Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Professional standards, Risk management, Practice management, Compliance, Legal professional standards
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Personal injury law, File management, Litigation, Road liability, Work liability
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Personal Injury Law, File Management, People Management, Business Development, Marketing Strategies
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Legal research, Client relationship management, Drafting court documents, Litigation, Personal injury law
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Legal research, Client relationship management, Drafting court documents, Litigation, Personal injury law
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: SQL, Power BI, Qlik, Tableau, Data analysis
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Legal advice, Plaintiff law, Work injuries, Personal injury, Legal strategy
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Legal administration, Client service, Time management, Organizational skills, Communication
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Medical Negligence, Personal Injury, Legal Drafting, Litigation Support, Stakeholder Management
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Medical Negligence, Personal Injury, Legal Drafting, Litigation Support, Stakeholder Management
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Personal Injuries Law, Case Management, Settlement Negotiations, Legal Drafting, Technical Supervision
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Personal Injuries Law, Case Management, Settlement Negotiations, Legal Drafting, Technical Supervision
Company Description We welcome fearless thinkers. For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look …
Skills: Work Injuries Law, Personal Injury Law, Plaintiff Practice, Legal Drafting, Client Relationship Management
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Full-time
bachelor degree
Ongoing coaching, Career development opportunities, End of year leave, Mental health framework, Wellbeing leave, Parental leave
Posted 1d ago
~40 hrs/week
Responsibilities
The Professional Standards Manager will lead the enhancement of practice management processes, policies, and complaints handling functions. They are responsible for designing training programs, implementing audit systems, and ensuring compliance with legal and ethical standards.
Requirements
Candidates must hold a Bachelor of Laws (LLB) or equivalent and possess at least 7 years of post-admission experience. A strong background in professional risk management, legal practice management, and analytical problem-solving is required.
Full job description
Company Description
We welcome fearless thinkers.
For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.
We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.
About the role:
As the Professional Standards Manager, reporting directly to General Counsel, you will be at the forefront of managing and enhancing our professional standards and complaints handling function. This role will see you collaborating with key stakeholders across the business to ensure our legal professional standards are unparalleled. With your strategic approach to professional standards risk management this is an opportunity where you will make a real impact.
This is a full time, permanent position based in our Melbourne CBD office, with opportunities for some interstate travel.
What’s involved:
Uplift and continuously improve practice management processes and policies.
Implement best practices and innovative solutions.
Review and optimize the use of systems and technology, including Generative AI.
Design and deliver impactful training programs for lawyers and non-lawyers on case selection, professional standards, risk management, and practice management.
Drive a culture of continuous improvement and professional development.
Implement and update our professional standards audit system, providing qualitative audits and assurance.
Establish systems and processes to ensure compliance with relevant laws, regulations, and ethical standards.
The experience we are looking for:
High proficiency in managing professional risk with precision.
Exceptional client service mindset.
Aware of changing regulations, technology, and industry standards.
A strong understanding of professional standards and risk management in the legal industry.
Tech savvy in practice management software and technology.
Strong analytical and problem-solving abilities.
A senior level of experience in post admission, either in a client-facing or internal law firm or compliance role. Prior experience in professional indemnity or personal injuries law is desirable but not essential.
Bachelor’s degree in law (LLB) or equivalent and at least 7 years post-admission experience.
Team MB Benefits:
Ongoing coaching and career development opportunities
End of Year leave, 1 day first year, 4 days after 2 years
Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and $299 reimbursement
22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy
Rewards and recognition platform with fitness, retail, and entertainment discounts
A hybrid flex working model
Salary Continuance & Life Insurance
17.5% Annual Leave Loading
… just to name a few. *T's & C's apply
Our shared values represent what we stand for and guide how we act, with Courage; Compassion; Collaboration; Fairness and Tenacity.
We love that you have a life outside of work and we’re happy to support yours. We provide you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, disability, religion, age and family arrangements. Applications from First Nations People are encouraged.
Are you ready to join us on a journey to extend access to justice to more Australians, in an organisation and role in which every action you take makes a difference? Apply now.
Additional Information
Our Circle Back Initiative partnership means we’re committed to responding to every applicant.
Please note that all successful candidates will be required to undergo background checks as part of our commitment to maintaining a safe and compliant workplace
Maurice Blackburn Lawyers is Australia’s leading plaintiff and social justice law firm. We have built a reputation on the unwavering belief that the law should serve everyone, not just those who can afford it.
For more than 100 years, Maurice Blackburn has had a proud history that includes the 40-hour workweek, the largest and most significant class action settlement in Australian history for the Black Saturday bushfires, protecting women and children on Manus Island and Nauru, and defending underpaid 7-Eleven employees.
With over 1,100 employees across 33 offices in Australia, our staff are empathetic, genuine and tenacious. We leave no stone unturned to win a case. So far, we have helped over 500,000 Australians seek justice.
Like our clients, our lawyers come from all kinds of backgrounds and have various experiences and expertise. All employees have the opportunity to participate in multiple firm-based committees, including the Women's Law Section, Indigenous, Diversity, Social Justice and Sustainability committees. The firm is committed to ensure all employees have a work-life balance, and as a result, we have developed an award-winning Health and Wellbeing Program.
A career at Maurice Blackburn is like no other.
Offices: Level 21, 380 La Trobe Street, Melbourne, VIC 3000, AU · 161 Castlereagh St, Level 29 Liberty Place, Sydney, New South Wales 2000, AU · Level 8, 179 North Quay, Brisbane, Queensland 4000, AU · Ground floor, 250 Adelaide Terrace, Perth, WA 6000, AU · 91 King William St, Level 30, Adelaide, South Australia 5000, AU
Maurice Blackburn Lawyers is Australia’s leading plaintiff and social justice law firm. We have built a reputation on the unwavering belief that the law should serve everyone, not just those who can afford it.
For more than 100 years, Maurice Blackburn has had a proud history that includes the 40-hour workweek, the largest and most significant class action settlement in Australian history for the Black Saturday bushfires, protecting women and children on Manus Island and Nauru, and defending underpaid 7-Eleven employees.
With over 1,100 employees across 33 offices in Australia, our staff are empathetic, genuine and tenacious. We leave no stone unturned to win a case. So far, we have helped over 500,000 Australians seek justice.
Like our clients, our lawyers come from all kinds of backgrounds and have various experiences and expertise. All employees have the opportunity to participate in multiple firm-based committees, including the Women's Law Section, Indigenous, Diversity, Social Justice and Sustainability committees. The firm is committed to ensure all employees have a work-life balance, and as a result, we have developed an award-winning Health and Wellbeing Program.
A career at Maurice Blackburn is like no other.
Offices: Level 21, 380 La Trobe Street, Melbourne, VIC 3000, AU · 161 Castlereagh St, Level 29 Liberty Place, Sydney, New South Wales 2000, AU · Level 8, 179 North Quay, Brisbane, Queensland 4000, AU · Ground floor, 250 Adelaide Terrace, Perth, WA 6000, AU · 91 King William St, Level 30, Adelaide, South Australia 5000, AU