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Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Contract Quality & Audit Specialist 
Job Title: Program Specialist VI 
Agency: Health & Human Services Comm 
Department: AES OOA Contract Operations 
Posting Number: 21352 
Closing Date: 09/25/2026 
Posting Audience: Internal and External 
Occupational Category: Office and Administrative Support 
Salary Range: $5,098.66 - $7,245.00 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: AUSTIN 
Job Location Address: 701 W 51ST ST 
Other Locations:  
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Contract Quality & Audit Specialist

The Texas Health and Human Services Commission (HHSC), Family Resources & Eligibility Services (FRES), Office of Administration (OA), seeks a highly qualified candidate to fill the position of Program Specialist VI within the Contract Operations, Contract Quality Audit and Training (CQAT) Team. OA is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to OA’s mission by ensuring all contract-related projects are performed with the highest level of accuracy and timeliness and in accordance with HHSC and all regulatory standards.

CQAT’s Contract Quality and Audit (CQA) team maintains four core functions: (1) Analyze complex and high-risk compliance issues to identify trends, unresolved matters, and strategies for corrective action; (2) Conduct reviews to identify and address emerging compliance risks that extend beyond the original review scope; (3) Manage project timelines and priority deadlines to ensure reviews, post-audit activities, and other assigned projects are completed on time; and (4) develop reports, briefings, technical assistance summaries, and recommendations for OA programs, senior leadership, and oversight entities.

Under the direction of the Contract Quality & Audit Manager, this position performs highly advanced (senior-level) compliance, risk, and internal control analysis work.

• Duties include examining, evaluating, and monitoring records, programs, policies, documents, and/or contracts to ensure conformity with laws, rules, and regulations; and providing recommendations for process improvement.
• Work involves conducting internal assessments of compliance risks, analyzing available data, verifying documentation, and identifying process improvement opportunities regarding compliance with regulations and/or standards.
• Performs compliance reviews that are highly complex in nature or large in scale, including coordinating assignments and monitoring activities. Develops, writes and reviews written and/or oral reports on compliance activities and results for FRES management and other staff. Reviews contracts, grants, and other legal documents.
• Provides recommendations regarding the development and revision of policies, procedures, and internal guidelines. May perform statistical sampling of data. Researches, analyzes, and evaluates complex issues and initiatives.
• Leads or participates in internal workgroups and meetings to evaluate initiatives to improve quality and efficiency of programs and documentation. May supervise the work of others. Prepares written project updates, summaries, briefings, reports, and other documents for executive management.
• Work is performed under limited supervision, with considerable latitude for the use of initiative and independent judgment. Performs related work as assigned. 

Essential Job Functions:

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

• EJF 1: Responsible for conducting compliance risk assessments of FRES programs. Evaluates, assess and monitors program records and policies to ensure compliance with program policies and procedures, statutes, FRES standards and rules; and takes corrective action(s) as needed. Consults with FRES programs to resolve problems, identify training needs, and discuss program effectiveness. Assists management with planning compliance activities in accordance with program objectives and goals. (35%)
• EJF 2: Researches and analyzes highly complex and high-risk compliance issues and assists program and executive management to identify and develop strategies for outstanding (unresolved) audit or compliance issues. Coordinates with FRES programs and oversight entities to resolve non-compliant issues and makes oral and written presentations detailing resolution methodologies and strategies. (35%)
• EJF 3: Develops and presents oral and written project updates, summaries, briefings, reports, results, and recommendations, concisely and accurately to FRES programs and senior level management. Prepares and reviews compliance program documentation in conformance with Contract Quality & Audit policies, procedures, standards, and effective business writing practices. Communicates compliance activities and results with FRES management. (20%)
• EJF 4: Develop and conduct training for FRES employees on risk management, internal controls, and compliance requirements. Performs related work as assigned. (10%)

Knowledge Skills Abilities:

Knowledge of health and human service programs. Knowledge of relevant federal and state rules, regulations and standards related to government program areas. Knowledge of statistical analysis processes.

Skill in conducting data searches and evaluating large amounts of data. Skill in preparing concise and accurate reports and recommendations that are timely and based on sound judgment. Skill in the use of a computer and applicable software. Skill in building and maintaining effective work relationships. Skill in identifying measures or indicators of program performance.

Ability to work professionally and effectively with staff. Ability to gather, assemble, correlate, and analyze facts. Ability to work with deadlines and sensitive, confidential information. Ability to prepare and write concise reports. Ability to evaluate policies and procedures. Skill in understanding and communicating complex information. Ability to plan, organize and monitor compliance activities. Ability to analyze complex issues and develop plans for mitigating compliance risks. Ability to identify compliance risks, evaluate alternative risk responses, and assist FRES management in implementing effective solutions. Ability to build and maintain effective working relationships. Ability to communicate effectively. Ability to travel (including overnight) 10%.

Initial Selection Qualifications:

Graduation from an accredited four-year college or university with major coursework in business administration, accounting, finance, information technology, public policy, science or a related field is preferred. Relevant certifications and advanced degree may substitute for one year of experience at the hiring manager’s discretion.

At least three years of experience in auditing, compliance monitoring, quality assurance, information technology/systems auditing, financial analysis, accounting, business analysis, or other relevant fields as determined by the hiring manager.

Preferred Qualifications:

Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Certified Information Systems Auditor (CISA), Certified Government Financial Manager (CGFM), Certified Forensic Accountant (CFA), Certified Government Audit Professional (CGAP), or other related certifications are preferred.

3-5 years of experience in performance auditing, public sector auditing, Single Audit Act federal compliance auditing, program compliance, accounting and business processes, or HHS and DFPS programs.

Registration or Licensure Requirements:

A Certified Texas Contract Manager (CTCM) certification is preferred and must be obtained within the first six months of employment.

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Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.