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$65k–$70k/yr
Full-time
bachelor degree
Posted 12h ago
~40 hrs/week
Responsibilities
The Dispatch Lead Transport manages dispatch personnel and operations to ensure efficient fuel delivery and inventory management. They collaborate with cross-functional teams to drive strategic initiatives and optimize transportation routes within the designated region.
Requirements
Candidates must have at least 2 years of management experience in the fuel industry and proficiency with dispatching systems like OIR and PDI. A college degree is preferred, along with strong leadership, communication, and analytical skills.
Full job description
Purpose of the Job
The Dispatch Leaad Transport is a key figure supporting the Director of Dispatch, in realizing the strategic vision of the Supply and Dispatch organization. In this role, the Dispatch Lead Transport will play a critical part managing the Dispatch team while also taking on responsibilities that extend beyond our regional hubs. Their leadership will drive the optimization and implementation of dispatch solutions, resulting in business growth, continuous improvement, and enhanced customer service within the designated region. Additionally, they will provide vital analytical insights and perspectives to the Director of Dispatch in their area of responsibility.
Your primary objective is to efficiently manage essential dispatch operations, closely collaborating with Supply, Sales, Operations, Commercial, Finance, and Customers to drive strategic initiatives within your designated region. You will be responsible for leading a high-performing team of land dispatch leads, coordinators, and interns, ensuring seamless 24/7/365 operations.
Principal Responsibilities
Team Management - Supervise and manage dispatch personnel, both remote dispatch staff and in-office teams, ensuring effective communication and coordination. Responsible for the recruitment, onboarding, and training of new employees.
Scheduling / schedule management: Manage schedules for dispatch personnel, ensuring adequate coverage for all shifts; AM, PM, weekends & holidays, including PTO calendar management to ensure continuous coverage with adequate staffing.
Route Planning - Develop and optimize transportation routes for fuel delivery to ensure timely and efficient operations.
Coordination - Collaborate with WFS fuel supply team, drivers, and vendors to coordinate the entire fuel delivery process.
Inventory Management - Oversee fuel inventory levels, monitor consumption patterns, and implement strategies to maintain optimal stock levels.
Laid in Cost Management – Work with supply to determine sourcing based on supply and freight economics.
Risk Mitigation - Identify potential risks in fuel delivery operations and develop strategies with the Safety leadership team to mitigate them, ensuring smooth and secure deliveries.
Technology Utilization - Utilize pre-existing Dispatch management systems and technologies for real-time tracking, monitoring, and reporting. Suggest enhancements or implement new systems when needed.
Vendor Relations - Build and maintain positive relationships with fuel suppliers, Transport service providers, and other relevant vendors.
Problem Resolution - Address any issues or challenges that arise during fuel delivery, working to find prompt and effective solutions.
Continuous Improvement - Identify opportunities for process improvement and implement changes to enhance overall efficiency and effectiveness in fuel delivery dispatch.
Principal Networks & Contact Links
Internal
Regional Commercial Managers
National Account Manager
Regional Operations Managers
Domestic Sales Manager
HSE business partner
HR Business Partner
Operations Managers
Customer Experience Team
Billing Team
External
Commercial customers serviced by NA Land
Dispatch/In Truck Technology Vendors
Supervisory Responsibilities
The Dispatcher Manager is responsible for all employees in dispatching, including all the dispatchers and the dispatch support within their assigned region.
Education Required
College degree preferred and/or equivalent work experience
Work Experience Required
2+ years of management experience as a Dispatch Manager, preferably in the fuel industry.
Technical Skills & Specific Knowledge Required
MS Office proficiencies
2+ years of experience with OIR dispatching or similar dispatching systems.
2+ years of experience with PDI or similar in-truck technology.
Behavioural Competencies Required
Relationship-building – Proven ability to work with key clients and potential clients within your designated region.
Teamwork – Strong team player and builder, receptive to ideas from others; globally diverse and works with others to deliver the desired result.
Focus – Delivery of high-quality work in a timely manner specific to your region.
Communication – Strong verbal, written, and presentation skills.
Customer Service - Present a positive image to internal and external customers and demonstrate commitment to resolving customer issues within your region.
Time management – Able to work under pressure on multiple tasks within agreed project timeframes specific to your region.
Influence – Strong people skills and ability to influence stakeholders and drive alignment within your region while collaborating and influencing the national organization.
Leadership - Ability to attract and recruit top talent; to motivate and coach others; and delegate effectively within your designated region.
Diesel Direct is the nation’s largest mobile on-site fueling company. Since 1998, we’ve been delivering the highest-quality fuels, the next generation of environmentally-friendly fuels, and a family of additives – all scientifically engineered to help optimize engine performance. Supply, delivery, and management are part of our DNA. Technology is what drives our entire business strategy, and as a result, we have streamlined the entire fueling process to bring customers reliability, scalability, transparency, and greater fuel intelligence.
As the industry’s leading technology innovation company, we have developed a data-driven solution to the fuel management system which provides customers accurate and meaningful data to assist the management of their fuel consumption, meet regulatory compliance requirements, and exceed the needs of continuously evolving business requirements.
Diesel Direct has reinvented the concept of full-service. We provide services for total supply management, all on-site fueling, and fuel intelligence control including tanks, disaster management, Diesel Exhaust Fluid (DEF) replenishment, marine fuel, and specialized generator services.
Our strong understanding and dedication to our customers enables us to provide unparalleled service. We are committed to making the Diesel Direct Difference, which means servicing our customers nationally while staying true to our roots and continuing to offer the personal touch and availability of a local business.
Diesel Direct has established a corporate culture based on the supply, delivery and management of the fuel delivery process, which starts with our diverse team committed to exemplifying these core values through the work they do every day.
We serve any and all industries such as:
Food & Beverage
Transportation
Construction
Marine Services
Energy & Utilities
Entertainment
Locamotives
Airports
Agriculture
Offices: 74 Maple Street, Stoughton, MA 02072, US · 4412 Harlan Drive, Sacramento, California 95826, US
Diesel Direct is the nation’s largest mobile on-site fueling company. Since 1998, we’ve been delivering the highest-quality fuels, the next generation of environmentally-friendly fuels, and a family of additives – all scientifically engineered to help optimize engine performance. Supply, delivery, and management are part of our DNA. Technology is what drives our entire business strategy, and as a result, we have streamlined the entire fueling process to bring customers reliability, scalability, transparency, and greater fuel intelligence.
As the industry’s leading technology innovation company, we have developed a data-driven solution to the fuel management system which provides customers accurate and meaningful data to assist the management of their fuel consumption, meet regulatory compliance requirements, and exceed the needs of continuously evolving business requirements.
Diesel Direct has reinvented the concept of full-service. We provide services for total supply management, all on-site fueling, and fuel intelligence control including tanks, disaster management, Diesel Exhaust Fluid (DEF) replenishment, marine fuel, and specialized generator services.
Our strong understanding and dedication to our customers enables us to provide unparalleled service. We are committed to making the Diesel Direct Difference, which means servicing our customers nationally while staying true to our roots and continuing to offer the personal touch and availability of a local business.
Diesel Direct has established a corporate culture based on the supply, delivery and management of the fuel delivery process, which starts with our diverse team committed to exemplifying these core values through the work they do every day.
We serve any and all industries such as:
Food & Beverage
Transportation
Construction
Marine Services
Energy & Utilities
Entertainment
Locamotives
Airports
Agriculture
Offices: 74 Maple Street, Stoughton, MA 02072, US · 4412 Harlan Drive, Sacramento, California 95826, US