Colombia · Remote OK
$100/hr–$200/hr
Level 2 IT Support Specialist (Client-Facing) Solvo Global 🚀 About the Role Solvo Global is looking for a Level 2 IT Support Specialist with strong client-facing skills to provide advanced technical support in modern, f…
Skills: Technical Support, Client Experience, MacOS Support, Google Workspace Administration, Microsoft 365 Administration
Denver, Colorado, United States · On-site
$501/hr–$540/hr
Employment Type: Full-time Location: On-site Nairobi - Kenya Working Hours: Monday to Friday 4:00 PM – 1:00 AM (Nairobi Time) Role Summary: We are seeking highly motivated Sales Development Representatives (SDRs) respons…
Skills: Outbound Prospecting, Lead Qualification, CRM Management, Multi-channel Strategy, Persuasion
Chandler, Arizona, United States · Remote OK
$90k–$100k/yr
Position Summary The RPO Manager is responsible to build, scale, and operationalize a high-performing Recruitment Process Outsourcing (RPO) business. This position is also responsible for end-to-end RPO service delivery,…
Skills: RPO Operational Leadership, Service Delivery, P&L Management, Workforce Planning, Strategic Planning
Guatemala City, Guatemala Department, Guatemala · On-site
$50/hr–$70/hr
Role: Senior/Junior Biomedical Engineer Client: Venn Health / NYU Langone Health (NYULH) Location: Manhattan, NY (5 days Onsite) Contract Role Summary The Senior Biomedical Engineer / Biomedical Equipment Planner will le…
Skills: Biomedical Equipment Planning, Medical Equipment Procurement, Equipment Lifecycle Management, Capital Equipment Planning, Project Management
Denver, Colorado, United States · Remote OK
$630/hr–$650/hr
BPO Supervisor – Kenya Location: Nairobi-Kenya About the Role We are looking for a BPO Supervisor to lead and manage a team of customer service professionals, ensuring exceptional service delivery and achievement of perf…
Skills: Team Leadership, Performance Management, Coaching, KPI Tracking, SLA Management
Chihuahua City, Chihuahua, Mexico · Remote Solely
$1k–$1k/mo
📌 Bookkeeper / Accountant (Remoto - México) ¿Te apasionan las finanzas y te gustaría formar parte de una organización con una misión única enfocada en el bienestar, el crecimiento personal y la transformación humana? Es…
Skills: Bookkeeping, Accounting, US GAAP, Bank Reconciliation, Accounts Payable
Guatemala City, Guatemala Department, Guatemala · On-site
$900/hr–$1k
Overview: We are seeking a results-driven Jr supervisor to lead and manage a team of customer service or BPO professionals. This role is key to ensuring excellent service delivery, achieving performance targets, and main…
Skills: Team Leadership, Coaching, Performance Management, KPI Monitoring, SLA Management
Stratton, Vermont, United States · On-site
$500/hr–$850/hr
📢 ¡Estamos buscando talento! – Analista de Cuentas por Cobrar (AR) con inglés B2/c1 ¿Te apasiona el análisis financiero, el detalle y trabajar en equipo? ¡Esta oportunidad es para ti! 🔎 Sobre el rol Buscamos un(a) prof…
Skills: Financial Analysis, Accounts Receivable, General Ledger Reconciliation, Advanced Excel, English Proficiency
Bogota, Capital District, RAP (Especial) Central, Colombia · Remote Solely
$650/hr–$700/hr
Estamos contratando: Sales Assistant Bilingüe (Part-Time) Ubicación: Remoto Disponibilidad: Lunes a Viernes 2:00 PM – 8:00 PM Modalidad: Medio tiempo (25 horas semanales) Idioma: Inglés avanzado (B2+/C1) Sobre el rol: Bu…
Skills: English Proficiency, Lead Generation, Appointment Setting, CRM Management, Prospect Qualification
Doral, Florida, United States · On-site
$80k–$150k/yr
Join one of South Florida's leading water, fire, and mold remediation companies, backed by over 50 years of experience We are seeking a self-motivated and goal-oriented professional to manage the full sales pipeline, fro…
Skills: Sales Pipeline Management, Prospecting, Technical Estimating, Customer Service, CRM Management
Quinte West, Ontario, Canada · On-site
$40k–$60k/yr
