Denver, Colorado, United States · Remote OK
$26/hr–$33/hr
POSITION SUMMARY: This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role i…
Skills: Bilingual Spanish, Donor Engagement, Customer Service, Behavioral Coaching, Health Screening
Denver, Colorado, United States · Remote OK
$80k–$95k/yr
ABOUT US Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headqu…
Skills: Employee Relations, Recruiting Operations, Multi-state Compliance, Performance Management, Onboarding
Denver, Colorado, United States · On-site
$24/hr–$27/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Denver, Colorado, United States · On-site
$16/hr
Component Design Level I Industry: Building Components - Truss and Wall Design/Estimation Location(s): Denver, CO - Grand Island, NE - Kearney, NE 4400 Kittredge Street - Denver, CO 824 S Webb Rd - Grand Island, NE 4600 …
Skills: Component Design, Estimation, Blueprint Reading, Mathematical Problem Solving, Mitek Sapphire Suite
Denver, Colorado, United States · On-site
$20/hr–$24/hr
Benefits: Bonus based on performance Employee discounts Paid time off Training & development Hole in the Wall Drywall Repair is hiring Entry-Level Technician Apprentice helpers to learn the trade and grow with our team. …
Skills: Drywall Installation, Painting, Material Handling, Job Site Preparation, Safety Protocols
Denver, Colorado, United States · On-site
$22/hr–$28/hr
Benefits: Bonus based on performance Employee discounts Training & development Hole in the Wall Drywall Repair is hiring an experienced Lead Drywall Technician to oversee field operations and lead our crew. Perfect for s…
Skills: Drywall Installation, Drywall Repair, Drywall Finishing, Leadership, Mentoring
Denver, Colorado, United States · On-site
$20/hr–$24/hr
Benefits: Bonus based on performance Employee discounts Training & development Flexible schedule Free uniforms Hole in the Wall Drywall Repair is hiring Entry-Level Technician Apprentice helpers to learn the trade and gr…
Skills: Drywall Installation, Painting, Material Handling, Job Site Preparation, Safety Protocols
Denver, Colorado, United States · On-site
Job Description Responsible for all results in assigned stores Insuring food, labor and service goals are within goal P&L review with direct supervisor Each Month Minimum 50 hour work week with 1 day off and 1 on call da…
Skills: P&L Management, Staff Training, Operational Standards, Inventory Management, Budgeting
Denver, Colorado, United States · On-site
$20/hr–$25/hr
We believe in keeping beauty, Naked. Bringing lavish and affordable experiences to anyone and everyone who simply desires it. Through a minimalistic, personalized approach to aesthetics, we are redefining wellness and cr…
Skills: Consultative Selling, Client Service Skills, Multi-tasking, Health And Safety Guidelines, Organizational Skills
Denver, Colorado, United States · Hybrid
$180k–$220k/yr
Staff Software Engineer Department: Technology Employment Type: Full Time Location: Denver Headquarters Compensation: $180,000 - $220,000 / year Description Project Canary is a climate technology company offering an ente…
Skills: System Design, Architectural Decision Making, Production System Deployment, Tradeoff Analysis, First Principles Reasoning
Denver, Colorado, United States · On-site
$286k–$346k/yr
We are recruiting for a mission-driven Emergency Medicine Physician (EMS Operations) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we liv…
Skills: Emergency Medicine, EMS Operations, Clinical Care, Medical Direction, Quality Improvement
Denver, Colorado, United States · On-site
$25/hr–$25/hr
👋 I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. I started the company in 2007, and we have since grown to cover almost half the United States. Our vision is to become America’s largest and most tru…
Skills: Mechanical Repairs, Customer Service, Problem Solving, Inventory Management, Hand Tools
Denver, Colorado, United States · Remote OK
$29k–$35k/yr
Wing Assistant is hiring a hands on Sales Enablement Trainer to level up our sales team — not with generic intro decks, but by improving the actual emails, calls, and cadences our reps use every day. This is a coach who …
Skills: Sales Coaching, Copywriting, A/B Testing, CRM Management, Video Production
Denver, Colorado, United States · On-site
$21/hr–$22/hr
Why us? Job Close Date: July 30th, 2026 or until filled Pay: $21-22/hr Why us? Located in Denver’s historic Union Station neighborhood, Hotel Indigo Denver Downtown is an upscale hotel with subtle nods to the city’s gold…
