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Define and lead the end-to-end partner experience strategy for state and district educational partners to maximize the value of assessment solutions. Lead cross-functional teams across partner success, customer support, and technical readiness to drive product adoption and educational impact.
Requires executive leadership experience supporting state departments of education or large school districts with a deep understanding of K-12 assessment and data. Must have a proven track record of building scalable operating models and influencing executive stakeholders.
The Lead, Partnership Management role is a key member of the School Assessment Extended Leadership Team, responsible for defining and leading the end-to-end experience for every state, district, school, educator, and administrator who partners with Pearson.
Guided by our commitment to One Partner. Every Learner., this leader establishes the vision, strategy, and operating model that transforms every interaction into an experience built on trust, expertise, responsiveness, and measurable educational impact.
The organization brings together a unified Partner Experience function that enables partners to launch successfully, adopt solutions with confidence, and maximize the value of assessment to improve student outcomes.
This role serves as a strategic peer to Program Delivery Teams and will work closely with Product, Technology, Measurement & Learning, Delivery and Transformation, and leadership. The Lead, Partner Experience owns the overall partner experience strategy and advocates the voice of our partners in enterprise decision-making.
The role works in close partnership with the Partner Success Program Delivery teams. While Program Delivery is accountable for successful contractual execution and operational delivery of statewide and district assessment programs, Partner Experience ensures every partner experiences a seamless journey before, during, and after delivery. Together, these organizations create a single, coordinated experience that combines operational excellence with trusted partnership.
Key Responsibilities
Define the Partner Experience Strategy
Lead Exceptional Partner Activation
Own the strategy for how new partnerships become successful partnerships.
This includes:
Build a Proactive Partner Success Organization
Lead an organization focused on anticipating partner needs—not simply responding to issues.
Responsibilities include:
The expectation is that these teams become trusted advisors capable of helping partners maximize both product value and educational impact.
Create Deep Product and Assessment Expertise
Develop an organization recognized as experts across every Pearson School Assessment platform and solution.
Teams should possess deep expertise in:
Every interaction should help partners answer three questions:
Drive Product Adoption and Value Realization
Move beyond successful implementation to successful utilization.
Lead strategies that:
Own the Voice of the Partner
Establish robust feedback loops that transform partner insights into continuous improvement.
Leverage:
to identify opportunities that improve products, services, documentation, training, and the overall partner experience.
Partner closely with Product, Technology, Learning Science, and Measurement teams to ensure partner insights directly influence future investments and enhancements.
Leadership Responsibilities
Success Measures
Success will be measured through:
Preferred Experience & Qualifications
The ideal candidate combines executive leadership experience with a deep understanding of educational assessment and partner engagement.
Preferred qualifications include:
Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows:
The minimum full-time salary range is between $150,000 - $165,000.
This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
Applications will be accepted through Monday, July 27, 2026. This window may be extended depending on business needs.
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Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.
Offices: 80 Strand, London, WC2R 0RL, GB · 221 River St, Hoboken, NJ 07030, US · 26 Prince Andrew Pl, Toronto, ON M3C 2H4, CA · 2510 N Dodge St, Iowa City, IA 52245, US · 5715 W Old Shakopee Rd, Minneapolis, MN 55437, US
