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The Key Holder is responsible for opening and closing the service center, managing daily deposits, and overseeing the security of the location. They lead the team in performing oil changes and other minor vehicle services while ensuring high standards of customer service and cleanliness.
Candidates should have prior experience in a service or retail environment and basic mechanical aptitude. A valid driver's license, the ability to pass a background check, and availability for flexible hours including weekends are required.
Job DetailsLevel: ManagementJob Location: Kwik Kar 8132 - Plano, TX 75093Position Type: Full TimeJob Category: AutomotiveJob Overview
We’re looking for a dependable, motivated Key Holder to join our Quick Oil Change team! As the Key Holder, you’ll be responsible for opening and closing the service center, supporting daily operations, and ensuring customers receive efficient, friendly service. This is a great opportunity for someone with basic automotive knowledge and strong leadership potential.
Responsibilities
Unlock and secure the location at the beginning and end of shifts
In the absence of the Center Manager is responsible for daily deposits to bank and securing the location safe
Ensure the security of cash from the register drawer and closure of the store safe, in accordance with established protocols
Assist in leading the team during daily operations and ensuring workflow efficiency
Perform and oversee oil changes, fluid checks, filter replacements, and other minor vehicle services
Maintain inventory of supplies and report needs to Center Manager
Uphold health, safety, and cleanliness standards in the service bays and customer areas
Provide outstanding customer service and resolve basic issues or complaints
Report any anomalies to the Center Manager and/or Assistant Store Manager, in the absence of the Center Manager
Escalate unresolved matters of safety, store security or team member behaviors to District Manager, if necessary
Train and mentor new employees
Ensure compliance with company policies and procedures
Requirements
Prior experience in a service or retail environment; automotive experience is a plus
Strong work ethic, dependability, high integrity and attention to detail
Basic mechanical aptitude or willingness to learn
Ability to manage time and multitask in a fast-paced setting
Excellent communication and customer service skills
Availability to work flexible hours, including weekends
Must pass company background check
Must be at least 18 years old with a valid driver’s license
Qualifications
Grease Monkey International, LLC is the nation’s largest independent franchisor of automotive preventive maintenance centers serving more than 2 million customers each year. Founded in 1978, Grease Monkey® currently has more than 500 centers operating in the United States and Mexico. To learn more, please visit our website.
Offices: 5575 DTC Pkwy, Greenwood Village, Colorado, US
