Columbus, Ohio, United States · On-site
We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…
Skills: Customer service, Communication, Interpersonal skills, Property management systems, Point of sale systems
Columbus, Ohio, United States · On-site
Overview: 0.9 FTE (36 hours per week). Night Shift-7:00pm-7:30am, every other weekend required and holiday requirement. Position starts at $19.10/hr, pay to commensurate with experience. $2.30/hr night shift differential…
Skills: Patient care, Vital signs monitoring, Patient safety, Documentation, Clerical tasks
Barrett & StokelyColumbus, Ohio, United States · On-site
Job DetailsJob Location: Muirwood Village - Reynoldsburg, OH 43068Position Type: Full TimeBarrett & Stokely, a real estate investment and management firm, has been engaged in all aspects of multifamily real estate develo…
Skills: Property management, Leasing, Customer service, Rent collection, Eviction procedures
Rockport, Indiana, United States · On-site
$88k–$151k/yr
Job Posting End Date 09-22-2026 Please note the job posting will close on the day before the posting end date Job Summary Manage, or assist in the management of, base, intermediate, and/or complex projects and progressiv…
Skills: Project management, Construction management, Budgeting, Scheduling, Risk management
Columbus, Ohio, United States · On-site
Employment Type:Full timeShift:Rotating Shift Description: Shift Options: Full-Time/Day Shift: 7:00 AM - 3:30 PM.Full-Time/Evening Shift: 6:00 PM - 2:30 AM. Position Purpose: In accordance with the Mission and Guiding Be…
Skills: Sterile processing, Surgical instrument decontamination, Instrument assembly, Sterilization procedures, Inventory control
Columbus, Ohio, United States · On-site
Employment Type:Full timeShift:Day Shift Description:At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see…
Skills: Cleaning, Sanitization, Dusting, Communication, Basic Math
Columbus, Ohio, United States · On-site
$17/hr–$25/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary collection, Specimen processing, Data entry
Columbus, Ohio, United States · On-site
Employment Type:Part timeShift:Day Shift Description:At Mount Carmel, we work to continuously inspire one another. Here, all are welcome. It is this culture of humility and compassion that sets Mount Carmel apart. We see…
Skills: Cleaning, Sanitization, Communication, Attention to detail, Basic math
Columbus, Ohio, United States · On-site
$20/hr
Job DetailsJob Location: Mount Carmel St. Anns - Westerville, OH 43081Salary Range: $20.00 HourlySummary: This position supports the Organization in the following manner: Compile and maintain medical records and patient …
Skills: Medical records management, Alphabetical filing, Data entry, Confidentiality, Organizational skills
Columbus, Ohio, United States · On-site
$20/hr
Job DetailsJob Location: Westerville, OH 43081Salary Range: $20.00 HourlySummary: This position supports the Organization in the following manner: Compile and maintain medical records and patient information as required …
Skills: Medical records management, Data entry, Alphabetical filing, Confidentiality, Organizational skills
Columbus, Ohio, United States · On-site
$17/hr
Job DetailsJob Location: Columbus , OH 43223Salary Range: $17.00 - $17.00 HourlyJob Purpose: - The Dock Liaison serves as the coordinator for daily dock and distribution operations, ensuring the timely, accurate, and eff…
Skills: Logistics coordination, Dock operations, Customer relations, Leadership, Multitasking
Columbus, Ohio, United States · Hybrid
Description Summary: The Scrum Master Senior - Technical Project Manager is responsible for a team's collaboration, transparency, and delivering product releases while meeting quality standards and milestones, identifies…
Skills: Scrum Master, Technical Project Management, Agile, Product Backlog Management, Risk Management
Columbus, Ohio, United States · On-site
$67k–$96k/yr
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti…
Skills: Vendor management, Financial analysis, Budgeting, Facilities operations, Waste management
Columbus, Ohio, United States · On-site
Compensation Type: Hourly Compensation: $20.85 The Specialist, Library Circulation primarily performs various duties within the circulation area, while providing excellent customer service. The position strives to pr…
Skills: Customer service, Library circulation, Data entry, Library software, Record keeping
Columbus, Ohio, United States · On-site
$16/hr–$18/hr
