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NexPoint logoNexPoint

Annuity Operations & Product Specialist

Dallas, Texas, United States · On-site

Mid level

Description NexPoint and NexAnnuity are part of a diversified investment platform serving retail and institutional investors worldwide. NexPoint is a leading alternative investment advisor offering access to differentiat…

Skills: Annuity Operations, Licensing And Contracting, Advisor Support, CRM Systems, Microsoft Excel

NexPoint logo

Annuity Operations & Product Specialist

NexPoint

Dallas, Texas, United States • On-site

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Mid level

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  • Full-time
  • Health Insurance, 401(k) Plan, Employer Match, Bonus
  • Posted 23h ago
  • ~40 hrs/week

Responsibilities

Manage end-to-end advisor onboarding, contracting, and licensing while providing high-level support for new business operations. Act as a subject matter expert on annuity products to provide competitive analysis and reporting for internal and external stakeholders.

Requirements

Requires two or more years of experience in annuity operations, licensing, or financial services support. Proficiency in Microsoft Office and experience with CRM systems and carrier platforms is preferred.

Full job description

Description

NexPoint and NexAnnuity are part of a diversified investment platform serving retail and institutional investors worldwide. NexPoint is a leading alternative investment advisor offering access to differentiated investment opportunities across listed REITs, real estate private placements, 1031 exchanges, closed-end funds, business development companies (BDCs), and interval funds. NexAnnuity complements these capabilities by delivering innovative insurance and annuity solutions designed to help individuals achieve their retirement and long-term financial goals. Together, NexPoint and NexAnnuity leverage the expertise, resources, and capabilities of a multibillion-dollar investment platform spanning a wide range of asset classes and investment strategies, providing clients with comprehensive financial and retirement-focused solutions. For more information, visit www.nexpoint.com and www.nexannuity.com.


Position Summary

The Annuity Operations & Product Specialist is a key member of the NexAnnuity Sales and Operations team, supporting financial professionals, insurance partners, and internal stakeholders across onboarding, licensing and contracting, new business operations, and competitive landscape reporting. This role ensures a seamless advisor experience while upholding accuracy, compliance, and operational excellence across all business lines while understanding the products being distributed.

Essential Duties and Responsibilities

Advisor Onboarding & Contracting

  • Own end-to-end onboarding and contracting for financial professionals and agencies, ensuring paperwork accuracy, completeness, and compliance from submission through appointment.
  • Process licensing updates, E&O renewals, EFT changes, and product training certifications, maintaining accurate hierarchy, commission structures, and CRM records.
  • Serve as the primary point of contact for onboarding and contracting inquiries

Advisor Support & Service

  • Respond promptly and professionally to inbound calls, emails, and service requests from advisors, insurance carriers, and internal teams regarding post-issue servicing requests, licensing, contracting, commissions, and product information.
  • Maintain working knowledge of carrier platforms, product offerings, and internal systems to effectively support advisor needs.

Operations & New Business Support

  • Review new business submissions to confirm applications are in good order prior to carrier submission.
  • Monitor transfer statuses, funding requirements, and case progression, following up with operational partners to resolve outstanding requirements.
  • Track and resolve operational exceptions to meet service level expectations.
  • Maintain accurate advisor and case information within CRM and operational systems.

Reporting, Analytics & Competitive Intelligence

  • Serve as the subject matter expert on annuity products, including MYGAs, Fixed Index Annuities, and Single Premium Immediate Annuities, providing product education and support to financial professionals and internal stakeholders.
  • Analyze carrier product offerings, rates, and competitive positioning to develop comparative reports and sales materials that highlight key product features, benefits, and market opportunities.
  • Partner with IMO and BD partners, sales teams, and leadership to support product launches, monitor industry trends, and recommend enhancements that improve advisor experience and drive annuity sales growth.

Requirements

Qualifications

  • Two or more years of experience in annuity operations, licensing and contracting, advisor services, or financial services support required
  • Working knowledge of annuity products preferred.
  • Strong organizational skills with exceptional attention to detail; able to manage multiple priorities with accuracy and responsiveness.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills, with the ability to interpret data and proactively resolve issues.
  • Experience with CRM systems, reporting tools, and carrier platforms preferred.
  • Proficiency in Microsoft Office applications, particularly Excel.

