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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · On-site
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Washington, District of Columbia, United States · Remote OK
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Washington, District of Columbia, United States · Hybrid
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Washington, District of Columbia, United States · Remote OK
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Washington, District of Columbia, United States · Remote OK
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Washington, District of Columbia, United States · Hybrid
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Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms o…
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Administer, engineer, and optimize Cisco Unified Communications Manager environments within a secure government facility. Provide Tier III technical support for voice, video, and collaboration solutions while managing software upgrades and call flow analysis.
Requires an active TS/SCI security clearance and over 5 years of experience with Cisco UC Manager and VoIP solutions. Proficiency in SIP, SCCP, and Cisco routing/switching is essential, with CCNP Collaboration preferred.
CDW is seeking a Cisco Unified Communications (UC) Engineer to support and maintain enterprise voice and collaboration environments within a secure government customer environment. This role is responsible for the administration, engineering, deployment, troubleshooting, and optimization of Cisco Unified Communications Manager (CUCM/Call Manager) and related collaboration technologies. The ideal candidate is a hands-on Cisco voice engineer with current Cisco Call Manager experience, a strong networking foundation in routing and switching, and the ability to support mission-critical communications systems in a highly secure environment. This position requires an active TS/SCI clearance and onsite work within a SCIF (Sensitive Compartmented Information Facility).
What You Will Do
What We Expect of You
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we know how to make technology work so people can do great things. Our experts bring a full-stack, full-lifestyle approach with custom solutions, services and relationships to bring your vision to life. Through decades of experience, scale, and deep industry expertise, we deliver the full promise of what technology can do to help you reach your goals and drive innovation. Partner with CDW, and together, let’s Make amazing happen. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com.
Offices: 200 N. Milwaukee Ave., Vernon Hills, IL 60061, US
