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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
Job DetailsJob Location: TX-Austin AC - Austin, TX 78723Job Category: Fundraising & Donor RelationsSchedule/Hours: Monday-Friday / 40 hours per week Employee Benefits: 29 days PTO Affordable Health Insurance Retirement P…
Skills: Fundraising, Grant Writing, Donor Relations, Strategic Planning, Staff Supervision
Austin, Texas, United States · Hybrid
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Austin, Texas, United States · Hybrid
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Austin, Texas, United States · On-site
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Austin, Texas, United States · Hybrid
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Austin, Texas, United States · On-site
$143k–$190k/yr
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Austin, Texas, United States · On-site
$110k–$145k/yr
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Technical Recruiting, Sourcing, Talent Mapping, Competitor Analysis, Compensation Benchmarking
Austin, Texas, United States · On-site
$143k–$190k/yr
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spe…
Skills: Technical Recruiting, Sourcing, Talent Mapping, Competitor Analysis, Compensation Benchmarking
San Francisco, California, United States · Remote OK
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Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to t…
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Austin, Texas, United States · On-site
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THIS IS WHERE FRESH LIVES, because we take pride in our made to order pizza and fresh daily made dough. We are a company of passionate restaurant professionals who are enthusiastic about our guests and the culture our fo…
Skills: Leadership, Interpersonal Skills, Restaurant Management, Quality Control, Guest Satisfaction
Austin, Texas, United States · On-site
Since this group operates nationally, this position requires full-time travel, on-site to the project location. The above-mentioned location does NOT reflect the location of the project. If you are not willing to travel,…
Skills: Project Planning, Procurement, Scheduling, Budget Preparation, Value Engineering
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The Sales Manager is responsible for achieving sales goals through account penetration and establishing new client relationships to maximize hotel revenue. Key duties include prospecting new business, managing strategic accounts, and conducting market research to identify trends.
Candidates should have a high school diploma, though a bachelor's degree in Hospitality or Business Management is desired, along with at least two years of related hotel sales experience. Proficiency in MS Office and hotel management systems like Opera or Delphi is preferred.
Achieves or exceeds sales goals by providing complete account penetration in designated business market segment. Maximizes profitability and revenue of the hotel to achieve individual and team sales goals. Establishes new client relationships and maintains existing relationships to maximize revenue. Strategic account management approach with cross selling mindset developing opportunities for transient, group and catering for Hotel Viata and PHG Collection.
Primary Responsibilities/Essential Functions:
1. Actively solicits new business opportunities through prospecting new customers (including groups, travel managers, travel agents and hotel guests). Uses network channels to open doors to new customers. Seeks methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel. Research information on market and trends and the clients supporting those markets locally. Develop corporate, association, government, consortia, wholesale accounts.
2. Actively participates in industry related organizations. Attends trade shows, community events and industry meetings to develop business. Participates in Sales blitzes. Makes onsite and field presentations to prospective clients. Participates in pre-event meetings, training and other sales-related meetings as required.
3. Develops long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service.
4. Analyzes requirements of business opportunities. Researches and maintains knowledge of market trends, competition and customers. Responds to RFPs via Lanyon and direct proposals. Prepares correspondence to customers, maintains Business Travel Workbook information and production and client data.
5. Maintains detailed information about clients/prospective clients and enters data into property's computer systems.
6. Attends Business Review Meetings. Research new companies. Creates and implements direct marketing campaigns. Attends training. Makes presentations.
7. Conducts familiarization trips. Participate in local community to develop business.
Other Responsibilities/Supportive Functions:
1. Responds to guest and client inquiries and coordinates special arrangements and requests.
2. Resolves guest and client complaints within scope of authority, otherwise refers the matter to upper management. Notifies supervisor and/or Security of all unusual events or circumstances.
Note: This job description is not intended to be all-inclusive. Team Members may perform other related duties as required to meet the ongoing needs of the organization. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.
1. High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor’s degree in Hospitality or Business Management desired.
2. Two or more years of related sales experience (i.e. Catering/Event Sales, Event Coordination, Travel Manager, Travel Advisor/Agent or as an Executive Meeting Manager) in a hotel or company.
3. Possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment.
4. Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
5. Completes all required training as scheduled.
6. Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
7. Requires ability to determine needs of customers and persuasively present sales options through verbal face-to-face, video conferencing, email and telephone interactions. Must be able to create and effectively provide sales presentations and materials to potential customers. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
8. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
9. Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems used at the hotel. Proficiency with HMS like Opera, Fosse, Infor, Concur, etc., preferred. Familiarity with DELPHI, Agency360, STR Reporting, Teams, Zoom, SynXis, Lighthouse, Sertifi, Lanyon, Knowland, CoStar, ZoomInfo, LinkedIn, etc., preferred.
10. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends and alternate shifts. Position requires working from property location. Position will require some travel to industry events, sales missions, etc.
11. Must maintain a clean appearance and professional demeanor.
-We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Pacific Hospitality Group, Inc is a San Diego based hospitality development and management company with a portfolio of hotels, resorts and golf courses in Southern California. Pacific Hospitality Group owns and operates all of their portfolio assets and has been successfully operating profitable companies since 1986.
Offices: 11250 El Camino Real, Suite 100, San Diego, CA 92130, US