Skills: Food Preparation, Kitchen Equipment Operation, Sanitation Standards, Portion Control, Recipe Adherence
Denver, Colorado, United States · Hybrid
$145k–$160k/yr
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North Ame…
Skills: Governance Risk and Compliance, ISO 27001, SOC 2, NIST, Risk Assessment
Denver, Colorado, United States · Hybrid
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly…
Skills: Alarm System Installation, Troubleshooting, Customer Service, System Configuration, Technical Testing
Denver, Colorado, United States · On-site
Professional Summary This role is a fast-paced and challenging position that relies on the ability to think and react quickly while serving clients with the utmost dedication. The Payroll Associate is responsible for the…
Skills: Payroll Processing, Taxation, Wage Garnishments, Financial Reporting, Customer Service
Denver, Colorado, United States · On-site
$23/hr–$25/hr
KITCHEN TEAM MEMBER LOCATION 16TH & WEWATTA, DENVER HUSTLE HARD. MAKE DELICIOUS BAGELS. EAT DELICIOUS BAGELS. SPREAD CARB LOVE. GRAB YOUR GOGGLES - LET'S DIVE RIGHT IN:Pay that adds up QUICK! Hourly pay plus generous tip…
Skills: Food Preparation, Kitchen Operations, Food Safety Guidelines, Teamwork, Problem Solving
Denver, Colorado, United States · Hybrid
$58k–$85k/yr
Posting Date 06/23/2026 2000 16th Street, Denver, Colorado, 80202, United States of America Job Description Summary: DaVita’s Compliance team, “Team Quest” identifies, develops, and implements strategies to mitigate risk…
Skills: SQL, JavaScript, Tableau, Data Warehousing, ETL Development
Denver, Colorado, United States · Hybrid
$78k–$119k/yr
Posting Date 06/23/2026 2000 16th Street, Denver, Colorado, 80202, United States of America The Revenue Operations Product Team (ROPS) is looking for a Product Manager to lead product solutions for critical patient suppo…
Skills: Product Management, Agile Methodology, User Acceptance Testing, Roadmap Prioritization, Stakeholder Management
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Engage and educate potential bone marrow donors to facilitate life-saving transplants through compelling conversations and health screenings. Coordinate laboratory testing, manage donor documentation in Salesforce, and maintain relationships with medical providers and external vendors.
Requires a Bachelor's degree in human services or healthcare (or equivalent experience) and at least three years of professional communication or behavioral coaching experience. Must be proficient in MS Office, internet research, and capable of multitasking in a fast-paced call center environment.
POSITION SUMMARY:
This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within NMDP systems to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within NMDP systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly.
The following activities would also be performed as necessary: scheduling laboratory testing, ordering/sending donor kits, obtaining consent, and monitoring donor follow through. Good guardianship of member confidentiality and identity is required. Role supports the achievement of department goals through job accountabilities, excellent customer service, and exceptional time management. Candidate must demonstrate professional telephone etiquette with the ability to build rapport with customers in a heavily blended (inbound and outbound) call environment.
ACCOUNTABILITIES:
Contact Members/Donors for Donor Search-Related Activities:
• Locates donors using data provided at recruitment, including alternate contacts; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors (advanced) - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation. Utilizes reflective listening skills, summarizes conversations, and assesses the next steps in the donation process.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening (advanced) - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation. Appropriately engages Medical Services, Provider Services, and Donor Advocacy for consultation on unusual donor circumstances. Documents and communicates resolutions or anticipated next steps.
• Coordinates blood draws (appointment time, location, kit ordering, donor/kit tracking) and completing follow-up forms as needed.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.
• Practices good guardianship of member confidentiality and identity through appropriate use of available people finder tools.
