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Patient Access Representative - Patient Access Main Campus
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Part-time
high school, associate degree
Posted 11d ago
~8 hrs/week
Responsibilities
The Patient Access Representative is responsible for greeting and registering patients, verifying insurance information, and managing medical charts. They also provide excellent customer service while coordinating with clinical staff and other departments.
Requirements
Candidates must have a high school diploma or equivalent, with an associate's degree preferred. One year of healthcare experience is preferred, along with strong computer and administrative skills.
Full job description
Overview:
Patient Access Contingent with day-time availability must be flexible and work at least 32 hours per month working in Admitting and the Main Campus Emergency Department
First two weeks: Monday-Friday 8am-4:30 pm for training
Job Description Summary:
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
Job Description:
Essential Functions:
Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Interviews and registers patients in registration areas that report up through Patient Access.
Obtains accurate demographic, insurance, and physician information on registrations.
Screens customer data to ensure patient is eligible for insurance indicated. Communicates differences to the customer.
Screens registrations to ensure insurance pre-certification and physician referral requirements are met. Instructs customer on requirements.
Assists in identifying self-pay patients and referring them to financial assistance when applicable. Instructs customer on requirements.
Establishes and maintains open communication with the all departments that Patient Access interacts with and clinical staff in those areas.
Assists in the shadowing/precepting of new employees.
Education Requirement:
High School Diploma or equivalent, required.
Associate's Degree, preferred.
Licensure Requirement:
(not specified)
Certifications:
CPR certification (based on position and as determined by manager).
Skills:
Demonstrated computer skills required with the ability to navigate most current technology systems.
Strong administrative skills.
Excellent customer service and organizational skills.
Additional Physical Requirements performed but not listed above:
Ability to multi-task within a stressful environment.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.
Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s, which includes the Abigail Wexner Research Institute at Nationwide Children’s, Nationwide Children’s Foundation and The Center for Family Safety and Healing at Nationwide Children’s.
As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.
Offices: 700 Children's Drive, Columbus, OH 43205, US
Pediatric Healthcare and ResearchHealth CareChildrenMedicalHealthcare Services & HospitalsHealthcare
How many Administrative jobs are open in Columbus, OH right now?
There are currently 1,722 open administrative positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Columbus, OH?
Companies currently hiring include Nationwide Children's Hospital, Department of Animal Sciences at The Ohio State University, Ohio State University Physicians, OhioHealth, RRD, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Columbus, OH?
Yes — 233 of the 1722 open administrative positions offer remote or hybrid work (60 remote, 173 hybrid).
How do I apply for Administrative jobs in Columbus, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.