Jobs at Direct Travel (Now Hiring) — 8 open

As a key member of the Corporate Operations team, the Sr. Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

Work hours are 9 AM - 6 PM PST.

Expedition Expectations

• Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
• Ability to create domestic and international multi-segment, multi-destination itineraries
• Supports one or more accounts
• Operates within detailed procedures
• Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
• Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
• Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
• Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
• Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success

• Minimum 10 years of corporate travel consultant experience
• Ability to create domestic multi-segment, multi-destination itineraries
• Ability to meet and exceed required performance standards
• Excellent customer service skills required
• Excellent verbal and written communication skills required
• Minimum knowledge of Outlook skills and basic Microsoft platforms
• Must be able to lawfully work within the US and have unrestricted work authorization for US

• Minimum 10 years of corporate consultant experience
• Ability to create domestic multi-segment, multi-destination itineraries
• Must demonstrate industry knowledge
• Proficiency in one or more CRS
• Ability to meet and exceed required performance standards
• Excellent customer service skills required
• Excellent verbal and written communication skills required
• Minimum knowledge of Outlook skills and basic Microsoft platforms
• Must be able to lawfully work within the US and have unrestricted work authorization for US