Benefits: Paid time off Health insurance Opportunity for advancement About the Role: LCD Agency Services in Columbus, OH is looking for a dedicated and compassionate Clinical Support Assistant to join our growing team. T…
Skills: Specimen collection, Fingerprint collection, Billing support, Administrative assistance, Clinical assistance
Columbus, Ohio, United States · Hybrid
For over 25 years, Environmental Comfort has designed and delivered Engineered HVAC Solutions, LEED & USGBC Projects, Laboratory Environments, Data Center Cooling Solutions, Commercial HVAC, Institutional HVAC, Natatoriu…
Skills: Project Take-offs, Budgetary Pricing, Warranty Tracking, Shipment Tracking, Customer Support
Columbus, Ohio, United States · Hybrid
$16/hr–$22/hr
Company Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled admin…
Skills: Document production, Word processing, Proofreading, Workflow coordination, MS Office
Columbus, Ohio, United States · Hybrid
$16/hr–$22/hr
Company Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled admin…
Skills: Document production, Word processing, Proofreading, Workflow coordination, MS Office
Columbus, Ohio, United States · Hybrid
$16/hr–$22/hr
Company Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled admin…
Skills: Document production, Word processing, Proofreading, Workflow coordination, Microsoft Office
Columbus, Ohio, United States · Hybrid
$18/hr–$26/hr
Company Description Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled admin…
Skills: Document production, Proofreading, Microsoft Office, Workflow coordination, Quality assurance
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The Guest Service Agent is responsible for providing exceptional customer service during guest check-in and check-out while managing reservations and billing. They also coordinate with various hotel departments to ensure smooth operations and maintain high standards of cleanliness and guest satisfaction.
Candidates should have previous experience in hospitality, retail, or customer service and possess strong communication and interpersonal skills. Proficiency in PMS and POS systems is preferred, along with the ability to work flexible shifts including weekends and holidays.
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
What you’ll be doing
What you’ll do
Welcome guests warmly and provide exceptional customer service during check-in, check-out, and throughout the guest stay.
Assist guests with reservations, room assignments, billing inquiries, hotel information, and special requests.
Process guest transactions, payments, and cash handling procedures accurately using PMS (Property Management System) and POS (Point of Sale) computer systems.
Respond quickly and professionally to guest concerns, service requests, and guest recovery situations to ensure guest satisfaction.
Maintain strong knowledge of hotel amenities, services, local attractions, promotions, and loyalty programs.
Coordinate closely with Housekeeping, Engineering, Food & Beverage, and hotel leadership teams to support smooth hotel operations.
Assist with room inventory management, upselling opportunities, and operational communication across departments.
Maintain cleanliness, organization, and presentation standards across Front Desk and lobby areas.
Follow hotel operational procedures, brand standards, safety guidelines, and guest service expectations at all times.
Support VIP arrivals, group check-ins, and special guest experiences as needed.
Any other duties as assigned.
The essentials
Previous hotel, Front Desk, hospitality, retail, restaurant, or customer service experience preferred.
Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
Ability to multitask and thrive in a fast-paced hospitality environment.
Experience using PMS systems, reservations platforms, POS systems, and handling cash transactions preferred.
Strong attention to detail, organization, and problem-solving skills.
Positive, collaborative, and service-focused mindset.
Ability to handle guest concerns professionally and create positive guest experiences.
Flexible availability including mornings, evenings, weekends, holidays, and overnight shifts as needed.
A passion for hospitality, teamwork, guest engagement, and creating memorable stays for every guest.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta. With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels. Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in! As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past. Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
Offices: 400 Centre St, Newton, Massachusetts 02458, US
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