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Sr Administrative Associate, Primary Care Services
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Senior
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Full-time
high school
Posted 4d ago
~40 hrs/week
Responsibilities
The Call Center Specialist is responsible for managing patient communications, including scheduling appointments, verifying insurance coverage, and processing payments. They also ensure accurate documentation of patient information and maintain a safe, professional clinic environment.
Requirements
Candidates must possess a high school diploma or GED and at least two years of customer service experience. Proficiency with EMR systems and a valid driver's license with auto insurance are also required.
Full job description
Job DetailsJob Location: HeartPlace PLLC - Dallas, TX 75248Position Type: Full TimeEducation Level: High School Diploma/GEDTravel Percentage: NoneJob Category: Other PositionsUS Heart and Vascular is in need of a Call Center Specialist to join our team at HeartPlace clinics in the DFW area.
Responsibilities
• Answers phone calls expediently and refer inquiries to the appropriate parties as needed. • Schedules and confirms patient appointments over the phone. • Explains health center procedures to patients. • Verifies medical insurance coverage and eligibility and expires on any insurance that is not active. • Informs patients with account balances and correct billing amounts. • Notifies patients with insurance co-pays. • Verifies patient demographic information. • Ensures accuracy of the information in telephone messages and deciphers the correct amount to charge a self-pay or sliding fee schedule for patients. • Takes payments over the phone. • Provides referral status information to patients. • Follows processes and policies for the organization. • Fosters the goals of team building within the clinic/center staff. • Manages quality improvement and safety initiatives. • Maintains a safe workplace by following established safety protocols, reporting hazards, and participating in required safety training. • When position requires travel to/from other locations, ensures vehicles are operated and maintained in compliance with all safety, regulatory, and company requirements. • Fosters a team-oriented environment by encouraging cooperation, providing support, and resolving conflicts constructively. • Demonstrates integrity, professionalism, and respect in all interactions. • Reports to work as scheduled, ready to perform duties, and promptly notify their supervisor of any attendance issues. • Adapts to changing priorities, processes, and business needs. • Performs other duties as assigned.
Requirements
• Working knowledge of EMR systems. • A High School diploma or GED from an Accredited Institution. • Minimum 2 years of experience in customer service. • Current valid state driver's license and required minimum auto insurance coverage. • Cardiology practice experience preferred.
About Dallas/Fort Worth, TX
Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home. Qualifications
Innovating the processes, infrastructure, and value-based systems that will be the future of cardiovascular care.
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2021
Headquarters
Franklin, Tennessee
LinkedIn followers
4,143
Amazing Care, Extraordinary People – That’s USHV
US Heart and Vascular is a physician-led management platform enabling independent cardiologists to expand access to best-in-class cardiovascular care, improve patient outcomes, and strategically reduce costs to the healthcare system.
With 200+ physicians across five states, the USHV platform is dedicated to delivering evidence-based care and innovation in CV medicine. Our supportive environment fosters professional growth, work-life balance, and a collaborative culture through mentorship and career development.
USHV’s ongoing platform expansion opens doors for top medical professionals to join our network. Whether you are a practice leader seeking a platform, a medical professional seeking a high-quality clinical environment, or a non-clinical business administration expert who wants to support a growing and thriving community, visit our Careers page!
Offices: 341 Cool Springs Blvd, Suite 305, Franklin, Tennessee 37067, US
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,420 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, RPM Living, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 414 of the 2420 open administrative positions offer remote or hybrid work (165 remote, 249 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.