Help Colorado Families Navigate Their Health Coverage With Confidence Are you a licensed Health Insurance professional who enjoys helping people make important healthcare decisions? Do you thrive in a relationship-driven…
Skills: Health Insurance Sales, Client Relationship Management, Customer Service, Policy Enrollment, Medicare Plans
Columbus, Ohio, United States · On-site
$60/hr–$62/hr
Network Data Engineer Columbus, OH ( On-Site) OR Merrillville ,Indiana or Hammond , Indiana Long Term Tax Terms : W2 / 1099 Only **Interview Process ** 1 st Round of Interview : Video Interview Final Round of Interview :…
Skills: Cisco Data Network Infrastructure, Data Centres, BGP, OSPF, EIGRP
Guatemala City, Guatemala Department, Guatemala · On-site
$900/hr–$920/hr
¡Únete a nuestro equipo como Asistente Legal Bilingüe! Sobre el rol : Buscamos profesionales proactivos y organizados para apoyar a nuestro equipo legal en casos de lesiones personales. Serás clave en la comunicación con…
Skills: Bilingual Communication, Case Management, Legal Support, Client Relations, English Proficiency
Denver, Colorado, United States · On-site
$24/hr–$25/hr
Role Overview The Maintenance Technician ensures the hotel remains safe, functional, and guest-ready by handling repairs, maintenance, and facility operations. This is a hands-on technical role responsible for troublesho…
Skills: HVAC, Plumbing, Electrical Systems, Troubleshooting, Preventive Maintenance
Clearwater, Florida, United States · On-site
$149k–$170k/yr
Role Overview: This is a high-impact systems leadership role accountable for end-to-end system integration across mechanical, electrical, autonomy, mission systems, and vendor components, ensuring all subsystems form a c…
Skills: Systems Engineering, System Integration, Interface Control Documents, Requirements Traceability, Architecture Trade Studies
Peru · Remote OK
$1k–$1k/mo
Reporting & Analytics • Elaborar reportes financieros • Optimizar reportes Manejar sistemas financieros • Apoyar en análisis estratégico Skills & Qualifications • Formación: Contador/Finanzas. • Experiencia: Desde 1 año …
Skills: Financial Reporting, Data Optimization, Financial Systems Management, Strategic Analysis, Advanced Excel
Vienna, Virginia, United States · On-site
$110k–$130k/yr
Position Overview: A high-volume, fast-paced immigration law firm seeks a skilled Senior Immigration Attorney. This role may be full-time or contract-based depending on candidate availability and qualifications. The idea…
Skills: Immigration Litigation, Motions To Reopen, Removal Defense, BIA Appeals, Legal Research
Hagerstown, Maryland, United States · On-site
$80k–$120k/yr
**Position Overview ** A high-volume, fast-paced immigration law firm is seeking a skilled Immigration Attorney for its Hagerstown, MD office. This position is available as full-time or contract-based, depending on the c…
Skills: Immigration Law, Litigation, Motions To Reopen, Removal Defense, BIA Appeals
Irvine, California, United States · On-site
$100k–$120k/yr
Location: Irvine, CA (Onsite) Salary: $100K–$120K OR $65–$70/hr (W2) Visa: USC/GC preferred (No OPT/CPT) 🔹 Overview Engineer focused on connectivity software systems (aircraft networks, satellite, air-to-ground communic…
Skills: C++, Python, JavaScript, HTML, GoLang
Merrillville, Indiana, United States · On-site
$55/hr–$65/hr
Network Data Engineer Columbus, OH ( On-Site) OR Merrillville ,Indiana or Hammond , Indiana Long Term Experience : 10 Years Job Description • Manage the product implementation of existing clients adding new business or m…
Skills: Cisco Data Network Infrastructure, BGP, OSPF, EIGRP, VLAN
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Provide advanced Tier 2 technical support for macOS, networking, and SaaS platforms while managing user devices and security tools. Act as the primary client-facing contact to resolve complex issues with empathy and clear communication.
Requires over 6 years of IT support experience, specifically within MSP environments and Apple ecosystems. Must be proficient in MDM tools, Google Workspace, Microsoft 365, and possess intermediate to advanced English skills.
