Atlanta, Georgia, United States · On-site
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow thei…
Skills: Product Management, Program Management, Roadmap Planning, User Discovery, Cross-functional Leadership
Atlanta, Georgia, United States · On-site
Description What We Offer You As an hourly employee some of the benefits you can enjoy are: 50% employee discounts for you and up to 3 guests, at our many brands! Click Here to see all of our brands.50% off room rates at…
Skills: Mixology, Cocktail Preparation, Customer Service, Cash Handling, Menu Knowledge
Atlanta, Georgia, United States · On-site
$75k–$80k/yr
Description What We Offer You As a Sous Chef some of the benefits you can enjoy are: Medical, Dental, Vision, Short Term Disability, and Life and AD&D that starts the 1st day of the month following your start datePaid Ti…
Skills: Culinary Skills, Kitchen Management, Staff Training, Inventory Management, Ordering
Atlanta, Georgia, United States · On-site
Description Benefits As an hourly employee some of the benefits you can enjoy are: 50% employee discounts for you and up to 3 guests, at our many brands!50% off room rates at the Monte Vista Boutique Hotel in Black Mount…
Skills: Communication, Multi-tasking, Stress management, Food expediting, Teamwork
Atlanta, Georgia, United States · On-site
Description Line Cook – The Southern Gentleman Pay: Starting at $21/hour (based on experience) At The Southern Gentleman, we believe great food starts with great people. We are looking for experienced, professional Line …
Skills: Line Cooking, Food Safety, Sanitation Practices, Knife Skills, Recipe Execution
Atlanta, Georgia, United States · On-site
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed princ…
Skills: Loan processing, Team leadership, Pipeline management, Customer service, Quality control
Atlanta, Georgia, United States · Hybrid
$114k–$191k/yr
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams …
Skills: SEC compliance, Public company reporting, Securities filings, Section 16 filings, Corporate governance
Atlanta, Georgia, United States · Hybrid
Company Description CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and…
Skills: Data architecture, AWS, Azure, GCP, SQL
Atlanta, Georgia, United States · On-site
$70k/yr
General Description This classification conducts the specified work within the planning division. Duties and Responsibilities The functions listed below are those that represent the majority of the time spent working in …
Skills: Urban planning, Zoning compliance, Site plan review, Land development ordinance, Capital improvement program
Atlanta, Georgia, United States · Hybrid
$40k–$60k/yr
About the EXL Insurance Premium Audit Group: A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our in…
Skills: Premium auditing, Data analytics, Predictive modeling, Machine learning, Time management
Atlanta, Georgia, United States · Hybrid
$50k–$70k/yr
About the EXL Insurance Premium Audit Group: A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our in…
Skills: Premium auditing, Predictive modeling, Machine learning, Data analysis, Microsoft Office Suite
Atlanta, Georgia, United States · Hybrid
$60k–$90k/yr
About the EXL Insurance Premium Audit Group: A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our in…
Skills: Premium insurance audits, Field auditing, Data analysis, Predictive modeling, Machine learning
Atlanta, Georgia, United States · On-site
Company Description At Seeds of Hope, we work to create a structured environment for individuals with special needs, enhancing their quality of life and providing opportunities to reach their full potential. Job Descript…
Skills: Personal care, Hygiene assistance, Housekeeping, Meal preparation, Medication monitoring
Atlanta, Georgia, United States · On-site
Description Are you an organized, detail-oriented project manager with a knack for delivering seamless installation projects? We're looking for a dynamic leader to own end-to-end project execution—from kickoff to client …
Skills: Project management, Installation management, Data analysis, Operational forecasting, Vendor negotiation
Atlanta, Georgia, United States · Remote OK
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our preve…
Skills: B2B Sales, Cybersecurity, Enterprise Sales, Prospecting, Pipeline Management
Atlanta, Georgia, United States · On-site
$55k–$60k/yr
The Janitorial Project Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service …
Skills: Janitorial management, Supervisory experience, Cost control, Quality control, Inventory control
Atlanta, Georgia, United States · On-site
Description As a Sous Chef, you will lead culinary operations, drive creativity, and ensure excellence in a high-volume kitchen. The ideal candidate is a strong leader with proven experience in back-of-house management, …
Skills: Leadership, Culinary Expertise, Teamwork, Communication, Attention To Detail
Atlanta, Georgia, United States · On-site
Description Ray's in the City is seeking an experienced and motivated Bar Manager to lead our bar operations, develop our team, and deliver an exceptional guest experience. This leadership role works closely with the Gen…
Skills: Attention to Detail, Leadership, Precision, Hospitality, Teamwork
Atlanta, Georgia, United States · On-site
Description As a Sous Chef, you will lead culinary operations, drive creativity, and ensure excellence in a high-volume kitchen. The ideal candidate is a strong leader with proven experience in back-of-house management, …
Skills: Leadership, Culinary Expertise, Teamwork, Communication, Attention To Detail
Atlanta, Georgia, United States · On-site
Description EyeQ Monitoring is a rapidly growing security technology and remote video monitoring company committed to protecting people, property, and communities through industry-leading surveillance solutions. As we co…
Skills: Project management, Sales estimation, Cost estimating, Video surveillance design, Security industry
Atlanta, Georgia, United States • On-site
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You will lead the roadmap and delivery of internal tools, AI-enabled workflows, and scaled programs to improve Customer Success efficiency. This involves partnering with cross-functional teams to translate user pain points into prioritized, measurable solutions.
Candidates must have 5+ years of experience in product or program management with a strong track record of leading complex, cross-functional initiatives. You should possess excellent analytical skills, user empathy, and the ability to drive adoption in an ambiguous environment.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
You’ll join the Customer Advocacy and Programs team, a small, high-impact team inside Customer Success that amplifies the voice of the customer and turns feedback into measurable change. We synthesize customer input and frontline insights to surface the highest-value opportunities, then partner with Product, GTM, Support, Operations, and technical teams to turn those opportunities into durable tools, programs, and improvements.
Our mission is to help Stripe’s user-facing teams deliver more strategic, effective, and scalable experiences for users. We build the capabilities that help Customer Success Managers and the broader field better understand users, identify opportunities, and deliver value, while extending Customer Success impact beyond named coverage. We are establishing a more unified approach to Customer Success tooling and efficiency, with product discipline from problem discovery through adoption and measurable impact.
As the Program Manager, Customer Success Efficiency and Scale, you will act as the product leader for a portfolio of internal tools, AI-enabled workflows, assets, and scaled programs that enable Customer Success and other user-facing teams. You’ll turn frontline pain points and user needs into a prioritized roadmap, define clear requirements and success measures, and partner with technical, data, and operational teams to deliver solutions that are adopted and create measurable impact.
Although this role is titled Program Manager, it requires a strong product-management mindset and experience: deep user discovery, strategic prioritization, crisp product requirements, cross-functional delivery, and continuous iteration based on adoption and outcomes. You’ll operate in a highly ambiguous environment, create clarity across a broad stakeholder set, and balance near-term improvements with a longer-term vision for scaling Customer Success capabilities.
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Help increase the GDP of the internet.
Stripe builds programmable financial services. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.
Offices: 354 Oyster Point Blvd, South San Francisco, California 94080, US · 1 Wilton Park, Wilton Terrace, Dublin, County Dublin D02 FX04, IE · 920 5th Ave, Seattle, Washington 98104, US · 201 Bishopsgate, London, England EC2M 3NS, GB · 10, Boulevard Haussmann, Paris, Ile-de-France 75009, FR
