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Audi Certified Technician/Experienced Audi/VW Technician
Indianapolis, Indiana, United States · On-site
Mid level
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$20/hr–$28/hr
Full-time
high school, bachelor degree
Medical Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), Dental Insurance, Vision Insurance, Accident & Critical Illness Insurance
Posted 41d ago
~40 hrs/week
Responsibilities
Handle inbound customer calls to assist with parts selection, generate sales, and provide price quotes. Maintain accurate customer records and order tracking within the company's purchase order system.
Requirements
Requires a high school diploma and at least 10 years of parts counter experience with a strong understanding of truck systems. Must be proficient in Google Applications and possess exceptional communication and organizational skills.
Full job description
Description
About Us:
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.
Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.
Shift: Monday - Friday 7:00am - 3:30pm
Located at any of our three locations: Lafayette, IN; Fort Wayne, IN; or Indianapolis, IN.
Job Purpose:
The Regional Parts Phone Representative is the go-to person for our customers, handling inbound calls to help them find the right parts, generate parts sales and ensure they have a positive experience. We're looking for someone who embodies hard work, customer focus, team collaboration, adaptability, and responsibility.
Essential Duties and Responsibilities:
Honor Commitments:
Answer customer calls with dedication and determination, striving to meet their needs and exceed their expectations.
Record customer information accurately in our systems, ensuring that all details are captured for future reference and follow-up.
Create Positive Experiences:
Deliver friendly and efficient service, helping customers with parts selection and providing information on products and services to enhance their experience.
Provide price quotes, inform customers about specials, and keep them updated on the status of their orders.
Foster Lifelong Learning:
Continuously update personal knowledge of products and customer service techniques, contributing to the team's overall skill enhancement.
Engage in all assigned learning modules: Demonstrating a commitment to personal and professional development, embracing opportunities to expand knowledge and skills.
Exhibit Pioneering Spirit:
Work closely with fellow team members to tackle customer inquiries and find solutions together, fostering a supportive and cohesive work environment.
Demonstrate Good Stewardship:
Maintain accurate records and manage resources wisely to ensure optimal service delivery and data integrity, which includes detailed tracking in the purchase order system.
Other Duties as Assigned:
Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Minimum Qualifications:
High School Diploma, college degree preferred.
Required 5+ years of commercial parts counter experience.
10+ years of commercial parts counter experience preferred.
Strong understanding of basic truck systems
The ability to use business systems for daily tasks.
Exceptional communication skills, both over the phone and in writing.
Proven customer service skills with a high degree of attention to detail.
Ability to multitask and thrive in a fast-paced environment.
Proficient in computer use, especially Google Applications.
Strong organizational and time management skills.
Dependable, with reliable attendance and the ability to work with minimal supervision.
Employee Benefits:
Insurance:
Medical - PPO and HDHP options
Flexible Spending Account (FSA)
Health Savings Account (HSA) with company match
Dental Insurance
Vision Insurance
Accident & Critical Illness Insurance
Group Term Life Insurance (company paid)
Short and Long-Term Disability (company paid)
Paid Time Off:
Paid Time Off (PTO)
Paid Holidays
Volunteer Time-Off
Paid Maternity/Paternity Leave
Bereavement/Funeral
Compensation:
401(k) Retirement Plan with company match
Other:
Employee Assistance Program (EAP)
Wellness incentives
Company paid and provided uniforms
Training: In-House, Instructor-Led, and Online
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Related keywords
Diesel IndustryParts CounterTruck SystemsGoogle ApplicationsPurchase Order SystemCustomer ExperienceParts SalesInventory ManagementInbound CallsLafayette, IN
The largest contiguous family-owned heavy and medium duty truck dealer in the Upper Midwest.
Industry
Truck Transportation
Company size
1,001-5,000 employees
Founded
1970
Headquarters
Hartland, Wisconsin
LinkedIn followers
7,113
JX Enterprises, established in 1970 by Chuck Jorgensen, embodies a visionary leader's passion for the trucking industry. Starting with just five associates, the organization's unwavering commitment to customer satisfaction laid the foundation for its success.
Over the years through second generation, Eric Jorgensen, JX has expanded to encompass 27 locations, offering a comprehensive range of services including new and pre-owned truck sales, parts, service, financing, full service leasing, rental, and in-house graphics. Today, with a workforce of over 1,200 employees, JX continues to uphold its core value of prioritizing customer satisfaction.
As a family-owned business, JX welcomes the third generation of ownership, with the Jorgensen family leading the way. Their enduring passion and drive enable them to consistently deliver exceptional customer service, top-quality equipment, and an unwavering dedication to the local community.
Offices: 925 Walnut Ridge Dr, Suite 150, Hartland, Wisconsin 53029, US
Based on 439 listings with disclosed salaries, most transportation jobs in Indiana pay between $50k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Indiana right now?
There are currently 5,232 open transportation positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Indiana?
Companies currently hiring include Domino's, Carvana, Indiana State Park Inns, Love's Travel Stops, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Indiana?
Yes — 165 of the 5232 open transportation positions offer remote or hybrid work (51 remote, 114 hybrid).
How do I apply for Transportation jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.