Muncie, Indiana, United States · On-site
[STORE NAME] is hiring a Service Advisor. You're the bridge between the customer and the technician. When someone brings their vehicle in for service, you're the person who listens to what's going on, translates it into …
Skills: Customer service, Sales, Project management, Communication, Repair order writing
Columbus, Indiana, United States · On-site
$40k–$75k/yr
Leo Auto Group is hiring Sales Associates across our Indiana locations. No experience required. We'll train you. This is a real career path, not a dead-end retail job. Our top performers earn well into six figures. First…
Skills: Sales, Customer service, Communication, Relationship building, Lead follow-up
Columbus, Indiana, United States · On-site
$50k–$120k/yr
Leo CDJR] is hiring a Service Advisor. You're the bridge between the customer and the technician. When someone brings their vehicle in for service, you're the person who listens to what's going on, translates it into a w…
Skills: Customer Service, Sales, Project Management, Communication, Organization
Columbus, Indiana, United States · On-site
$80k–$110k/yr
General Sales Manager (Future GSM Candidates Encouraged to Apply) Build a Team. Grow a Business. Create a Career. A fast-growing, progressive Indiana automotive dealer group is looking for an exceptional leader to help u…
Skills: Automotive Sales, Finance Management, Leadership, CRM Management, Coaching
Columbus, Indiana, United States · On-site
$75k–$115k/yr
Sales & Finance Hybrid Manager Leo Automotive Group | Full-Time Are you an experienced automotive Finance Manager who enjoys working the deal from start to finish? Have you ever wished you could earn from both the sales …
Skills: Automotive Finance, Deal Structuring, Sales Negotiation, F&I Paperwork, Customer Relationship Management
Columbus, Indiana, United States · On-site
$22/hr–$26/hr
The Billing Admin plays a critical role in ensuring the accuracy and timeliness of the organization's billing processes. This position is responsible for managing invoicing, processing payments, and maintaining detailed …
Skills: Invoicing, Payment Processing, Accounts Receivable, Financial Record Keeping, Microsoft Excel
Indianapolis, Indiana, United States · On-site
$17/hr–$20/hr
Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake jo…
Skills: Customer Service, Inventory Management, Electronic Catalogs, Order Processing, Warranty Claims
Muncie, Indiana, United States · On-site
$17/hr–$19/hr
The Billing Admin plays a critical role in ensuring the accuracy and timeliness of the organization's billing processes. This position is responsible for managing invoicing, processing payments, and maintaining detailed …
Skills: Billing Software, Microsoft Excel, Accounts Receivable, Financial Record Keeping, Invoicing
Indianapolis, Indiana, United States · On-site
About Company: About the Role: Come work at Leo Chevy, we are looking to hire a Building Maintenance Technician to help us keep growing. If you're hard-working and dedicated, Leo Chevy is an ideal place to get ahead. App…
Skills: Electrical Systems Maintenance, Mechanical Systems Repair, HVAC Maintenance, Plumbing, Pest Control
Columbus, Indiana, United States · On-site
$30/hr–$62/hr
Leo Auto Group is hiring Service Technicians with immediate openings for all skill levels across central Indiana. Whether you're early in your career and building your foundation or you're a senior diag tech who eats int…
Skills: Vehicle Maintenance, Vehicle Inspection, Vehicle Repair, OEM Diagnostics, Electrical Diagnostics
Indianapolis, Indiana, United States · On-site
$30/hr–$62/hr
Leo Auto Group is hiring Service Technicians with immediate openings for all skill levels across central Indiana. Whether you're early in your career and building your foundation or you're a senior diag tech who eats int…
Skills: Vehicle Maintenance, Vehicle Inspection, Automotive Repair, OEM Diagnostics, Electrical Diagnostics
Indianapolis, Indiana, United States · On-site
$15/hr–$18/hr
Please review the attached job description draft for the Automotive Parts Driver role before I post it online. I want to ensure it accurately reflects what you are looking for in the advertisement. The description is as …
Skills: Driving, Customer Service, Inventory Management, Organization, Communication
Columbus, Indiana, United States · On-site
$30/hr–$62/hr
Leo Auto Group is hiring Service Technicians with immediate openings for all skill levels across central Indiana. Whether you're early in your career and building your foundation or you're a senior diag tech who eats int…
Skills: Vehicle Maintenance, Vehicle Inspection, Vehicle Repair, OEM Diagnostics, Electrical Diagnostics
Muncie, Indiana, United States · On-site
$18/hr–$35k
Leo Chevy is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-Team is the perfect fit fo…
Skills: Phone Sales, Appointment Setting, Communication Skills, Objection Handling, Persuasion
Indianapolis, Indiana, United States · On-site
$18/hr–$24/hr