At NexAnnuity, we help financial professionals grow their businesses through exceptional service and operational excellence. As we continue to grow, we're looking for a team member who takes pride in delivering white-glove advisor support and wants to help shape the future of our operations function.

Compensation & Benefits

NexPoint offers a competitive base salary and bonus based on experience and performance. NexPoint offers a generous benefits package that includes an industry leading health insurance plan with no employee premiums or deductibles and a 401(k) plan with employer match. NexPoint’s talented professionals share a passion for excellence, commitment to teamwork, and pride based on the firm’s track record in the alternative investment industry. NexPoint is an Equal Opportunity Employer.

Related keywords

AnnuitiesMYGAsFixed Index AnnuitiesSingle Premium Immediate AnnuitiesCRMFinancial ServicesInsuranceOnboardingContractingLicensingE&O RenewalsCompetitive AnalysisAlternative InvestmentsREITs1031 ExchangesClosed-end Funds

About NexPoint

LinkedInVisit site

A leading alternative investment manager ready to meet the evolving needs of investors

Industry
Investment Management
Company size
51-200 employees
Founded
2012
Headquarters
Dallas, Texas
LinkedIn followers
10,009

NexPoint is a Dallas-based, alternative investment advisor that is committed to delivering best-in-class offerings to its wide range of investors. Founded in 2012, NexPoint is proud to be comprised of investment advisors and sponsors, a broker-dealer, and a suite of related investment vehicles, which, along with a network of affiliates, offer expertise in real estate, asset management, and financial services. Its cutting-edge platform offers its users differentiating investment solutions, such as public and private real estate investment trusts, tax-advantaged real estate vehicles, other private real estate offerings, closed-end funds, interval funds, and a business development company. Aside from its business offerings, NexPoint is deeply committed to philanthropic causes that benefit the Dallas, Texas, community. Over the years, the investment advisor has provided support to the Perot Museum of Natural Science, the Dallas Zoo, the George W. Bush Presidential Center, and more. NexPoint may publish or post links to third-party websites. NexPoint is not responsible for the information found therein and makes no representations about its accuracy or completeness, even if about the company. NexPoint does not adopt or endorse such information, nor does it endorse the author or intend to imply any affiliation between NexPoint and the author or any third party.

Offices: 300 Crescent Ct, Ste. 700, Dallas, Texas 75201, US

Real EstateDST 1031 ExchangesREITsInterval FundsAlternative InvestmentsClosed-End FundsFundsAsset ManagementFinancial ServicesReal Estate Private Placements
View all jobs at NexPoint

About NexPoint

LinkedInVisit site

A leading alternative investment manager ready to meet the evolving needs of investors

Industry
Investment Management
Company size
51-200 employees
Founded
2012
Headquarters
Dallas, Texas
LinkedIn followers
10,009

NexPoint is a Dallas-based, alternative investment advisor that is committed to delivering best-in-class offerings to its wide range of investors. Founded in 2012, NexPoint is proud to be comprised of investment advisors and sponsors, a broker-dealer, and a suite of related investment vehicles, which, along with a network of affiliates, offer expertise in real estate, asset management, and financial services. Its cutting-edge platform offers its users differentiating investment solutions, such as public and private real estate investment trusts, tax-advantaged real estate vehicles, other private real estate offerings, closed-end funds, interval funds, and a business development company. Aside from its business offerings, NexPoint is deeply committed to philanthropic causes that benefit the Dallas, Texas, community. Over the years, the investment advisor has provided support to the Perot Museum of Natural Science, the Dallas Zoo, the George W. Bush Presidential Center, and more. NexPoint may publish or post links to third-party websites. NexPoint is not responsible for the information found therein and makes no representations about its accuracy or completeness, even if about the company. NexPoint does not adopt or endorse such information, nor does it endorse the author or intend to imply any affiliation between NexPoint and the author or any third party.

Offices: 300 Crescent Ct, Ste. 700, Dallas, Texas 75201, US

Real EstateDST 1031 ExchangesREITsInterval FundsAlternative InvestmentsClosed-End FundsFundsAsset ManagementFinancial ServicesReal Estate Private Placements
View all jobs at NexPoint

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