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Responsible for end-to-end invoicing for customers and overseas agents, ensuring alignment with agreed rates and commercial requirements. Collaborates with operations, procurement, and finance teams to resolve discrepancies and improve invoicing processes.
Requires previous experience in freight forwarding invoicing or logistics operations with a strong understanding of Australian air and sea freight. Proficiency in CargoWise is highly regarded, along with strong communication and analytical skills.
Job Purpose
We are currently seeking an experienced Invoicing Coordinator to join our Global Freight team based in Docklands, VIC. In this role, you will be responsible for delivering end-to-end invoicing for our customers and overseas agents, ensuring invoices align with agreed rates and commercial requirements. Working closely with operations, customer service, procurement and finance teams, you will help maintain data accuracy, resolve invoicing issues, support process improvements and contribute to the efficient delivery of DP World's freight forwarding services.
Key Responsibilities:
Complete accurate end-to-end invoicing for air and sea freight shipments
Review customer rate cards, quotations and shipment details to ensure accurate billing
Manage vendor cost invoice posting, debt notes, WIP and accruals using CargoWise
Resolve invoicing queries and discrepancies by working closely with customers, vendors and internal stakeholders
Monitor job status, reporting and invoicing records to ensure compliance with operational and financial requirements
Support continuous improvement initiatives by enhancing invoicing processes, automation and data accuracy
Qualifications, Skills and Experience:
Previous experience in freight forwarding invoicing, logistics operations or a similar role
Strong understanding of Australian air and sea freight forwarding operations
Experience using CargoWise, including invoicing and auto-rating functions, is highly regarded
Excellent attention to detail with strong analytical, problem-solving and organisational skills
Ability to manage competing priorities while consistently meeting deadlines and KPI targets
Strong communication and stakeholder management skills with a customer-focused approach
About DP World
DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.
In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
#LI-KP1
We make trade flow to change what’s possible for everyone.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE
Offices: Jafza 17 Mina Jebel Ali, Dubai, Jebel Ali, AE · 16 Palace Street, Victoria, England SW1E 5JD, GB · Sint-Antoniusweg 1791, Doel, Flemish Region 9130, BE · Waalhaven Oostzijde 83b, Rotterdam, South Holland 3087, NL · M249+82Q, Harbor Rd, Limassol, CY