Leo Auto Group is hiring an Accounts Receivable Clerk to manage incoming payments, maintain accurate financial records, and support cash flow across our multi-location automotive group. You'll be based at Leo Chevrolet o…
Skills: Invoicing, Payment Processing, Account Reconciliation, Collections, Aging Reports
Indianapolis, Indiana, United States · On-site
$18/hr–$35/hr
Leo Chevy Indy and Stoops Of Muncie is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-…
Skills: Phone Sales, Appointment Setting, Communication Skills, Persuasion, Objection Handling
Indianapolis, Indiana, United States · On-site
$18/hr–$35/hr
Leo Chevy is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-Team is the perfect fit fo…
Skills: Phone Sales, Appointment Setting, Marketing, Objection Handling, Verbal Communication
Columbus, Indiana, United States · On-site
$600/hr–$800/hr
Leo Auto Group is hiring a Parts Counter Associate to work the front line of our parts department. You'll help customers and technicians get the right parts, fast. Whether it's a walk-in customer doing their own brake jo…
Skills: Customer Service, Parts Identification, Inventory Management, Point-of-Sale Systems, Communication Skills
Muncie, Indiana, United States · On-site
$18/hr–$35/hr
Stoops Buick GMC of Muncie is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-Team is t…
Skills: Phone Sales, Appointment Setting, Communication Skills, Objection Handling, Persuasion
Muncie, Indiana, United States · On-site
$17/hr–$19/hr
The Billing Admin plays a critical role in ensuring the accuracy and timeliness of the organization's billing processes. This position is responsible for managing invoicing, processing payments, and maintaining detailed …
Skills: Invoicing, Payment Processing, Financial Record Keeping, Accounts Receivable, Microsoft Excel
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The Service Advisor acts as the primary liaison between customers and technicians, managing the repair process from initial intake to final delivery. Responsibilities include documenting vehicle concerns, presenting repair recommendations, coordinating shop workflow, and maintaining high levels of customer satisfaction.
Candidates must possess strong communication and organizational skills, with the ability to manage multiple repair orders in a fast-paced environment. No prior automotive experience is required as training is provided, but a valid driver's license is mandatory.
[STORE NAME] is hiring a Service Advisor. You're the bridge between the customer and the technician. When someone brings their vehicle in for service, you're the person who listens to what's going on, translates it into a work order, keeps the customer informed throughout the process, and makes sure they leave confident in the work that was done.
This role is part customer service, part sales, and part project management. You'll write repair orders, present recommended services, follow up on approvals, and coordinate with the shop to keep vehicles moving through on time. The advisors who do well here build a book of customers who come back specifically because they trust them.
We'll teach you the technical side. What we can't teach is the ability to make someone feel heard and taken care of. If you're naturally good with people and you want a career that pays based on how good you are at it, this is worth a look.
What You'll Do
- Greet service customers, listen to their concerns, and document symptoms accurately
- Write repair orders and communicate vehicle needs to the technician team
- Present repair recommendations and maintenance services to customers honestly
- Provide accurate estimates and keep customers updated on timing and cost
- Follow up on declined services and maintain ongoing customer relationships
- Coordinate workflow with technicians, parts, and the service manager to meet deadlines
- Handle customer questions, concerns, and follow-ups by phone, text, and in person
- Meet individual sales and CSI targets
What We're Looking For
- Strong communicator who can explain technical work in plain language
- Comfortable having money conversations - you'll be presenting repair costs daily
- Organized enough to juggle 15-20 open repair orders at a time without dropping one
- Customer-focused - you build trust by being honest, not by overselling
- Able to work in a fast-paced environment where priorities shift throughout the day
- Valid driver's license
What You Don't Need
- Automotive service advisor experience (we train)
- ASE certifications
- A technical background
If you've worked in hospitality, retail management, insurance, or any role where you managed customer expectations while coordinating behind the scenes - you already have the core skills.
What We Offer
- Competitive pay (base + commission on service sales)
- Health, dental, and vision insurance
- 401(k)
- Paid time off
- Ongoing manufacturer training
- Employee vehicle purchase program
- A career path into service management
People Process Passion Product
Parent company
Offices: 2825 Merchant mile, Columbus, IN 47201, US
People Process Passion Product
Parent company
Offices: 2825 Merchant mile, Columbus, IN 47201, US