• Completes first contact activities within established timelines. Provides required updates to Provider Services, as applicable. Documents all donor activity in STAR Link/Salesforce donor file. Completes all appropriate NMDP documentation.
• Maintains standards and compliance with identified department performance standards to increase the number of donors moving forward to donation.
Establishes and Maintains Good Relationships with Donor Operations, Donor Center Staff, Collaborating Departments, and External Vendors:
• Maintains understanding of donor operations processes and unique customer requirements.
• Upholds, develops, and supports relationships with Provider Services, NMDP KitMaker and external laboratory partners or other draw sites to maintain phlebotomy sites throughout service areas.
• Collaborates with other teams and departments to achieve goals and support the work of Donor Operations (e.g., Marketing and Communications, Donor Experience, Provider Services, Donor Advocacy).
• Collaborate closely with Workup teams to manage details and ensure smooth and timely hand-offs of donor cases.
Other Duties as Required for Team/Department Operations:
• Maintains on-going knowledge of HLA, and blood stem cell transplantation.
• Assists in maintaining STAR Link donor database.
• Participates in shared team responsibilities and staff back-up including coverage of calls in the general team call queues, while serving those member/donor files as needed with excellent customer service/resolution.
• Performs all duties in compliance with standard operating procedures, National Marrow Donor Program (NMDP) standards, regulations outlined in the Code of Federal Regulations (CFR), Federal Drug Administration (FDA) guidance and other applicable Federal, state, and local laws. Adheres to OSHA guidelines as applicable.
REQUIRED QUALIFICATIONS:
Knowledge of:
• MS Office, including basic word processing, spreadsheet, and database software application skills.
• Proficiently applying computer skills and engaging with customers simultaneously
• Advanced internet research skills including familiarity with social media.
Ability to:
• Demonstrate strong communication skills and the ability to ask probing questions while working in a mission-driven call center environment.
• Manage a high volume of challenging file types.
• Apply appropriate use of available people finder tools, as deemed necessary.
• Deliver solid customer service while utilizing proven critical thinking and problem-solving skills, while employing a high degree of emotional intelligence.
• Integrate new and evolving knowledge into daily work and utilize multiple resources and tools to complete work.
• Demonstrate proficiency by multitasking in a fast paced and multi-media (phone, email, text, mail) environment with observable proficiency.
• Convey medical information to donors, manage confidential information appropriately, and employ strong documentation practices.
• Contribute to a team environment and take initiative and responsibility for independent work as needed.
• Complete work with a high level of accuracy, attention to detail and follow-through.
• Maintain flexibility in work hours to accommodate staffing needs; evening/weekend hours may be required.
Education and/or Experience:
• Bachelor’s degree in human services or a Health Care related field is required. However, upon evaluation, equivalent related Health Care experience and/or education may be substituted for the degree requirement. Additional educational experience in public health, psychology, or health promotion is preferred.
• Three plus years of professional experience in demonstrating ability to communicate effectively with individuals or coaching individuals on behavior change. Three years customer relations, direct patient interaction or care in a clinical/healthcare setting may be substituted for behavioral coaching experience.
• Experience with basic word processing and data entry required.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
• Familiarity with medical terminology and advanced health screening experience preferred.
• Familiarity obtaining informed consent.
• Experience in target-driven sales environment.
• Familiarity with digital social platforms and social media applications.
We save lives through cell therapy.
Introducing NMDP, formerly known as the National Marrow Donor Program and Be The Match. Our name has changed but our mission has not: We save lives through cell therapy. At NMDP, we believe each of us holds the key to curing blood cancers and disorders. As a global nonprofit leader in cell therapy, NMDP creates essential connections between researchers and supporters to inspire action and accelerate innovation to find life-saving cures. With the help of blood stem cell donors from the world’s most diverse registry and our extensive network of transplant partners, physicians and caregivers, we’re expanding access to treatment so that every patient can receive their life-saving cell therapy. NMDP. Find cures. Save lives. Learn more about our career opportunities at www.nmdp.org/what-we-do/about-us/careers
Offices: 500 N 5th St, Minneapolis, Minnesota 55401, US
