Description Job Description Summary: The Installments Card Product Director has leadership responsibility for Installments card product portfolio including strategy development, roadmap initiatives, program execution, an…
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$125k–$255k/yr
Full-time
bachelor degree, postgraduate degree
Health insurance coverage, Wellness program, Life insurance, Disability insurance, Retirement savings plan, Paid leave programs
Posted 2d ago
Apply by Oct 8
~40 hrs/week
Responsibilities
The Installments Card Product Director leads the design and execution of product strategies to drive growth, profitability, and innovation within the installments card portfolio. They are responsible for managing cross-functional teams, overseeing financial performance, and ensuring compliance with regulatory and risk management frameworks.
Requirements
Candidates must possess a bachelor's degree and over 10 years of experience in card or payment products, including significant experience in product development and vendor management. A master's degree and deep knowledge of BNPL or installment payment trends are preferred.
Full job description
Description
Job Description Summary:
The Installments Card Product Director has leadership responsibility for Installments card product portfolio including strategy development, roadmap initiatives, program execution, and profit optimization.
Duties and Responsibilities:
Leadership & Strategy Development:
Lead the Installments card business, including the design and execution of product strategies to drive growth and profitability.
Develop long-term strategic plans and set business targets, budgets, and KPIs for the portfolio and ensure that they are achieved.
Align strategy and product roadmap with senior leadership with company-wide goals.
Product Development & Innovation:
Oversee the development of new and innovative installments card products, features, and benefits to meet evolving customer needs and drive profitability.
Drive innovative solutions by researching emerging trends and customer behaviors, while ensuring alignment with the brand strategy.
Formulate go to market strategy with cross functional partners including marketing and communications
Partner across the enterprise to ensure effective implementation of new products and features.
Customer Acquisition & Retention:
Partner with Data and Analytics, Marketing and Product analytics to create test and learn strategies, iterate rapidly to drive customer engagement, deepening and household growth
Lead cross functional team of partners including Marketing, analytics, technology and credit risk to drive installments campaigns.
Leverage customer data and insights to improve the value proposition and customer experience.
Risk & Compliance Management:
Ensure that all installment products comply with relevant regulatory requirements, internal policies, and industry standards.
Develop and monitor risk management frameworks and work with cross functional partners including credit risk, fraud prevention, collections and disputes for Installment card products.
Monitor portfolio performance and adjust credit policies as necessary to mitigate risk and ensure a healthy portfolio.
Team Management:
Build, lead and mentor a team of product managers and collaborate with cross functional group of partners including analysts, technology, marketers, and risk managers.
Foster a culture of high performance, collaboration, and innovation within the team.
Manage team performance, career development, and training initiatives to build a high-functioning, motivated team.
Financial & Operational Performance:
Oversee the financial performance of the installments card portfolio, including revenue generation, cost management, and profitability.
Proactive outreach and communication on product performance to key stakeholders. Strong willingness and ability to incorporate stakeholder feedback and adjust product and/or go to market strategies to drive growth.
Monitor operational metrics such as customer acquisition costs, utilization rates, and charge-off rates to optimize performance.
Report regularly to senior management on key performance indicators (KPIs), financial results, and strategic initiatives.
Partnership Management:
Develop and manage relationships with key external partners, including third party vendors, payment networks, fintech companies, and credit bureaus.
Negotiate favorable terms with external partners to enhance product offerings and drive customer acquisition.
Other duties as assigned.
Required Qualifications:
Bachelor’s degree
10+ years of Card or related payment products, oversight and experience.
5+ years working with payment third party vendors for core payments capabilities (processing, core payment functionality)
5+ years in demonstrated experience in product development, forecasting, business case development, strategic planning, project management and tactical implementation
Preferred Qualifications:
Master’s degree
Deep knowledge payment products and financial services.
Experience with BNPL or installments products
Familiarity with emerging trends in Consumer and Business BNPL and installment payments including competitive landscape and third-party vendor capabilities
Experience evaluating Third Party capabilities and organizational fit
Experience with technical implementations involving one or more vendor partners
Experience with product innovation, customer acquisition strategies, and digital transformation in the payments space
Strong financial acumen and ability to drive profitability
Strong leadership and team management skills
Excellent strategic thinking and decision-making abilities
Effective communication and stakeholder management skills
Ability to work in a fast-paced, high-pressure environment
Strong understanding of credit risk, financial analysis, and regulatory compliance in the credit card industry
Demonstrated ability to quickly analyze situations and risks, determine paths of action, and execute flawlessly
Excellent skills with MS Word, Excel and PowerPoint
Candid and concise communication skills
Excellent executive-level presentation skills
Must be savvy and passionate about driving execution and results
Strong team player; prioritizes team accomplishments over individual prioritiesy
#LI-OnSite
Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)
Yes
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Compensation Range:
$125,000 - $255,000 Annual Salary
The compensation range represents the anticipatedlow and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Welcome to Huntington.
Huntington Bancshares Incorporated is a $285 billion asset regional bank holding company headquartered in Columbus, Ohio. Founded in 1866, The Huntington National Bank and its affiliates provide consumers, small and middle‐market businesses, corporations, municipalities, and other organizations with a comprehensive suite of banking, payments, wealth management, and risk management products and services. Huntington operates over 1,400 branches in 21 states, with certain businesses operating in extended geographies. Visit Huntington.com for more information.
We are committed to doing the right thing for our customers, colleagues, and communities. Our “Welcome” philosophy means they are at the center of everything we do.
Here’s how we look out for people:
• We aim to make banking easier for our customers. Our comprehensive suite of innovative banking tools and products is specifically designed to strengthen the financial health of those we serve.
• Our internal culture is built around making things great—rather than just good enough—and to be the best place our colleagues will ever work. We offer a flexible work environment with opportunities for growth, and we’ll provide all the resources needed to create a lasting and rewarding career path.
• Our $40 billion Community Plan, environmental sustainability strategy, and robust small-business lending program are just a few of the ways we are helping to improve the economic vitality of the areas where we live and work.
Explore Huntington Career opportunities at https://huntington-careers.com.
Huntington is an Equal Opportunity Employer.
The Huntington National Bank, Member FDIC. The logo mark and Huntington® are federally registered service marks of Huntington Bancshares Incorporated.
Huntington Social Media Community Guidelines & Terms: http://bit.ly/HuntingtonSocialMedia
Offices: 41 S. High Street, Columbus, Ohio 43215, US · 200 Public Sq, Cleveland, OH 44114, US · 20291 US-19, Cranberry Township, PA 16066, US · 123 E Main St, Sugarcreek, OH 44681, US · 3681 W Maple Rd, Bloomfield Township, MI 48301, US