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Drive adoption and revenue from commercial accounts by ensuring clients maximize the value of the Navan platform. Manage post-sales activities including onboarding, conducting executive business reviews, and identifying expansion opportunities.
Requires 2-3 years of experience in Customer Success or Account Management, preferably within fintech or corporate travel. Must be fluent in both German and English with a data-driven mindset and strong communication skills.
As an Account Manager, your mission will be to drive adoption and revenue from a book of commercial accounts by ensuring your clients are maximizing the value they derive from the Navan platform. You will do this by understanding customer goals, onboarding new customers, conducting product training on our full T&E solution, driving adoption and retention, and ensuring ongoing satisfaction. You will work with our customer C-Suite and executive teams, as well as our program administrators to drive a successful program. You will partner closely with our Sales, Product, Finance, Support and Operations teams to ensure we are delighting our customers and exceeding our goals.
You can expect a fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun.
Transform the way you travel
Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Offices: 3045 Park Blvd, Palo Alto, California 94306, US · 181 Fremont St, San Francisco, California 94105, US · 115 W 18th St, 6th Floor, New York, NY 10011, US · 3401 Olympus Blvd, Suite 525, Dallas, Texas 75019, US · 81–87 High Holborn, 6th Floor, London, England WC1V 6DF, GB
