Manchester, England, United Kingdom · Hybrid
Manchester – Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months) Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills…
Skills: Customer service, Multitasking, Time management, Communication skills, Attention to detail
Birmingham, England, United Kingdom · Hybrid
As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a cl…
Skills: Integration engineering, Azure Integration Services, Workato, REST APIs, Webhooks
Manchester, England, United Kingdom · On-site
Customer Experience Consultant Contact type: Fixed Term Do you enjoy building strong customer relationships and delivering exceptional service? At Maersk, we are transforming the logistics industry through innovation, di…
Skills: Logistics, Supply Chain, Customer Service, Stakeholder Management, Communication
Manchester, England, United Kingdom · On-site
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who…
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Manchester, England, United Kingdom · Hybrid
About us SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings. Our mission is to make buildings better using ou…
Skills: Project management, SaaS implementation, Customer onboarding, Microsoft Excel, Data manipulation
London, England, United Kingdom · Hybrid
We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gif…
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FanaticsManchester, England, United Kingdom · Hybrid
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
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FanaticsManchester, England, United Kingdom · Hybrid
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles …
Skills: Product Development, Tech Pack Creation, Bill Of Materials, Sample Coordination, Microsoft Excel
Manchester, England, United Kingdom · Remote Solely
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, ne…
Skills: Sales, Account Management, Go-to-Market Strategy, Technical Sales, Voice AI
Manchester, England, United Kingdom · Remote OK
Mission Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own …
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Manchester, England, United Kingdom · On-site
$12/hr–$14/hr
Cover Receptionist Department: Temporary Cover Receptionist Employment Type: Zero Hours Location: Manchester Compensation: £12.90 - £14.24 / hour Description Cover Receptionist Location: Manchester/Liverpool/ Leeds Salar…
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Manchester, England, United Kingdom · On-site
About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone M…
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Manchester, England, United Kingdom · Hybrid
Job Description Role: Senior Engineer (.NET, AWS & AI Engineering) Department: Engineering CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work side b…
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Manchester, England, United Kingdom · On-site
We are looking for a Team Administrator Billing Co-Ordinator to join our Transactional Services group. This role will be based in our Manchester office. Job Title: Team Administrator Billing Co-Ordinator Group: Transacti…
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Focal SystemsManchester, England, United Kingdom · On-site
Type: Fixed-term contract (6 months), 30 hours per week Work Location: On the road and at customer sites. Pay: £17 per hour Licence/Certification: Full valid UK driving licence (required) Focal Systems is the industry le…
Skills: Field Service, Hardware Maintenance, Troubleshooting, Power Tools, Installation
Manchester, England, United Kingdom · Hybrid
About the Role It’s never been a more exciting time to work in media and you will be at the forefront of excellence working across the digital media landscape to build pioneering strategies that deliver impactful results…
Skills: Programmatic advertising, Digital media strategy, Campaign management, DSP, Google Analytics
Manchester, England, United Kingdom · On-site
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, …
Skills: Customer Success, Account Management, Strategic Account Planning, Executive Business Reviews, Renewal Negotiations
Manchester, England, United Kingdom · Hybrid
Specialist, Content Developer In this role on our UK-based content development team, you will be responsible for developing content for computer assessments, both for admissions tests and professional certification exami…
Skills: Content development, Assessment design, Item writing, Subject matter expert training, Project management
Manchester, England, United Kingdom · Hybrid
$60k–$75k/yr
Senior Buying Manager £60,000 to £75,000 plus company car and great benefits (Work Level 5) Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and coming into the office at …
Skills: Buying, Procurement, Category management, Negotiation, Strategic planning
IHG Hotels & ResortsManchester, England, United Kingdom · On-site
The Manchester Deansgate Hotel is on the lookout for dynamic Conference and Banqueting Assistants to join the excitement and become part of the IHG Hotels and Resorts family! Welcome to the Manchester Deansgate Hotel, wh…
Skills: Customer service, Event support, Food and beverage service, Hospitality operations, Fast-paced environment management
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The Service Operations Specialist coordinates engineer appointments and manages dynamic diaries to ensure maintenance works are executed seamlessly. They also collaborate with internal teams and clients to resolve queries, order parts, and optimize engineer productivity.
Candidates must have at least one year of customer service experience and strong multitasking and communication skills. Proficiency in PC applications and the ability to manage schedules and purchase orders are essential for the role.
Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills keep our field operations running smoothly and our customers smiling.
Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Pension plan (up to 7% employer match)
Life assurance
Employee assistance program
Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week
As a Service Operations Specialist, you’ll be the heartbeat of our maintenance scheduling team—working closely with internal teams and national clients to ensure planned and emergency works are executed seamlessly. Your day-to-day will include:
Coordinating engineer appointments and managing dynamic diaries
Communicating with customers via phone and email to confirm schedules and resolve queries
Ordering parts, securing purchase orders, and completing permits
Navigating multiple customer portals and internal systems
Collaborating with Service Managers to optimize engineer productivity
Liaising with Sales, Billing, FM Helpdesk, and Subcontractors
Supporting KPIs and reporting to the Planning Team Manager
At least 1 year of customer service experience
Excellent communication skills—written and verbal
Strong multitasking and time management abilities
High attention to detail and urgency
Confident decision-making and problem-solving skills
Proficiency in using multiple PC applications
Experience with GANT-based planning or dispatch software
Familiarity with processing invoices and purchase orders
Previous scheduling experience in a service or maintenance role
You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you.
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Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education. For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward. Visit johnsoncontrols.com for more information.
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