job DetailsJob Location: PC Fort Lauderdale - Fort Lauderdale, FL 33334Position Type: Full TimePurpose The Administrative and Operations Coordinator serves as the welcoming face and professional voice of the Pine Crest s…
Skills: Administrative support, Operations management, Customer service, Budget tracking, Event coordination
Fort Lauderdale, Florida, United States · On-site
$55k–$60k/yr
Requisition No: 882881 Agency: Business and Professional Regulation Working Title: FINANCIAL EXAMINER/ANALYST II - 79012289 1 Pay Plan: Career Service Position Number: 79012289 Salary: $2,126.58 - $2,301.29 Biweekly CAD …
Skills: Financial analysis, Investigative techniques, Accounting principles, Statutory interpretation, Evidence collection
Fort Lauderdale, Florida, United States · On-site
Position Summary The Logistics Admin will provide administrative, financial, and documentation support to the Logistics Department at Allied Steel Buildings. This position will be responsible for managing logistics invoi…
Skills: Logistics administration, Invoice processing, Freight billing, Accounts payable, Data management
Fort Lauderdale, Florida, United States · Hybrid
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Skills: Insurance policy management, Client relations, Risk management, Property & Casualty insurance, Price quoting
Broward County, Florida, United States · On-site
POSITION: Event Services Coordinator DEPARTMENT: Event Services REPORTS TO: Asst Director of Event Services / Director of Event Services FLSA STATUS: Salaried, Exempt LEGENDS GLOBAL Legends Global is the premier partner …
Skills: Event planning, Logistics management, Client services, Communication, Organizational skills
Fort Lauderdale, Florida, United States · On-site
Position Overview The Risk Management Analyst supports the Risk Management function at AutoNation by providing administrative, analytical, and project-based assistance across key areas, including Workers’ Compensation (W…
Skills: Risk management, Workers' compensation, Data analysis, Reporting, Administrative support
Fort Lauderdale, Florida, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Front desk operations, Customer service, Hospitality, Communication, Interpersonal skills
Fort Lauderdale, Florida, United States • On-site
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The Sales Coach oversees and develops virtual and travel advisor sales team members by providing consistent coaching, performance evaluations, and training. They are responsible for managing daily operations, conducting team meetings, and supporting agents with escalations in an onsite environment.
Candidates must have three to five years of direct experience leading and developing teams to achieve performance goals. Proficiency in sales or customer service within the hospitality industry is preferred, along with strong communication and analytical skills.
One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t.
We’re looking for an amazing Inbound Sales Coach to fill this role. The Sales Coach, TA Sales & Support oversees and develops Virtual and TA Sales and Support team members in delivering exceptional service to our guests, travel advisors, and internal customers. The Sales Coach provides consistent coaching via a variety of methods, including scheduled one-on-ones, informal coaching, contact evaluations (verbal and written), leading group discussions, scenario calibrations, resolution review, micro-trainings, and other methods to develop their team members for consistency of responses and service delivery. The Sales Coach also has additional responsibilities, including the hiring and onboarding of new employees, developing, and maintaining coaching materials and resources, administering corrective action, and participating in special projects. The Sales Coach focuses on continuous improvement, both personally and for the team, and is expected to be agile in meeting the evolving needs of the business. Sales Coach will be providing side-by-side coaching and will be required to conduct in office training and manage meetings and huddles with in-office agents.
Note: This role is an onsite role. The training for this role will be Virtual. Once training & Nesting is completed employees will work in our Miramar, FL office. You will be responsible to have dedicated space to attend training and participate in nesting during first 2 months of employment.
Here’s a summary of what Princess is looking for in its Inbound Sales Coach. Is this you?
Responsibilities
Holds monthly one-on-one coaching sessions and monthly side-by-side QA sessions with every team member, inclusive to listening and evaluating a minimum of two calls per agent/month. Documents coaching sessions, progress, and individual development plans. Conducts alternative coaching and related activities, such as: live monitoring of interactions, review of work completed by the team, holding calibration sessions, conducting focus groups and feedback sessions, self-education, and research of new coaching techniques.
