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Full-time
high school
Posted 4h ago
~40 hrs/week
Responsibilities
The Gatehouse Attendant is responsible for enforcing access control procedures by screening all visitors and recording traffic entering the property. They provide professional customer service to residents and report building deficiencies or incidents to management.
Requirements
Candidates must have a high school diploma or GED and prior experience as a gatehouse employee. Strong verbal and written communication skills and a positive attitude are required.
Full job description
Schedule: 2pm-10pm shifts
Provide a professional and competent image in order to provide Residents with friendly and outgoing customer service. The primary function of the Gatehouse attendant is to enforce and monitor access control procedures within the community, while providing best-in class costumer service. Gatehouse attendants will screen visitors, contractors, vendors, employees, real estate agents, service providers, or anyone seeking admittance, to determine if access to the property has been authorized.
Duties and Essential Functions include the following. Other duties may be assigned to meet business needs.
Gatehouse attendant must stand and greet everyone that approaches the visitor lane seeking access to the property, in a friendly and professional manner. It is important that all attendants greet all residents returning home via the resident lane.
Gatehouse attendant is to provide informational assistance as required. Knowledge of locations throughout the property in order to properly direct traffic within the community.
Gatehouse attendants will record via the access control system (KWIC) all traffic entering the property both vehicular and pedestrian.
Gatehouse attendants will observe, record, and communicate actions, activities, incidents and/or any information that may be of the interest of the Management Office, Security or the Front Desk personnel
Gatehouse attendant will complete all appropriate paperwork ensuring reports are legible and in order.
Gate House attendant will keep the gatehouse clean at all times.
Gatehouse attendant will ensure that only Authorized Personnel is allowed access into the community.
Parking in front of the building or in the Fire Lanes is prohibited. ONLY Pick up or drop off is permitted.
Gatehouse attendant will always use proper telephone etiquette when speaking or answering the telephone. Greet ALL callers with “Good Morning, Good Afternoon, or Good Evening. Thank you for calling Property name, gate house. This is (your name), how may I assist you.”
Gatehouse attendants will report all building deficiencies to Chief Engineer, Management Office, and the Front Desk personnel such as: Any water leaks regardless of the size and severity, fire alarm violations, audible or silent, malfunctioning of equipment. An Incident report or work order to note any deficiencies observed. Incident report should be submitted to the Management office immediately
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
This position is often located away from the management office and may be located in a small structure. The working environment maybe indoors or outdoors.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.
Position Type/Expected Hours of Work
This is a full-time non-exempt position. Days and hours of work will be determine by the property. This schedule may change to accommodate the business needs of the property.
Travel
No travel is expected for this position.
Required Education and Experience
A positive attitude and willingness to work with a diverse population.
High school diploma or GED.
Prior experience as a Gatehouse employee
Strong verbal and written communication skills.
Detail-oriented and dependable.
Position Supervision
Employee reports directly to the Property Manager.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
We have added maintenance technicians to the open requisition. Please see attachment for their resumes as resumes do not always carry over to new requisitions when moved.
We have added maintenance technicians to the open requisition. Please see attachment for their resumes as resumes do not always carry over to new requisitions when moved.
Related keywords
Access ControlKWIC SystemVisitor ManagementSecurityIncident ReportsProperty ManagementCustomer ServiceGatehouse OperationsTraffic Control
Founded by CPAs Paul Kaplan and Robert White in 2004, KW PROPERTY MANAGEMENT & CONSULTING (KWPMC) has rapidly established itself as a premier association management company, headquartered in Miami. With a robust presence across Florida and the Bahamas, KWPMC operates with nearly 2,900 dedicated employees spread across seven strategic office locations. Our diverse portfolio includes upscale high-rises, stately homeowners associations (HOAs), and charming garden-style apartments, reflecting our commitment to serving the unique needs of approximately 100,000 units.
At KWPMC, we understand that the foundation of exceptional service lies in hiring skilled professionals and equipping them with comprehensive training and resources. This approach fosters a culture of leadership, enabling our team to adeptly navigate the wide array of challenges that arise in property management. Whether it's maintaining pristine aesthetics or swiftly addressing service and operational concerns, our management team is unwavering in its dedication to ensuring client satisfaction.
Our reputation as an industry leader is built on our innovative solutions and personalized service, which have earned us the trust of property owners and residents alike. By leveraging cutting-edge technology and best practices, KWPMC consistently delivers superior management services that enhance property value and enrich community living.
KWPMC is committed to sustainability and community engagement, ensuring that our practices not only benefit our clients but also make a positive contribution to the environment and society. Our team is passionate about creating vibrant communities where residents feel valued and connected.
Discover how KWPMC can elevate your property management experience with our proven expertise and commitment to excellence. Whether you're a property owner, resident, or potential employee, KWPMC is dedicated to making a positive impact in the communities we serve.
Offices: 8200 NW 33rd Street, Suite 300, Doral, FL 33122, US · 3358 Woods Edge Circle Suite 102, Bonita Springs, FL 34134, US · Tampa, FL 33602, US · 5301 S. Kirkman Road. #310, Orlando, FL 32819, US · 13794 NW 4th Street. Suite 208, Fort Lauderdale, Florida 33325, US
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How many Security & Safety jobs are open in Boca Raton, FL right now?
There are currently 122 open security & safety positions in Boca Raton, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Boca Raton, FL?
Companies currently hiring include Allied Universal, Crisis24, AgileEngine, Cambridge Security Services, The Boca Raton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Boca Raton, FL?
Yes — 17 of the 122 open security & safety positions offer remote or hybrid work (9 remote, 8 hybrid).
How do I apply for Security & Safety jobs in Boca Raton, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.