Jacksonville, Florida, United States · Hybrid
$114k–$171k/yr
The Application Support Operations Lead accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standa…
Skills: Application Support, Production Environment Support, Incident Management, Problem Management, Change Management
Jacksonville, Florida, United States · On-site
$16/hr–$26/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Delivery Driving, Customer Service, HIPAA Compliance, Vehicle Maintenance, Route Management
Jacksonville, Florida, United States · On-site
Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To…
Skills: Medical Terminology, Computer Proficiency, Communication Skills, Customer Relations, Organizational Skills
Jacksonville, Florida, United States · On-site
$50k–$90k/yr
Camping World is seeking a Consignment Specialist to join our growing team. What You’ll Do: Facilitate the acquisition of used inventory from the public Strong customer service with the ability to exceed customer expecta…
Skills: Sales, Customer Service, Communication Skills, Problem Solving, Computer Skills
Jacksonville, Florida, United States · On-site
Registered Nurse (RN) – Home Health Full Time- 3 current openings Locations: 1-Duval/Clay/Baker Counties - Sign on Bonus included, $10,000.00 1-Nassau/Duval Counties - Sign on Bonus not included 1-Duval/St. Johns Countie…
Skills: Skilled Nursing, Patient Assessment, Care Planning, Case Management, LPN Supervision
Jacksonville, Florida, United States · On-site
On-Call Technicians Part-Time Royal Communication Consultants, based in New Jersey, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Ja…
Skills: Desktop Support, Network Troubleshooting, VPN Configuration, Data Center Management, Cabling
Jacksonville, Florida, United States · On-site
Your future role at a glance Location: Jacksonville, FL Facility: Ascension St. Vincent's Riverside Hospital Schedule: Days | Full-time Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit …
Skills: Patient-centered Care, Clinical Standards, Evidence-based Protocols, Patient Care Planning, Multidisciplinary Coordination
Jacksonville, Florida, United States · On-site
Department Eco Adventure Compensation $41,835.00 Annual General Description/ Primary Purpose The Osprey Cliff and Challenge Course Coordinator is primarily responsible for supporting the Osprey Challenge Course, Zipline,…
Skills: Program Management, Staff Supervision, Risk Management, Budgeting, Team Building
Jacksonville, Florida, United States · On-site
Overview Why You'll Love This Opportunity · Collaborative team across 8 Northeast Florida hospitals · General practice and urgent care caseload · Strong mentorship and case collaboration · Mod…
Skills: Animal Handling, Medical Diagnosis, Surgery, Client Communication, Interpersonal Skills
Jacksonville, Florida, United States · On-site
Overview Why You'll Love This Opportunity · Collaborative team across 8 Northeast Florida hospitals · General practice and urgent care caseload · Strong mentorship and case collaboration · Mod…
Skills: General Practice, Urgent Care, Ultrasound, Digital Radiology, Dental Radiology
Jacksonville, Florida, United States · On-site
Overview Why You'll Love This Opportunity · Collaborative team across 8 Northeast Florida hospitals · General practice and urgent care caseload · Strong mentorship and case collaboration · Mod…
Skills: Animal Handling, Medical Diagnosis, Surgery, Client Communication, Interpersonal Skills
Jacksonville, Florida, United States · On-site
Overview Why You'll Love This Opportunity · Collaborative team across 8 Northeast Florida hospitals · General practice and urgent care caseload · Strong mentorship and case collaboration · Mod…
Skills: Animal Handling, Medical Diagnosis, Surgery, Client Relationship Management, Interpersonal Communication
Jacksonville, Florida, United States · On-site
Overview Under general supervision, administers respiratory care and life support to patients with cardiopulmonary system deficiencies and abnormalities. The Respiratory Therapist II acts as lead therapist when assigned …
Skills: Respiratory Care, Life Support, Cardiopulmonary Management, Lead Therapist Leadership, NICU Patient Care
Jacksonville, Florida, United States · On-site
Overview Under general supervision, administers respiratory care and life support to patients with cardiopulmonary system deficiencies and abnormalities. The Respiratory Therapist II acts as lead therapist when assigned …
Skills: Respiratory Care, Life Support, Cardiopulmonary Care, Ventilator Management, NICU Patient Care
Jacksonville, Florida, United States · On-site
Overview Why You'll Love This Opportunity · Collaborative team across 8 Northeast Florida hospitals · General practice and urgent care caseload · Strong mentorship and case collaboration · Mod…
Skills: Animal Handling, Medical Diagnosis, Surgery, Client Relationship Management, Communication
Jacksonville, Florida, United States · On-site
Common Oaks Lodging a division of Concord Hospitality is seeking an experienced hotel leader to manage the established WoodSpring Suites in Greensboro. A Resident Manager is a manager who lives on the hotel property. He/…
Skills: Hotel Management, Team Leadership, Hiring, Mentoring, Sales Activities
Jacksonville, Florida, United States · On-site
Sr. Equipment Finance Asset Manager The Equipment Finance Asset Manager Sr is responsible for managing an end-of-lease vendor equipment portfolio management team that maximizes the end of lease performance by administeri…
Skills: Equipment Finance, Asset Management, Lease Accounting, Portfolio Management, Negotiation
Jacksonville, Florida, United States · On-site
$73k–$83k/yr
Pediatric Occupational Therapist (OT) | Full-Time | Outpatient Pediatrics | Jacksonville, FL Great Strides Rehabilitation, an H2 Health company, is seeking a compassionate Occupational Therapist (OT) to join our growing …
Skills: Pediatric Occupational Therapy, Patient Evaluation, Treatment Planning, Fine Motor Skills Development, Sensory Processing
Jacksonville, Florida, United States · On-site
Dental Hygienist – PRN Position River Garden Hebrew Home is seeking a compassionate and dependable Licensed Dental Hygienist to join our team in a PRN capacity. We are seeking an experienced Dental Hygienist to work up t…
Skills: Oral Health Screenings, Dental Cleanings, Prophylaxis, Infection Control, Patient Assessment
Jacksonville, Florida, United States · On-site
Automation Pharmacy Technician 4 (IVX) - Jacksonville, FL What You Can Expect Career growth: Join a team that values promoting its members. Begin as an Automation Pharmacy Technician and advance into roles such as Implem…
Skills: IV Compounding, Equipment Maintenance, Inventory Management, Customer Service, Troubleshooting
Jacksonville, Florida, United States • Hybrid
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Manage application support teams and provide technical oversight to ensure the stability and high availability of production environments. Act as a trusted partner for senior business heads to align technology operations with strategic business objectives.
Requires 6-10 years of experience in production environment support with strong operational and communication skills. A bachelor's degree is required, while a master's degree is preferred.
The Application Support Operations Lead accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise.
Responsibilities:
Manages one or more apps support teams.
Provides technical oversight across systems and applications; leverage skills across multiple apps support areas.
Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads.
Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly long-term strategic fixes.
Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all problems with follow-through to resolution.
Consults with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users.
Requires awareness of audit and compliance related issues.
Contributes to formulation of strategies for apps support and other functional areas.
Champion stability initiatives to enable application high availability for Business-As-Usual which includes better monitoring, failover and resiliency
Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.
Responsible for delivery of end results and shares responsibility for budget management which directly impacts the apps support area; accountable for resource planning.
Manages customer satisfaction requirements of operational procedures to achieve a suitable outcome for all stakeholders
Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence with operations and technology partners on a regional or global basis.
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
6-10 years experience in supporting the production environment.
Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications
Experience with application support would be an added advantage, but not essential
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
Bachelor’s/University degree or equivalent experience , Master’s degree preferred
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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
