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$19/hr–$20/hr
Full-time
bachelor degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Beach Club Butler serves as the primary point of contact for guests, managing their stay from check-in to check-out while coordinating with various hotel departments. Responsibilities include fulfilling guest requests, maintaining guest profiles, and ensuring high standards of service and safety.
Requirements
Candidates must have a minimum of 2 years of experience in a 5-star or full-service hotel and hold a diploma or bachelor's degree in Hotel Management. Proficiency in hotel software like Opera Cloud and strong interpersonal skills are required.
Full job description
Summary
The ideal candidate has exemplary interpersonal skills and a commitment to providing outstanding guest services. Butlers are adept at departmental operations and have a great concern for guest safety and security. A butler manages his/her work with integrity and abide by ethical, moral, and legal standards. Butlers are discrete and responsive to meeting the needs of their guests, demonstrating a behavior of willingness and dedication. A butler primarily serves as a key point of contact for Guests throughout their stay at the hotel. He / she should be fully conversant with all services and facilities offered by the hotel and about the local vicinity.
Essential Functions
Job duties include, although are not limited to:
Welcome and bid farewell our guests in a professional and pleasant manner and to provide assistance during their stay.
Butlers are responsible for essential guest services and meeting productivity requirements in the following areas:
General knowledge about The Boca Raton
Administrative operations as needed
Taking care of all room guests and coordinating with all concerned departments to fulfill guest needs and requests.
Being knowledgeable about Room Service and other outlets menu, as well as communicating with the kitchen regarding menu questions and product availability.
Being knowledgeable about housekeeping procedures and standards as well as being capable to assist Room Attendants
Updating the hotel software with guest preference, likes and dislikes on to the guest profile section.
Following all the guest needs until they are completed to the total guest satisfaction.
Conducting the in room check-in process in a fast and efficient manner, following all the standards and also liaising with bellmen for luggage delivery.
Taking care of the guest's requests and liaise with respective departments: laundry, wake up call, spa bookings, concierge and any special requests etc.
Performing software operations like check-ins / check-outs, update profile, room reservations, requests, applying payment, verifying and adjusting billing, activating room keys, processing check-out etc. on the hotel software.
Supporting the other departments such as Front Desk, Housekeeping and Room service with their duties.
Internal Relationships
Reports to Housekeeping Manager and Director of Housekeeping
External Relationships
Has regular contact with Front Office Team, Maintenance, In Room Dining and Laundry Services
Qualifications and Education/Experience Requirements
Positive attitude and good communication skills, with excellent grooming standards.
Commitment to delivering a high level of customer service.
Flexibility to respond to a variety of different work situations and ability to work alone.
3 Years Diploma or bachelor’s degree in hotel Management. Proficiency in working with MS office, Agilisys (POS) and Opera Cloud (PMS) are an added advantage.
Minimum 2 years’ experience at a similar level at a 5 star or full-service hotel. 3 to 5 years’ experience in F&B Service or Housekeeping a plus.
Physical Requirements
Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing.
In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Related keywords
Beach Club ButlerHospitalityHotel ManagementGuest ServicesFront OfficeHousekeepingOpera CloudAgilisysPOSPMSCustomer ServiceConciergeFood & BeverageAdministrative Operations5-Star Hotel
A century of being iconic. Resort & private member club since 1926.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1926
Headquarters
Boca Raton, Florida
LinkedIn followers
20,742
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests.
For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure.
Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests:
- Travel discounts
- Discounted meals
- Exclusive property benefits
- Discounted resort amenities in the summer
- Camps and activities for associates' children
Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance:
- Competitive pay
- 401(k) match
- Paid life insurance
- Mental wellness support
Be celebrated for your hard work and surrounded by a team that lifts you up:
- Associate appreciation month
- Annual service and milestone awards
- Monthly birthday celebrations
Let your ambitions drive your dreams and take you as far as you want:
- Tuition reimbursement
- Lynn University discounts
- Manager-in-training programs
- Ongoing learning opportunities
- Leadership development programs
- Cross-departmental collaboration and job shadowing
Offices: 501 East Camino Real, Boca Raton, Florida 33432, US
Guest ExperienceFood & BeverageCulinarySecurityWater SportsMarinaHousekeepingOceanfront DiningCocktailsand Member Services
How many Administrative jobs are open in Boca Raton, FL right now?
There are currently 557 open administrative positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Boca Raton, FL?
Companies currently hiring include Omega Healthcare Solutions, LLC, Robertson, Anschutz, Schneid, Crane & Partners, PLLC, Baptist Health, The Boca Raton, The GEO Group, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Boca Raton, FL?
Yes — 130 of the 557 open administrative positions offer remote or hybrid work (80 remote, 50 hybrid).
How do I apply for Administrative jobs in Boca Raton, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.