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Seattle, Washington, United States · Hybrid
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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New York, New York, United States · Hybrid
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Seattle, Washington, United States · Hybrid
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · Hybrid
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
$40/hr–$41/hr
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Seattle, Washington, United States · Remote OK
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States · On-site
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Seattle, Washington, United States • On-site
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Manage incoming calls for medical centers, routing them to the correct destinations and providing general visitor information. Dispatch emergency communication calls, including trauma codes and code blues, while monitoring alarms.
Requires a High School Diploma or GED and one year of experience as a Telephone Communications Operator. Candidates must possess excellent customer service skills and competent computer keyboard abilities.
UW Medicine Operator Services has an outstanding opportunity for a Hospital Communications Representative/Telecom Dispatcher/PBX.
40 hours per week
Night Shift
Tuesday to Saturday 11pm to 7:30am
Bringing a friendly voice to connect callers to their destination is an important part of the patient and family centered care provided at the University of Washington Medical Center (UWMC) and Harborview Medical Center (HMC)
Provide prompt courteous service using your excellent communications skills with internal and external customers
Be a part of a team dedicated to supporting UW Medicine where Patients Are First
UW Medicine Telecom Team provides 24/7 coverage answering the UWMC and HMC switchboards
Our team values excellent customer service, timely response, accurate dispatch and paging, and courteous processing of calls
We receive, and route calls for our patients, their families, and staff
Answer all incoming calls into the main telephone numbers for the medical centers
Transfer external and internal calls
Provide visitor information and general customer service reception
Receive and dispatch all emergency communication calls to include trauma codes, code blue, and other medical emergencies
Paging services for patients, staff, and medical providers
Monitor and respond to alarms
High School Diploma, or GED Certificate; AND one year of experience as a Telephone Communications Operator, or equivalent. Six months of additional qualifying experience may substitute for required education.
Excellent customer service skills
Ability to work in a team setting
Computer skills, including competent keyboard abilities
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
30,000 caring professionals with a single mission: to improve health for all people. A Higher Degree of Healthcare.
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease. UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions. UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s. A Higher Degree of Healthcare.
Offices: Seattle, WA, US
