Retail Fragrances Sales Support Associate - Dior, North Point - Full Time
Alpharetta, Georgia, United States · On-site
$16/hr–$25/hr
Entry level$5.0B raised
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Customer Service Rep(04192) - 12460 Crabapple Rd # 102
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Entry level$1.3B raised
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Alpharetta, Georgia, United States · On-site
Entry level$1.3B raised
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Alpharetta, Georgia, United States · On-site
Entry level$1.3B raised
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Alpharetta, Georgia, United States · On-site
$13/hr–$19/hr
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Alpharetta, Georgia, United States · Remote Solely
$80k–$90k/yr
Mid level$242M raised
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$16/hr–$25/hr
Full-time
high school
Health insurance, 401(k) match, Paid time off, Paid holidays, Merchandise discounts, Performance-based incentives
Posted 14h ago
~40 hrs/week
Responsibilities
The associate is responsible for selling and demonstrating fragrances while maintaining store inventory and providing exceptional customer service. They must also ensure the work area is organized, safe, and compliant with all company policies and hygiene standards.
Requirements
Candidates must have a high school diploma or equivalent and 1-2 years of related experience. The role requires the physical ability to stand for long periods, lift up to 50 lbs, and work a flexible retail schedule including weekends and holidays.
Full job description
Be Part of an Amazing Story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Fragrance RSS Colleague is responsible for providing professional services to customers by selling and demonstrating fragrances and related items, as well as contributing to the success of the department. The colleague is also responsible for fulfillment and performing other duties as necessary.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Provide exceptional customer service in all aspects of total store and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.
Explain and demonstrate use of fragrances through actual application or card application
Partner with Fragrance Counter Manager or CSX Manager of inventory and other inaccuracies
Attend product training classes and seminars
Ensure proper presentation, organization, storing, and replenishment of stock
Participate in pre-selling and sales driving events to maximize sales
Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)
Ensure work area is free from hazards and work in a safe manner
Adhere to Asset Protection and inventory control and compliance procedures
Be in compliance with all hygiene standards
Follows shortage programs and procedures
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Dependable attendance and punctuality
Who You Are
High School Diploma or equivalent required.
1-2 years related experience.
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
Resourceful and able to adapt quickly to changing priorities.
Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
Essential Physical Requirements You Will Perform
This position requires lifting, constant moving, standing, and reaching with arms and hands.
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level, crouching, kneeling, stooping and color vision.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
BEAUTY00
Related keywords
RetailFragrancesSalesCustomer ServiceInventory ControlStock ManagementMerchandisingPoint of SaleAsset ProtectionComplianceProduct TrainingRetail OperationsDiorMacy's
Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands.
Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship