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Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Personal Banker is responsible for providing exceptional customer service, processing financial transactions, and managing cash operations. Additionally, they must actively promote and cross-sell bank products to meet monthly production goals.
Requirements
Candidates must have at least a high school diploma or equivalent and be at least 18 years old. Previous retail or customer service experience is preferred, along with the ability to work a flexible schedule including evenings and weekends.
Full job description
Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. Follow the established policies in accordance with the bank and the supervisor s direction Evaluate customer relationships, new and existing account holders, to offer bank products and services Accountable for the personal achievement of monthly new account production as assigned by upper management Participate in an active sales environment that may require in-store aisle prospecting Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations Receive cash and checks for deposit, verify amounts, and look for check endorsements Examine cash carefully to guard against acceptance of counterfeit checks and identification Enter transactions into computer and issue customer receipts Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit Process western union wires and cash advances Cross-sell bank services and products Provide bank services to a diverse customer base, including a large Spanish speaking population Regular and predictable attendance and punctuality * Perform other tasks requested by supervisors as they relate to the bank and its functions
* Approval limits will be based upon established authority levels
Environmental and Physical Requirements: Required to stand or walk for extended periods of time dependent upon branch location Ability to work in a high volume, stressful and noisy environment Schedules are prepared based on business need and subject to change at any time. Operate a computer and other office machinery * Ability to lift up to 50 lbs
FNBT is an equal opportunity employer.
Qualifications
At least 18 years of age High school diploma, high school equivalency or currently attending high school Six months of accountable cash handling/transaction management in a retail or customer service environment Successful completion of the FNBT Step Program for internal employees Must be able to get along with co-workers and work effectively in a team environment. Must be able to work a flexible schedule including evenings, weekends, and holidays. * Must successfully pass background investigation according to company policy
First National Bank Texas (FNBT) and First Convenience Bank (FCB), a division of FNBT, remain dedicated to providing customers with quality financial products and services. Our bank was originally founded in 1901 in the Central Texas town of Killeen, only 19 years after the city was established. From our humble beginnings, we have grown to over $4 billion in assets and operate in over 340 locations in Texas, Arizona, Arkansas, and New Mexico.
Our bank has grown in many ways over the years, but our focus and commitment remain the same—providing customers with great banking solutions and world-class service. More than a century ago, we began the tradition of being a great community bank focused on the financial success of our customers. Today, more than 3,200 dedicated banking professionals carry on and maintain that established custom.
So much has changed since 1901, but our commitment to putting our customers first has not. As we continue to grow and serve customers, we remain committed to providing a combination of modern banking convenience and old-fashioned service.
Offices: 507 N Gray St, Killeen, Texas 76541, US · 233 S New York Ave, Alamogordo, New Mexico 88310, US · 400 Eubank Blvd NE, Albuquerque, New Mexico 87123, US · 4201 Central Ave NW, Albuquerque, New Mexico 87105, US · 2701 Carlisle Blvd NE, Albuquerque, New Mexico 87107, US