San Francisco, California, United States · On-site
About Town Town (town.com) is AI that starts from who you are. We build a persistent model of your identity, your voice, your judgment, your relationships, and your priorities, and use it to do real work on your behalf a…
Skills: Customer Enablement, Customer Success, Onboarding, Technical Account Management, Curriculum Development
San Francisco, California, United States · On-site
Ando is a messaging platform where AI agents can take on work alongside humans—and help teams work better together. We’re rebuilding Slack from the ground up around two core ideas: durable memory and agents as first-clas…
Skills: Model Evaluation, Benchmarking, Failure Analysis, Technical Communication, Applied Research
San Francisco, California, United States · On-site
About depthfirst We believe that software is the foundation of modern civilization. Yet vulnerabilities threaten its integrity, security, and resilience. We are on a mission to secure the world's software. depthfirst is …
Skills: Strategic Planning, Cross-functional Leadership, Operational Execution, Financial Analysis, Competitive Analysis
San Francisco, California, United States · On-site
$180k–$250k/yr
About the Role We're hiring a Sales Enablement Manager to help our sales team perform at their best. In this role, you'll own the content, training, and programs that give our reps the knowledge, skills, and tools they n…
Skills: Sales Enablement, Sales Training, Content Creation, Onboarding, Cross-functional Collaboration
San Francisco, California, United States · On-site
Provides instruction in non-credited recreational or sports activities to participants of all ages. Applies full knowledge and experience in recreational sports activities to create and adjust program methods and process…
Skills: Group Fitness Instruction, Lesson Planning, Customer Service, CPR, Time Management
San Francisco, California, United States · On-site
About Town Town (town.com) is AI that starts from who you are. We build a persistent model of your identity, your voice, your judgment, your relationships, and your priorities, and use it to do real work on your behalf a…
Skills: Content Marketing, Editorial Strategy, Copywriting, Editing, Performance Marketing
San Francisco, California, United States · On-site
$145k–$220k/yr
This role is based in San Francisco and requires working in the office five days per week alongside the team. Our Story Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help t…
Skills: Software Implementation, Financial Workflow Design, Data Migration, ERP Configuration, Financial Reporting
San Francisco, California, United States · On-site
$90k–$100k/yr
Forms+Surfaces designs and manufactures products that shape the built environment at scale. From major transportation hubs to civic spaces and campuses, our work lives where performance, durability, and design matter mos…
Skills: Business Development, Relationship Management, Technical Communication, Project Management, Strategic Planning
San Francisco, California, United States · On-site
$190k–$250k/yr
The Mission AI today is limited not only by model design but by the inefficiency of the data that feeds it. At scale, each redundant byte, each poorly organized dataset, and each inefficient data path slows progress and …
Skills: Distributed Systems, Java, Rust, Go, C++
San Francisco, California, United States · Remote OK
$180k–$210k/yr
About Pallet Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. I…
Skills: Revenue Operations, Sales Operations, Salesforce, GTM Strategy, Pipeline Management
San Francisco, California, United States · Hybrid
$46/hr–$70/hr
Coblentz Patch Duffy & Bass LLP, a dynamic, mid-sized Firm located in the heart of San Francisco's financial district, is currently seeking qualified candidates for two available analyst positions. The Firm is searching …
Skills: Conflict Analysis, Legal Research, Problem Solving, Attention To Detail, Oral Communication
San Francisco, California, United States · On-site
ESSENTIAL FUNCTIONS Leadership and Management Hire, train, direct, supervise, develop, evaluate, and performance manage the daily activities of staff in accordance with THC policies and directives. Conduct regularly sche…
Skills: Program Management, Staff Supervision, Conflict Resolution, Budget Oversight, Case Management
San Francisco, California, United States · Remote Solely
$140k–$240k/yr
Why AssemblyAI AssemblyAI builds the best-in-class Voice AI models powering the next generation of voice applications. Our models serve 600M+ inference calls monthly, process 1M+ hours of audio daily, and power 2 billion…
Skills: SQL, Python, React, Web Development, AI
San Francisco, California, United States · Hybrid
$112k–$180k/yr
Company Description Hi there—at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and no…
Skills: Program Management, CRM, Email Marketing, Project Planning, Client Relationship Management
San Francisco, California, United States · Hybrid
$90k–$100k/yr
About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco’s Golden Gate Park. Home to a world-class plane…
Skills: Social Media Strategy, Content Creation, Short-form Video Production, Community Management, Social Media Analytics
San Francisco, California, United States · Hybrid
$88k–$99k/yr
Job Title: Senior Litigation Staff Attorney FLSA Status: Exempt Department: Litigation Supervisor: Dir. of Litigation and Policy Annual Salary: $88,187.50 - $98,687.50 Bargining Unit: Yes Direct Reports: None Effective: …
Skills: Litigation, Legal Research, Oral Advocacy, Legal Writing, Mentorship
San Francisco, California, United States · Hybrid
$150k–$170k/yr
Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typica…
Skills: React, Node.js, JavaScript, HTML5, CSS3
San Francisco, California, United States · Hybrid
About Altruist Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, op…
Skills: Onboarding Management, Implementation Management, Transitions Management, Corporate RIA Knowledge, FINRA Series 7
San Francisco, California, United States · Hybrid
$32/hr–$37/hr
Job Title: Paralegal/Litigation Clerk FLSA Status: Non-Exempt Department: Litigation Supervisor: Paralegal Supervisor Hourly Pay Rate: $32.42 - $37.47 Bargining Unit: Yes Direct Reports: None Effective: July 1, 2026 MISS…
Skills: Legal Research, Drafting Legal Documents, Case Management, Client Intake, Litigation Support
San Francisco, California, United States · Hybrid
$110k–$200k/yr
The Opportunity: Glumac, a Tetra Tech company, is seeking an Electrical Commissioning Authority to join our world-class Data Center Commissioning Team. This is a unique opportunity to be part of a global leader in the co…
Skills: Electrical Commissioning, Data Center Operations, Functional Testing, Project Management, Client Relationship Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Establish the foundational customer enablement function by building onboarding, training, and role-specific playbooks from scratch. Drive product adoption and expansion by identifying underutilized accounts and partnering with the revenue team to demonstrate value.
