POSITION TITLE: Outreach Specialist VOA Recovery LOCATION: Owensboro, KY STATUS: Full Time, Salaried, Exempt PROGRAM: Addiction Recovery Services REPORTS TO: Director of Admission and Outreach INTRODUCTION: Volunteers of…
Skills: Community Outreach, Business Development, Customer Service, Critical Thinking, Time Management
POSITION TITLE: Workforce Development Specialist LOCATION: Corbin, KY STATUS: Full Time, Hourly, Non-Exempt PROGRAM: VOA Work REPORTS TO: Senior Program Manager INTRODUCTION: Volunteers of America Mid-States (VOA) is a n…
Skills: Case Management, Job Placement, Family Needs Assessment, Advocacy, Counseling
POSITION TITLE: Recovery Outreach Specialist LOCATION: Murray, KY STATUS: Full Time, Hourly, Non-Exempt PROGRAM: VOA Recovery REPORTS TO: Director of Admission and Outreach INTRODUCTION: Volunteers of America Mid-States …
Skills: Community Outreach, Business Development, Referral Management, Relationship Management, Customer Service
POSITION TITLE: Program Manager - Family Stabilization LOCATION: Louisville, KY STATUS: Full Time, Salaried PROGRAM: VOA Home REPORTS TO: Associate Director of Housing Services INTRODUCTION: Volunteers of America Mid-Sta…
Skills: Family Needs Assessment, Case Management, Staff Supervision, Budget Preparation, Community Outreach
Restorative Justice Case Manager Specialist Lead "Internal Applicants Only"
Louisville, Kentucky, United States · On-site
Mid level$2M raised
POSITION TITLE: Restorative Justice Case Manager Specialist Lead "Internal Applicants Only" LOCATION: Louisville, KY STATUS: Full Time, Salaried, Exempt PROGRAM: VOA Restorative Justice REPORTS TO: Restorative Justice Pr…
Skills: Case Management, Restorative Justice Practices, Public Speaking, Interpersonal Skills, Business Correspondence
POSITION: STAFF ACCOUNTANT LOCATION: LOUISVILLE, KY STATUS: FULL-TIME, EXEMPT, SALARY PROGRAM: FINANCE REPORT TO: CONTROLLER INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spanning four…
POSTION TITLE: Positive Behavior Support Technician LOCATION: Northern Kentucky STATUS: FULL-TIME, HOURLY, NON -EXEMPT PROGRAM: Development Disabilities REPORTS TO: Program Manager INTRODUCTION: Volunteers of America Mid…
Skills: Positive Behavior Support, Crisis Intervention, Behavior Support Plan Implementation, Patient Care, Medication Administration
POSITION TITLE: Peer Support Specialist LOCATION: Owensboro, KY STATUS: Part-Time, Hourly, Non-Exempt PROGRAM: Addiction Services REPORTS TO: Clinical Coordinator INTRODUCTION: Volunteers of America Mid-States (VOA) is a…
Skills: Community Outreach, Peer Support, Case Management, Recovery Planning, Crisis Intervention
POSITION TITLE: Program Manager LOCATION: New Albany, IN STATUS: Full Time, Salary, Exempt PROGRAM: VOA Community REPORTS TO: Director INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-profit organization spa…
POSITION TITLE: Residential Service Coordinator LOCATION: Nashville, TN STATUS: Full Time, Salaried, Exempt PROGRAM: Developmental Disability Services REPORTS TO: Director of Developmental Disability Services INTRODUCTIO…
Skills: Case Management, Direct Supervision, Compliance Monitoring, Individual Support Planning, Resource Referral
POSTION TITLE: Positive Behavior Support Technician LOCATION: New Albany, IN STATUS: FULL-TIME, HOURLY, NON -EXEMPT PROGRAM: Development Disabilities REPORTS TO: Program Manager INTRODUCTION: Volunteers of America Mid-St…
Skills: Positive Behavior Support, Crisis Intervention, Behavioral Data Collection, Patient Care, Medication Administration
POSITION TITLE: Program Assistant LOCATION: VOA DD Community, Nashville, TN STATUS: Full Time, Hourly, Non-Exempt PROGRAM: Development Disability Services REPORTS TO: Director INTRODUCTION: Volunteers of America Mid-Stat…
Skills: Customer Service, Office Administration, Data Entry, Microsoft Excel, Microsoft Word
POSITION TITLE: Register Nurse LOCATION: Owensboro, KY STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Addiction Recovery REPORTS TO: VP of Addiction Recovery INTRODUCTION: Volunteers of America Mid-States (VOA) is a non-…
Skills: Medication Administration, Health Assessments, Medical Documentation, Regulatory Compliance, Trauma-informed Care
POSITION TITLE: Recovery Support Technician LOCATION: Owensboro, KY STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Freedom House SEKY REPORTS TO: Recovery Support Tech Supervisor INTRODUCTION: Volunteers of America Mid-S…
POSITION TITLE: Recovery Support Technician LOCATION: Louisville, KY STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Freedom House/Liberty Place REPORTS TO: Recovery Support Tech Supervisor INTRODUCTION: Volunteers of Ame…
POSITION TITLE: Recovery Support Technician LOCATION: Manchester, KY STATUS: Full-Time, Hourly, Non-Exempt PROGRAM: Freedom House SEKY REPORTS TO: Recovery Support Tech Supervisor INTRODUCTION: Volunteers of America Mid-…
POSITION TITLE: Income Maximization Case Manager LOCATION: Owensboro, KY STATUS: Full Time, Hourly, Non-Exempt PROGRAM: Supportive Services for Veteran Families (SSVF) REPORTS TO: Program Manager INTRODUCTION: Volunteers…
Skills: Case Management, Family Needs Assessment, Advocacy, Counseling, Resource Coordination
POSITION TITLE: Income Maximization Case Manager LOCATION: Johnson City, TN STATUS: Full Time, Hourly, Non-Exempt PROGRAM: Supportive Services for Veteran Families (SSVF) REPORTS TO: Program Manager INTRODUCTION: Volunte…
Skills: Case Management, Family Needs Assessment, Advocacy, Counseling, Resource Coordination
POSITION TITLE: LPN FULL-TIME Days LOCATION: Nashville, TN STATUS: Full Time, Salary, Exempt PROGRAM: Murfreesboro/Nashville Developmental Disabilities Services REPORTS TO: LPN Case Manager INTRODUCTION: Volunteers of Am…
Skills: Nursing Care, Medication Administration, Patient Monitoring, Case Management, Clinical Documentation
POSITION TITLE: Maintenance Assistant II LOCATION: Louisville, KY STATUS: Full Time, Hourly, Non-Exempt PROGRAM: Hud Housing - South Oaks REPORTS TO: Community Administrator INTRODUCTION: Volunteers of America Mid-States…
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Full-time
Employee Assistance Plans (EAP), Health and Wellness Program, Medical Coverage, Dental Coverage, Vision Coverage, Flexible Spending Account
Posted 1d ago
~40 hrs/week
Responsibilities
The role focuses on developing relationships with community partners and healthcare providers to drive admissions for addiction recovery services. It involves managing referral screenings, coordinating intake, and implementing strategies to meet program census goals.
