RWC is proven industry leader with more than 45 years of experience. Our reputation is built on honesty, integrity and delivering consistent results. We say what we mean, and we do what we say. As we continue to build st…
Skills: Business Process Improvement, Standard Operating Procedures, Construction Management, Project Coordination, Change Management
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Sexual Health and Blood Borne Infections Social Worker, Public Health - Surrey
Surrey, British Columbia, Canada · On-site
Mid level$24K raised
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As a Famous Footwear Seasonal Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture where customers say, &ld…
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RWC is an established and successful business with over 45 years of experience. Our trusted reputation is based on honesty, integrity and delivering results. We say what we mean, and we do what we say. As we continue to …
Community Living Counsellor - Individualized Supports
Burnaby, British Columbia, Canada · On-site
Entry level
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Surrey, British Columbia, Canada · On-site
$64k–$116k/yr
Mid level$1M raised
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Orthopédagogue / Enseignement - Appui en orthopédagogie à 0.0354 ÉTP
Surrey, British Columbia, Canada · On-site
$64k–$116k/yr
Mid level$1M raised
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Full-time
associate degree, bachelor degree
Competitive salary, Professional development opportunities, Paid tuition, Extended health insurance, Dental insurance, Vision insurance
Posted 71d ago
~40 hrs/week
Responsibilities
Develop and improve standard operating procedures, tools, and workflows to support construction project execution and field leadership. Coordinate across departments to reduce operational gaps, improve reporting quality, and drive the adoption of new systems.
Requirements
Requires a diploma or degree in Construction Management, Business Administration, Engineering, or a related field. Candidates must have proven experience in construction operations or process improvement with strong communication and problem-solving skills.
Full job description
RWC is proven industry leader with more than 45 years of experience. Our reputation is built on honesty, integrity and delivering consistent results. We say what we mean, and we do what we say.
As we continue to build strong, long-term relationships with our clients, contractors, suppliers, and employees, we strengthen our impact withing the community and help drive success for those around us. Our growth remains focused on developing and deepening our profile and presence, grow relationships, and expand our capacity in a safe work environment.
About the Role: RWC is seeking an Operations Excellence Lead to support the tools, processes, workflows, and training that help our Site Managers, Project Managers, Project Coordinators, and field leaders execute work consistently and successfully.
This role reports directly to the Director of Construction and acts as a support function across construction operations. The focus is not to directly manage day-to-day project execution, but to improve the systems, tools, templates, reporting, and processes that allow project and field teams to succeed.
The Operations Excellence Lead will work closely with construction, project management, site leadership, estimating, finance, procurement, safety, training, and administration to connect workflows, reduce gaps, improve consistency, and support practical adoption of better processes.
Key Responsibilities:
Develop, document, and improve standard operating procedures for construction and project execution.
Build and refine practical tools, templates, checklists, and forms used by Site Managers, Project Managers, Project Coordinators, and field leaders.
Support workflows related to project kickoff, budget handoff, production tracking, field reporting, cost-to-complete updates, change orders, issue tracking, manpower planning, closeout, and post-project reviews.
Train and support users on company processes, tools, systems, and reporting expectations.
Create quick-reference guides, onboarding materials, process maps, and training resources.
Work with project and field teams to identify tools or processes that are unclear, duplicated, difficult to use, or not producing reliable information.
Improve how information flows between estimating, project management, site management, field operations, finance, procurement, safety, warehouse/logistics, and leadership.
Support technology adoption by helping define how systems should be used, what information must be updated, and who owns the data.
Improve reporting quality around production rates, labor performance, project health, cost-to-complete updates, issue aging, change orders, and process compliance.
Monitor process adoption and help ensure tools are being used consistently across teams.
Gather feedback from users and turn recurring issues into practical process improvements.
Support change management when new workflows, templates, tools, or systems are rolled out.
Help leadership gain better visibility into operational performance, process gaps, and improvement priorities.
Perform other related duties and responsibilities as assigned in support of construction operations and continuous improvement initiatives.
Qualifications:
Diploma or degree in Construction Management, Business Administration, Engineering, Project Management, Operations Management, or a related field.
Experience in construction operations, project management, project coordination, field operations, business process improvement, or a related role.
Strong understanding of construction workflows, job costing, field reporting, project documentation, and operational handoffs.
Proven ability to develop and improve standard operating procedures (SOPs), workflows, templates, checklists, and training resources.
Ability to bridge construction operations and technology by implementing practical tools and improving business processes.
Strong communication, facilitation, and coaching skills, with the ability to work effectively across field and office teams.
Excellent problem-solving, root cause analysis, and continuous improvement skills.
Highly organized with strong attention to detail and a practical understanding of field operations and user experience.
Ability to build relationships across departments, align priorities, and drive adoption of new processes and systems.
Experience with ERP, CRM, Power BI, AI applications, and other construction or business technology platforms is considered an asset.
Why Join RWC?
Competitive salary with strong long-term growth potential
Professional development opportunities with paid tuition
Collaborative, innovative, fast-paced team environment
RWC Systems is a first-class contractor specializing in steel stud wall assemblies, high-end drywall finishes, acoustical ceilings and more. Having served the areas between Chilliwack and Whistler for over 35 years, RWC boasts a now second-generation, family owned and operated business. With many successful landmark projects in Metro Vancouver, including; Nordstrom at Pacific Centre, Microsoft Offices at Pacific Centre, Amazon Offices at Telus Gardens, Mercedes-Benz Dealership on Terminal, Grandview Aquatic Centre in Grandview Heights, Main Street Skytrain Station Renovations, and many more.
Offices: 17802 66 Avenue, Unit 101A, Surrey, BC V3S 7X1, CA