Maintain Regular In-Office Presence: Consistently report to the assigned office location as scheduled, adhering to attendance expectations, work schedules, and workplace standards. Support operational needs through on-site collaboration, participation in team activities, and engagement with leadership and peers. In-office attendance is a requirement of this position.
Organizes and conducts monthly team meeting. These should include a review the past week’s events including statistics, team results and industry news, communication of new product, policy and company information, discussion of upcoming promotions and campaigns, recognition of team members, and preparation for the upcoming week. Also holds additional ad hoc huddles should business needs arise.
Assists agents with difficult questions and escalations. Manages questions in department chat and team chat. Liaises with the Admin Supervisor daily and partners on performance evaluations for department team members. Interviews and onboards new hires.
Support an In-Office Contact Center Environment: Work from the designated office location to promote team collaboration, knowledge sharing, training participation, and real-time support. Maintain workstation readiness, comply with office policies, and contribute to a productive and professional workplace environment.
Submits and manages IT requests for the department, including onboarding of new team members. Serves as subject matter expert and department representative for new IT initiative and system updates. Maintains contact information for agents & manages department directory.
Requirements
A minimum of three-five years of direct experience successfully leading and developing a team to achieve performance goals. Three or more years of marketing, sales, or customer service experience within the hospitality industry preferred.
Demonstrated leadership skills, such as influencing and motivating others to achieve stretch department goals.
Well versed in use of integrated coaching strategies to provide real time observations to provide in-the-moment coaching to agents to make the most out of every interaction.
Strong verbal, interpersonal and communication skills. Demonstrated ability to effectively communicate with management, agents, and guests in multiple locations of the business.
Strong organizational and prioritization skills, the ability to handle multiple tasks and demonstrated strong work ethic.
Ability to effectively manage and resolve escalated issues and communicate complex information.
Proficient in supporting virtual teams and experience with virtual collaborative tools.
Strong analytical and problem-solving skills.
Demonstrated ability to be flexible to changing priorities. Ability to generate reports, graphs, and business correspondence.
Solid technical expertise and ability to utilize all applicable systems
Preferred knowledge of Polar booking system / Polar Vision
Preferred knowledge of hospitality Industry
Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
What You Can Expect
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: princess.com/en-us/company-information
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]
#PCL
Princess is the world’s leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. Each moment on Princess is one of wonderful discovery where guests can relax and explore. The choices are endless, from invigorating activities to more relaxing pursuits, and enable guests to share special moments with family and friends and enjoy unique travel experiences that create inspiring memories. At the forefront of innovation, Princess MedallionClass elevates service levels through enhanced guest experiences before and during cruise vacations. Exciting career opportunities in many departments await your discovery. Whether you are in customer service, food and beverage, or fleet operations (just to name a few), we’re certain you will find a career path at Princess Cruises that will keep you engaged and growing for years to come. Teams on shore support colleagues onboard, as together we create memorable experiences—dining, entertainment, exploration, and celebration—for our guests. Exceptional customer service is the cornerstone of our success thanks to more than 30,000 of the cruise industry’s finest team members on land and at sea. We create a friendly and welcoming environment not only for our onboard guests, but for our seagoing and land-based teams as well. The result is a remarkable number of loyal staff. We respect the seas we sail and destinations we visit. Our ships adhere to international rules regulating operations from fire safety to navigation, maritime security, and environmental stewardship. Onboard medical facilities meet or exceed standards set by the American College of Emergency Physicians. There’s no limit to how far you can go with Princess Cruises!
Offices: 1510 SE 17th St, Fort Lauderdale, Florida 33316, US · 24305 Town Center Drive, Santa Clarita, California 91355, US
There are currently 631 open administrative positions in Fort Lauderdale, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Florida Department of Agriculture and Consumer Services, Marriott International Hotels, Inc., Campbell Property Management, Care Resource Community Health Centers, Inc., Pier Sixty-Six, among others. Browse the listings above to see every active employer.
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