Requirements
Candidates must possess exceptional communication and critical thinking skills along with proficiency in Microsoft Office. Experience with clinical services and a compassionate approach toward individuals with behavioral health and substance use issues are required.
Full job description
POSITION TITLE: Outreach Specialist VOA Recovery
LOCATION: Owensboro, KY
STATUS: Full Time, Salaried, Exempt
PROGRAM: Addiction Recovery Services
REPORTS TO: Director of Admission and Outreach
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.
BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp & Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one
Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS:
The Recovery Outreach Specialist acts as the first point of contact for clients and community partners, ensuring a smooth and supportive admission experience. This position also supports census development by identifying community needs, strengthening referral networks, and promoting program services to key stakeholders.
This role is very goal driven with a sales focus with skills such as inspiring trust, building strong relationships, and continuing to consistently following up.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
The position requires exceptional communication, customer service, and critical thinking skills. This position also requires skills in time management and experience with clinical services.
Experience with computer programs including Microsoft Word, Excel and Outlook is required.
The candidate must exhibit compassion toward people living with behavioral health and substance use issues, Hepatitis C and HIV/AIDS and the ability to convey respect to target populations and community partners.
The candidate must have the background and aptitude to learn and apply Volunteers of America’s personnel and program policies and procedures
RESPONSIBILITIES:
Community Outreach & Business Development
Maintain and persistently develop relationships with community partners including hospitals, courts, probation and parole, legal professionals, social service agencies, and healthcare providers to promote admissions.
Represent VOA professionally at referral generating activities such as outreach visits, presentations, and meetings to educate partners about addiction recovery services. Promote services through networking, community engagement, and marketing initiatives.
Maintain persistent follow-up with community partners to strengthen relationships and generate qualified leads.
Referral Management & Intake Coordination
Complete referral screenings, verify insurance and schedule admission appointments.
Coordinate services with referral agencies to assist clients who have specific treatment needs not addressed by the VOA Mid-States.
Collaborate with admissions and clinical teams to ensure smooth referral coordination and timely access to services.
Census Development & Program Growth
Contribute to census development through strategic outreach by monitoring referral trends, assessing community needs and using data.
Work proactively, persistently and effectively with community partners to optimize outreach efforts to ensure admissions.
Develop and maintain strategies to meet short- and long-term program census goals.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
We fight opioid abuse, vet & family homelessness, unfair senior housing & advocate for people with dev. disabilities.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1896
Headquarters
Louisville, KY
LinkedIn followers
3,231
Total funding
$2M
Volunteers of America Mid-States creates positive change in the lives of individuals and communities through a ministry of service.
Offices: 570 South 4th Street, Suite 100, Louisville, KY 40202, US · 564 S 4th St, Louisville, Kentucky 40202, US · 1436 S Shelby St, Louisville, Kentucky 40217, US · 1432 S 2nd St, Louisville, Kentucky 40208, US · 933 Goss Ave, Louisville, Kentucky 40217, US
Homeless and housing servicesAddiction RecoveryDevelopmental disability servicesVeterans servicesand HIV servicesService IndustryNon ProfitSocial Impact
We fight opioid abuse, vet & family homelessness, unfair senior housing & advocate for people with dev. disabilities.
Industry
Non-profit Organizations
Company size
501-1,000 employees
Founded
1896
Headquarters
Louisville, KY
LinkedIn followers
3,231
Total funding
$2M
Volunteers of America Mid-States creates positive change in the lives of individuals and communities through a ministry of service.
Offices: 570 South 4th Street, Suite 100, Louisville, KY 40202, US · 564 S 4th St, Louisville, Kentucky 40202, US · 1436 S Shelby St, Louisville, Kentucky 40217, US · 1432 S 2nd St, Louisville, Kentucky 40208, US · 933 Goss Ave, Louisville, Kentucky 40217, US
Homeless and housing servicesAddiction RecoveryDevelopmental disability servicesVeterans servicesand HIV servicesService IndustryNon ProfitSocial Impact