Level 2 IT Support Specialist (Client-Facing) Solvo Global
🚀 About the Role Solvo Global is looking for a Level 2 IT Support Specialist with strong client-facing skills to provide advanced technical support in modern, fast-paced environments. This position blends technical expertise with daily interaction with end users, primarily within startup and remote work environments. The ideal candidate will not only resolve complex technical issues but also ensure a clear, empathetic, and high-quality support experience. 👉 This is not just a technical role — it’s a key position impacting overall client experience.
🎯 Responsibilities 💻 Technical Support (Tier 2)
Provide advanced technical support for escalated issues (Tier 2) Troubleshoot and resolve issues related to:
macOS (Apple environments) Networking (VPNs, connectivity) Google Workspace and Microsoft 365 SaaS platforms
Document solutions clearly and in a reusable format Collaborate with Tier 1 and Tier 3 teams to resolve complex issues
⚙️ User & Device Management
Support onboarding processes:
Device setup and configuration Account provisioning and access management
Manage endpoint tools (MDM) such as Jamf, Intune, or similar Coordinate laptop logistics and device lifecycle Support monitoring, patching, and system maintenance tasks
🔐 IT Security
Work with security tools (Okta, Entra ID, SentinelOne, etc.) Participate in vulnerability remediation processes Assist in backup testing and maintenance routines
🤝 Client Experience (Client-Facing)
Act as the main point of contact for end users Communicate solutions in a clear, friendly, and non-technical language Set expectations regarding timelines and updates proactively Own the full ticket lifecycle from start to resolution Handle frustrated or non-technical users with patience and empathy
✅ Requirements
6+ years of experience in IT Support Proven experience working in MSP (Managed Service Provider) environments (required) Strong experience supporting macOS / Apple environments Experience administering Google Workspace and/or Microsoft 365 Experience with MDM tools (Jamf, Intune, or similar) Solid understanding of networking concepts (VPNs, firewalls, connectivity) Intermediate to advanced English level (for client interaction)
🧠 Technical Stack
macOS / Apple environments Google Workspace / Microsoft 365 MDM tools (Jamf, Intune) Basic networking (VPN, routing, firewalls) Security tools (Okta, Entra ID, SentinelOne, Cisco Umbrella, etc.) SaaS platforms
🌟 Key Skills
Excellent communication skills with non-technical users Strong customer-oriented mindset Ability to manage multiple tickets simultaneously Analytical thinking and structured troubleshooting approach Organization and time management Team collaboration and knowledge sharing
➕ Nice to Have
Experience with Cisco Meraki IT certifications (Apple, ITIL, or similar) Experience working with startups or tech companies Familiarity with customer satisfaction metrics (CSAT, NPS)
⏰ Work Schedule
Full-time position Remote / hybrid setup (depending on project)
💡 What We’re Looking For We’re looking for someone who doesn’t just solve technical issues, but elevates every client interaction. 👉 Someone who:
Can explain complex issues in simple terms Builds trust with users Takes ownership of problems Prioritizes user experience at all times
#SolvoGlobal
#LI-PROMOTED
#LI-Remote
\n\nDistro is a marketplace to find, hire, and pay technical talent in over 200 countries. Join now for free.
Distro was started with the growing technology company in mind. Our founding team came together to solve a big problem for both the company struggling to grow their technical teams and the experienced software developer looking to find a great place to work. In today’s rapidly changing world, we know that quality talent is not land-locked. Distro is a platform where companies can find and match with top quality talent in over 200 countries around the world, then interview and hire, and automate payroll.
Offices: Lehi, UT 84043, US
View all jobs at DistroDistro is a marketplace to find, hire, and pay technical talent in over 200 countries. Join now for free.
Distro was started with the growing technology company in mind. Our founding team came together to solve a big problem for both the company struggling to grow their technical teams and the experienced software developer looking to find a great place to work. In today’s rapidly changing world, we know that quality talent is not land-locked. Distro is a platform where companies can find and match with top quality talent in over 200 countries around the world, then interview and hire, and automate payroll.
Offices: Lehi, UT 84043, US
View all jobs at Distro