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Part-time
high school
Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability benefits
Posted 42d ago
Apply by Aug 1
~40 hrs/week
Responsibilities
The Guest Coordinator manages salon traffic, books appointments, and promotes beauty services through direct guest interactions. They also support store management by ensuring operational compliance, maintaining salon cleanliness, and driving retail and service sales goals.
Requirements
Candidates should have at least one year of relevant work experience and a high school diploma. Proficiency with basic technology, strong communication skills, and the ability to work a flexible schedule including weekends and holidays are required.
Full job description
OVERVIEW
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
Courteously handle sales, refunds and exchanges.
Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
Attend mandatory trainings and meetings to enable continuous professional development.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to Ulta Beauty’s dress code.
Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
Communicate any supply needs to the EM, ensuring guest-readiness at all times.
Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Experience
1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
Demonstrate significant competency in sales, products, and service
Ability to build and maintain strong customer relationships
Strong communication skills
Ability to troubleshoot
Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
Continuous mobility throughout the store during shift
Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
Continuous lifting and/or moving up to 10 lbs. during shift
Continuous coordination and manipulation of objects during shift
Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $17.13 - $24.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest U.S. beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. In 1990, the Company reinvented the beauty retail experience by offering a new way to shop for beauty – bringing together all things beauty, all in one place. Today, Ulta Beauty has grown to become the top national retailer offering the complete beauty experience.
Ulta Beauty brings possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services.
Ulta Beauty is recognized for its commitment to personalized service, fun and inviting stores and our industry-leading Ultamate Rewards loyalty program.
ALERT: We are aware of a scam whereby imposters are posing as employees from Ulta Beauty and vendors to Ulta Beauty. Beware of anyone requesting financial or personal information.
At Ulta Beauty, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Ulta Beauty, let us know by contacting us at 630-410-4800 or email [email protected].
Offices: 1000 Remington Blvd, Bolingbrook, IL 60440, US
How many Administrative jobs are open in Bellevue, WA right now?
There are currently 361 open administrative positions in Bellevue, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Bellevue, WA?
Companies currently hiring include Overlake Medical Center & Clinics, PACCAR India, Marriott International Hotels, Inc., TerraPower, Amazon, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Bellevue, WA?
Yes — 46 of the 361 open administrative positions offer remote or hybrid work (2 remote, 44 hybrid).
How do I apply for Administrative jobs in Bellevue, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.