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Lead venue operations by managing guest bookings, hosting interactive game sessions, and maintaining a clean environment. Support the venue manager in training and motivating the team while ensuring high guest satisfaction.
Candidates must be energetic people-persons who thrive in fast-paced environments and possess basic technical skills with tablets. Flexibility to work evenings, weekends, and holidays is required.
Supervisor / Team Member | Immersive Gamebox
Part Time | Entertainment, Hospitality, Customer Service
About Us
Immersive Gamebox is redefining how people play together. Inside our interactive Gameboxes, guests team up for unforgettable experiences powered by projection mapping, touch screens, motion tracking, and surround sound. No clunky headsets. No limits. Just pure fun.
We are building a team of people who thrive on creating moments guests will talk about long after they leave. If you are the type who gets energized by busy days, new faces, and making every guest feel like the most important person in the room, you will fit right in. If you are looking to stand in the corner and collect a paycheck, this is not the role for you.
The Job
As a Supervisor, you lead from the floor. You set the tone for the day, keep the venue buzzing with energy, and make sure every guest leaves smiling. You will be hands-on, guiding walk-ins through booking, running interactive sessions, keeping the venue spotless, and jumping in wherever needed to keep things moving.
Key Responsibilities
Welcome and engage guests with warmth and enthusiasm, no exceptions
Drive walk-in bookings by actively promoting the experience inside and outside the venue
Host games with energy, keeping the mood fun and inclusive for every group
Maintain a spotless, organized, and guest-ready environment at all times
Handle questions and concerns quickly, making sure guests leave impressed
Support the venue manager in motivating, training, and coaching the team
Open or close the venue confidently, ensuring all operational steps are completed.
Experience and Skills
Natural people-person who genuinely enjoys guest interaction
Thrives in a busy environment and can switch gears fast
Organized and dependable, even under pressure
Flexible availability, including evenings, weekends, and holidays
Confident with basic tech like tablets and booking systems
What We’re Looking For
You bring energy to every shift and keep it until the doors close
You care about details because you know guests notice them
You are a problem solver who acts quickly and does not wait for someone else to fix things
You enjoy working as part of a team and make those around you better
Employment is subject to successful completion of a performance based 90 day probationary period.
Benefits
Be part of a fast-growing entertainment brand
Test our newest games before they launch
Monthly performance-based incentive tied to venue results (net revenue, reviews, hours worked), subject to company discretion, shared among eligible team members.
Where the controller is YOU and your CREW!
Immersive Gamebox is Bringing people together through shared play. Our Gameboxes combine projection mapping, touch screens, motion tracking, and surround sound technologies to create an entirely new form of digital entertainment. Teams of 2-6 play games lasting 30-60 minutes, and have to work together to get the highest score they can! Whether it's for family activities, date nights, fun with friends, or corporate events, Immersive Gamebox is the must-do activity. We have lots of games to choose from, including Squid Game in collaboration with Netflix, 'Shaun The Sheep - the Championsheeps' in partnership with Aardman Studios and 'Angry Birds' in partnership with Rovio Entertainment and IMG. Welcome to Immersive Gamebox...
Offices: 83 Scoresby Street, 83, London, England SE1 0XN, GB · Intu Lakeside, Unit 606, The Quay, Thurrock, Essex RM20 2ZP, GB · Halle Place, Arndale Centre, Market Street, Manchester, M4 3AQ, GB · Grandscape Mall, 5752 Grandscape Blvd, Dallas, Texas 75056, US · Gravity Social, Wandsworth High Street, London, SW18 4TF, GB
