We are seeking a talented individual to join our Client Operations team at Marsh. This role will be based in either Sydney or Brisbane office. This is a hybrid role that has a requirement of working at least three days a…
Skills: Administration, Technical Support, Policy Documentation, Client Relationship Management, Microsoft Office Suite
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Other
high school
Professional Development Opportunities, Well-being Benefits and Rewards
Posted 11d ago
~40 hrs/week
Responsibilities
Provide administrative and technical support across the insurance life cycle, including the production of policy documentation and invoices. Act as a connector between Broking and Operations to ensure accurate data entry and compliant client solutions.
Requirements
Requires a High School Certificate and at least one year of experience in a broking or operational role, preferably within insurance. Candidates must possess strong organizational skills and the legal right to work in Australia.
Full job description
We are seeking a talented individual to join our Client Operations team at Marsh. This role will be based in either Sydney or Brisbane office. This is a hybrid role that has a requirement of working at least three days a week in the office.
In this role you will support colleagues and clients in all aspects of administration and technical support through the accurate, efficient and timely production of all policy and related documentation across the insurance life cycle.
Supported with training in the combination of online learning modules, systems support from the Operations team and 1:1 on the job learning.
Working under the umbrella of operations you will help drive standardization of processes and procedures. This includes providing legally compliant work to the client and entering accurate information into all Marsh IT Applications, enabling the delivery of analytical statistics. You will assist in upskilling non client facing operations colleagues with additional product and client knowledge.
We will count on you to:
Act as a connector between Broking and Operations, fostering collaboration to deliver optimal client solutions.
Acquire and maintain an understanding of clients' business and insurance needs, ensuring all relevant information is noted and acted upon.
Ensure timely and accurate production of client transactions, including invoices, policy documentation, and renewal reports.
Support effective working relationships with clients and insurers, while seeking opportunities for innovation and process improvement.
Maintain accurate records on all clients and adhere to the Company's quality practices and compliance policies.
What you need to have:
High School Certificate or equivalent.
Excellent communication skills (verbal and written) with strong administration and organizational abilities.
Proficiency in Microsoft Office Suite and a quick learner of other computerized systems.
Ability to work under pressure with effective time management skills.
Motivated self-starter focused on achieving results, capable of working autonomously as well as part of a team.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
If you are ready to take on a challenging and rewarding role in a dynamic environment, we encourage you to apply!
About Marsh:
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Related keywords
InsuranceBrokingClient OperationsPolicy DocumentationComplianceRisk ManagementMicrosoft OfficeInsurance Life CycleAnalytical StatisticsAdministrative Support
We help our clients and colleagues grow — and our communities thrive — by protecting and promoting possibility. We seek better ways to manage risk and define more effective paths to the right outcome. We go beyond risk to rewards for our clients, our company, our colleagues, and the communities in which we serve.
Marsh Risk is a part of Marsh. Together with Mercer, Guy Carpenter, and Oliver Wyman, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
Offices: 1166 Avenue of the Americas, New York, New York 10036, US · Laurinska 134/3, Bratislava, Bratislava 811 01, SK · 5 Jalan Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur 59000, MY · 1166 Avenue of the Americas, New York, NY 10036, US