Requires experience in customer success or enablement at a high-growth startup with a strong ability to teach complex product concepts. Candidates must be builders comfortable with the 0-1 phase and willing to work in-person in San Francisco five days a week.
Town (town.com) is AI that starts from who you are. We build a persistent model of your identity, your voice, your judgment, your relationships, and your priorities, and use it to do real work on your behalf across every tool where you operate: email, calendar, documents, Slack, and more. Town doesn't wait for you to prompt it. It observes, learns, and acts. The more you use it, the more it becomes an extension of you.
Town was founded by Jean-Denis Greze (CEO), former CTO of Plaid, and Tony Vincent (CPO), former Director of Applied AI Product at Google. We're a small, talent-dense team backed by Andreessen Horowitz, Forerunner Ventures, First Round Capital, and Conviction, with more than $73M raised to date.
Town isn't a tool people set up once and forget. Everyone who joins gets a Townie that learns who they are from day one, and becomes a real extension of how they work. You're the person who gets customers there: from a curious signup to someone who can't imagine working without their Townie, and from one clever routine to a whole team wielding the powers of Town.
As our founding Customer Enablement hire, you own the answer to the question every customer is asking: how do I get the most out of Town?
That question shows up in different forms, and you get to meet each customer where they are:
Some just need help onboarding - getting started and over the first hump.
Some want help standing up the one or two routines or skills that will unlock a real step-change in their productivity.
And some larger customers want structured training, so that whole teams and sub-teams (recruiting, events, EA, sales, exec, finance, etc.) gain the powers of Town that make them that much more effective.
This is a foundational, high-ownership role at the center of helping people get real value out of AI. You'll build onboarding, enablement, and training from zero, partnering with sales, marketing, and product leadership.
Answer "how do I get the most from Town?" at every customer altitude. Onboarding for the newcomer, the single highest-leverage routine or skill for the individual power user, and structured training for the teams and sub-teams that want Town's powers across their org.
Define what enablement means at Town. You're first, so you'll decide what onboarding, enablement, and training should look like — what to measure, what to systematize, and what the next enablement and CS hires should do.
Drive adoption and expansion. Watch the usage signals. Spot accounts that are stalling, underutilizing, or ready to grow, and intervene proactively. Partner with Revenue to turn healthy adoption into seat and enterprise expansion, and run lightweight business reviews that show customers the value they're getting.
Build team- and sub-team playbooks. Recruiters, events teams, EAs, sales, execs, and finance orgs all use Town differently. Develop role-specific enablement so each team sees the exact routines and skills that make them effective, and package what works into repeatable templates.
Run training that sticks and scales. Lead live trainings, office hours, and workshops, and build the curriculum, docs, and in-product guidance that scale beyond you. Stand up train-the-trainer and internal-champion programs so adoption spreads inside an account without you in every room.
Be the voice of the customer inside Town. Route the friction, requests, and use cases you hear into product and engineering, help shape the roadmap, and close the loop with customers when it ships.
Have experience in customer success, enablement, onboarding, solutions/technical account management, or post-sales at a high-growth startup.
Are a Swiss-army-knife operator with a rare blend of teaching instinct, product depth, and relationship skill. You can be the trusted owner of an account, not just a helper, because you genuinely love going deep on the product and can make a complex tool feel obvious.
Are an excellent communicator who can move between a live executive review, a hands-on training, and crisp written docs.
Identify as a builder. You're energized by the scrappy 0-1 phase (like creating curriculum, playbooks, and process from scratch) more than executing a pre-built motion, and you know the unglamorous work is often the most important.
Are genuinely great with people. You're the partner an account calls first, and you make customers feel Town is in their corner.
Thrive in fast, high-agency environments. You find the work and own the outcome. You decide at 70%, not 90%, and correct as you go.
Get energy from working with people in person. We're 5x per week at our office in SF.
San Francisco, CA. Five days a week in person at our Financial District office.
Your small business’s tax department
Town delivers top-tier tax expertise to small businesses—affordable, seamless, and personalized. We combine dedicated experts with frontier AI to give every small business the same high-quality tax advantages that large corporations enjoy.
Offices: 222 Kearny St, #650, San Francisco, California 94108, US · Seattle, WA 98102, US · Raleigh, NC 27513, US · Dallas, TX 75201, US
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