On-Call Room Attendant - InterContinental New York Barclay
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On-Call Room Attendant - InterContinental New York Barclay
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Full-time
high school
Posted 6d ago
Apply by Nov 4
~40 hrs/week
Responsibilities
The Room Attendant is responsible for cleaning and servicing hotel rooms to ensure they are fresh and welcoming for guests. This includes tasks such as making beds, vacuuming, sanitizing bathrooms, and managing housekeeping supplies.
Requirements
Candidates must be physically fit, capable of lifting up to 50 pounds, and able to perform tasks like bending and kneeling. Basic literacy and math skills are required, along with a flexible attitude toward working nights, weekends, and holidays.
Full job description
Do you see yourself as an On-Call Room Attendant? This position will cover the overflow of room assignments and coverage for leaves of absence. What's your passion? Whether you're into tennis, shopping, or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
Role Purpose
As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.
Key Accountabilities
You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
Be organised - keep on top of supplies and amenities and always try to minimise waste.
Reunite items with owners – and log any lost and found property.
Look smart – wear your uniform with pride.
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
Report, turn in, and/or log all lost and found items according to established procedures.
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
May regularly assist with deep cleaning projects.
May have turndown duties.
May assist with other duties as assigned.
Key Skills & Experiences
It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
You’ll might need to bend and kneel to complete some activities.
Literacy skills - reading, writing and basic maths skills.
Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.
Related keywords
HousekeepingRoom AttendantHospitalityCleaningSanitizationGuest ServicesInventory ControlSafety ProceduresPhysical LaborHotel OperationsLost and FoundDeep CleaningTurndown ServiceCustomer Care
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.