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Oversee daily operations and management teams across multiple retirement communities to ensure high standards of care and regulatory compliance. Provide strategic support for business plans, budgets, and labor relations while monitoring financial performance and occupancy targets.
Requires post-secondary education and 7-10 years of leadership experience in senior living, hotel, or hospitality with multi-site operational expertise. Candidates must provide a clear vulnerable sector screen, TB results, proof of flu shot, and a valid Ontario Driver's License.
Lifetimes Living Inc. (LLI) operates thirteen retirement communities across Ontario, driven by a commitment to excellence and compassion in senior living. We’re seeking an experienced, empathetic leader passionate about making a positive impact. If you’re decisive, organized, empathetic, energized by problem-solving, and committed to teamwork, we’d love to meet you.
Position Overview:
As the Regional Director of Operations, West you’ll support and supervise management teams in your region to ensure exceptional, cost-effective care, high standards across all our residences and compliance with all applicable statutes, regulations, and governmental requirements.
Wage Rate
The starting annual salary is $135,000.
Vacancy
This is an existing vacancy.
Key Responsibilities:
Operational Leadership: Oversee the daily operations of communities in your region, upholding LLI’s high standards.
Strategic Support: Guide communities in developing and executing business plans, budgets, and marketing strategies, introducing targeted interventions as needed.
Employee Relations: Partner with the VP of Operations on labor matters, including discipline, and grievances, assist with the negotiation of collective agreements and provide guidance to General Managers on labor issues.
Community Engagement: Represent LLI on external committees (e.g., Local Health Integration Networks) to align our services with broader healthcare initiatives.
Financial Oversight: Collaborate with finance and clinical teams to monitor budgets and ensure financial performance aligns with organizational goals.
Occupancy & Quality Assurance: Support General Managers in achieving occupancy targets and conduct regular site visits to maintain residence quality.
Risk Management: Proactively identify and mitigate potential risks with senior team members. Ensure all legal and regulatory requirements are met while promoting individual rights and reducing risks,
Team Empowerment: Create a workplace that values individuals over routines, removes hierarchy, and fosters genuine teamwork.
Who You Are
Post-secondary education in a related area, with 7-10 years of leadership in senior living, hotel, or hospitality, with multi-site operational experience
Strong operational expertise and financial management, budgeting, financial analysis, and resource management
Deep understanding of regulatory compliance, labour relations, and collective agreement negotiations
Excellent written and verbal communication skills, empathetic leader, and strategic problem-solver
Proven ability to build strong cultures and motivate and inspire high-performing and diverse teams.
Requirements:
● Clear vulnerable sector screen
● TB results no older than 6 months
● Proof of a recent flu shot,
● Valid Ontario Driver’s License, reliable transportation, and the ability to travel within Ontario
What do we offer you?
● Competitive Compensation: A comprehensive compensation package, including base pay, and short-term and long-term incentive plans.
● Extensive Benefits Plan: Medical coverage, health benefits, Employee Assistance Program (EAP), and an RRSP matching program.
● Career Growth: Clear pathways for advancement within the organization.
● Comprehensive Onboarding: Extensive training and onboarding to ensure your success in the role.
If you believe that “people are the heart of our business” and you are ready to take your career to the next level, we encourage you to apply.
We appreciate all applicants' interest, only those selected for further consideration will be contacted.
As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people.
We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.
We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process please contact the hiring manager.
#ConnectedThroughKindness
Lifetimes Living Inc., established in 2014, is the proud operator of thirteen (13) Retirement Residences across Southern Ontario. OUR VISION To create communities of trust and fulfillment for our team members and residents. OUR MISSION To live a culture of distinction through our commitment to the well-being of team members and residents. OUR VALUES Kindness- Lead with Kindness Integrity- Do What’s Right Progressive- Take Initiative Community- Achieve Together OUR MANIFESTO At Lifetimes Living, we believe in the power of kindness. It’s not just a gesture; it’s a way of life. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well being directly impacts the lives of those in our care. Through empathy, support, and appreciation, we create a positive atmosphere for the Seniors we have the privilege of serving, fostering a warm and loving environment. Every smile, every helping hand, and every heartfelt interaction matters. We are building a close-knit community that radiates love and understanding, where each individual is cherished and valued. Together, we will forge bonds of trust and companionship. Join us in our journey of kindness, where compassion is our language, and kindness is our legacy. Connect Through Kindness
Offices: 3760 14th Ave Suite 401, Markham, Ont L3R 3T7, CA
