The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community p…
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community p…
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0000007761.CLERK III.DISTRICT CLERK FAMILY SECTION
Dallas, Texas, United States · On-site
$18/hr–$22/hr
Mid level
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Full-time
high school
Health Insurance, Wellness Reimbursement, Paid Time Off, Paid Parental Leave, 401(K) With 100% Employer Match, Dental Insurance
Posted 55d ago
~40 hrs/week
Responsibilities
The CSR builds relationships with customers to provide workforce services, assess goals, and assist job seekers in transitioning to new positions. They provide guidance on the local job market, resume development, and interview techniques while collaborating with community partners.
Requirements
Candidates must have a high school diploma or GED, a valid driver's license, and preferably six months of relevant experience. Bilingual proficiency in English and Spanish is strongly preferred.
Full job description
The Customer Solutions Representative (CSR) is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the Career Centers and through referrals to our community partners.
ESSENTIAL FUNCTIONS:
Communicate with customers by telephone, virtually, or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
Review and identify job opportunities for customers and provide referrals to qualified candidates.
Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
Develop constructive and cooperative working relationships with internal team members, the public and external partners.
Actively seeks ways to improve workforce services to meet labor market needs.
Contributes to the Career Center performance goals, including customer service and following-up with workforce center customers.
Performs other duties as assigned and fulfills responsibilities as required.
KNOWLEDGE / SKILLS / ABILITIES:
Previous knowledge of workforce development or career counseling services is helpful.
Knowledge of the local communities being served and understanding labor market and resources.
Able to learn and use computers, systems, and programs such as word processing, and spreadsheets.
Exceptional customer service and interpersonal skills.
Able to work with diverse customers with unique needs and communication styles.
Can effectively handle or resolve challenging situations and difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others.
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. Able to multi-task and learn different systems/platforms, and diverse programs and services offered to customers.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
EDUCATION AND EXPERIENCE:
High school diploma or GED.
Valid driver’s license and proof of insurance with good driving record.
Six months of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel may be required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
C2 Global Professional Services (C2 GPS) is leading the charge in innovative workforce and career services, making a real impact in Texas, Florida, and communities across Southern Nevada. Known for our exceptional customer service, we pride ourselves on forging strong relationships within our local communities and empowering job seekers to land meaningful roles and advance their careers.
At C2 GPS, our core values of Respect, Communication, Customer Engagement, and Ingenuity are at the heart of everything we do. We strive for excellence that sets us apart from the competition. As we experience rapid growth, our services reach across multiple counties in Texas, Florida, and Southern Nevada, demonstrating our commitment to making a difference.
Our guiding principle is clear: to navigate the complex landscape of workforce development, our passionate team members provide unparalleled customer service and actively support the communities where we live and work.
Join a team of talented professionals dedicated to transforming lives for the better. Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance. Let’s make a difference together!
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.
Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
The official LinkedIn page of C2 Global Professional Services
Industry
Business Consulting and Services
Company size
501-1,000 employees
Founded
2010
Headquarters
Austin, Texas
LinkedIn followers
1,858
C2 GPS was founded to offer a viable, and now successfully proven, alternative to what is available in terms of service providers. We look for Workforce Investment Board partners to commit to working beyond workforce dogma to improve communities, invest in staff development to achieve exceptional customer service and invest in innovation and technology to improve the system.
How many Administrative jobs are open in Dallas, TX right now?
There are currently 2,408 open administrative positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dallas, TX?
Companies currently hiring include University of Texas Southwestern Medical Center, Dallas County, Methodist Health System, RPM Living, Baylor Scott & White Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dallas, TX?
Yes — 408 of the 2408 open administrative positions offer remote or hybrid work (158 remote, 250 hybrid).
How do I apply for Administrative jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.