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Skills: SAP ERP Logistics, Koerber Warehouse Advantage, SQL, Power BI, SaaS
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Full-time
bachelor degree, professional certificate
Flexible Working Arrangements, Employee Discounts (Officeworks, Geeks2U, Bunnings, Kmart, Target, Wesfarmers), Exclusive Perks Program (Entertainment, Travel, Lifestyle, Health), Growing Families Policy, Employee Assistance Program (EAP), Flexible Public Holidays Policy
Posted 26d ago
~40 hrs/week
Responsibilities
Responsible for the delivery, configuration, and continuous improvement of supply chain applications including SAP ERP and Koerber Warehouse Advantage. The role involves leading functional solution design and providing expert support to optimize warehouse operations and system performance.
Requirements
Requires at least 3 years of experience in Supply Chain and Warehouse Management Systems with strong SAP ERP logistics and SQL skills. A tertiary qualification in IT or Business Systems is required, with ITIL certification highly regarded.
Full job description
About us
At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.
About the role
We are seeking an experienced Functional Analyst – Supply Chain to join our IT Supply Chain team and play a critical role in supporting and enhancing the technology that underpins our supply chain and warehouse operations. In this role, you will be responsible for the delivery, configuration, support, and continuous improvement of key supply chain applications, including SAP ERP logistics modules, Koerber Warehouse Advantage (HighJump), and a range of integrated third-party technologies.
Working closely with business stakeholders, warehouse operations, vendors, and IT teams, you will lead functional solution design, manage system enhancements and small-to-medium projects, and provide expert support for business-critical applications. You will also be responsible for troubleshooting complex issues, driving process improvements, and ensuring systems continue to meet operational, quality, and service level expectations.
This is an excellent opportunity for someone who enjoys combining technical expertise with business engagement and is passionate about delivering innovative technology solutions that improve supply chain performance and operational efficiency
#LI-SN1
#LI-HYBRID
About you
About You
To be successful in this role, you will have:
Minimum 3 year’s experience supporting and configuring Supply Chain and Warehouse Management Systems within a complex environment.
Relevant tertiary qualifications in Information Technology, Business Systems, or a related discipline (ITIL certification highly regarded).
Strong experience with SAP ERP logistics modules and integrations with supply chain systems
Experience supporting and delivering IT projects, system enhancements, and continuous improvement initiatives.
Demonstrated ability to work on SaaS applications within cloud environments.
Strong understanding of system integrations, including SAP iDocs, messaging frameworks, and third-party application connectivity.
Minimum Intermediate SQL skills and experience working with large volumes of operational and inventory data.
Experience using reporting and analytics tools such as Power BI.
Ability to investigate, analyse, and reconcile inventory and supply chain data across multiple systems.
Proven experience working with vendors and third-party providers to resolve issues and implement enhancements.
Strong problem-solving, troubleshooting, and analytical skills.
Excellent stakeholder management, communication, negotiation, and presentation skills.
Ability to translate business requirements into practical and effective technical solutions.
Experience working within ITIL-based support environments, including Incident, Problem, Change, and Request Management.
Strong planning, organisational, and prioritisation skills, with the ability to manage multiple initiatives simultaneously.
A collaborative approach and the ability to work effectively across IT, supply chain, warehouse operations, and business teams.
A passion for technology, innovation, and emerging supply chain solutions.
High attention to detail, strong customer focus, and a commitment to delivering quality outcomes.
Willingness to travel to warehouse and operational sites as required.
Our culture
If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:
We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
Take advantage of outstanding learning and development programs to support your career growth
Explore fantastic career opportunities across the broader Wesfarmers Group.
At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.
Related keywords
SAP ERPKoerber Warehouse AdvantageHighJumpSaaSCloud EnvironmentsSAP iDocsMessaging FrameworksSQLPower BIITILIncident ManagementProblem ManagementChange ManagementRequest ManagementSupply Chain ManagementWarehouse Management Systems
Since opening our doors in Richmond, Victoria, in 1994, Officeworks has been passionate about helping make bigger things happen.
Our products support Australian households and businesses to work, learn, create and connect. From technology, stationery and furniture to art supplies, learning and development resources and services like Print & Create and on-site tech support with Geeks2U.
Customers know and trust us for our commitment to everyday low prices, widest range and great service, no matter how they choose to shop.
People and the planet are at the heart of what we do. We recognise we have an important role to play in the lives of our team members, and in the local communities where we live and work.
Officeworks Social Media Community Standards
Our social media pages are a safe and respectful place that are accessed by people of all ages and backgrounds, so please use appropriate language and behave in a polite manner. We’ll remove comments and posts that include:
• Discrimination including by reference to race, ethnicity, nationality, gender, age, sexual preference, religion, disability, mental illness or political belief
• Defamation
• Illegal activity or references to illegal activity
• Personally identifiable information
• Insults or personal attacks
• Spam, advertisements, polls or petitions of any kind
• Links to third-party websites
• Nudity or other sexually explicit or suggestive content
• Obscene or inappropriate language
• Repetitive, copied and pasted, or duplicated content from single or multiple users
• Personal information including, but not limited to, e-mail addresses, telephone numbers, mailing addresses, or identification numbers
• Our team member’s privacy is important to us, therefore any posts that reference a team member’s identity in a negative manner will be removed
• A violation of a social media platform’s terms and conditions
If you seriously breach our community standards, we may block you from posting on our page.
Offices: Chadstone, VIC 3148, AU
Office suppliesWorkspace SolutionsStationeryTechnologySmall Business Solutionsand Home OfficeRetail