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Skills: Product Management, AI Agents, Roadmap Planning, Business Judgment, Customer Discovery
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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
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San Francisco, California, United States · On-site
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Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make com…
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San Francisco, California, United States · On-site
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San Francisco, California, United States · Hybrid
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San Francisco, California, United States · Hybrid
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will own the prioritization and execution of product features, working closely with founders to build AI agents that solve real-world problems for home service contractors. This involves translating customer needs into well-defined product specs and collaborating with engineering and design to launch foundational AI capabilities.
The ideal candidate is a high-agency individual with strong business judgment and a deep understanding of what is possible with AI technology. You must be comfortable working in an ambiguous, high-growth environment and be willing to work on-site five days a week.
At Broccoli, we're building AI teammates for the people who build and maintain our world.
We partner with plumbing, HVAC, and electrical contractors, the hardworking businesses that keep homes and communities running, and replace fragmented software and repetitive manual work with AI that actually gets the job done.
Our AI teammates answer phones, book appointments, follow up with customers, recover missed revenue, and help contractors deliver exceptional customer experiences, all while integrating seamlessly with platforms like ServiceTitan.
Before we wrote a single line of code, we visited more than 140 contractors to understand how these businesses truly operate. That firsthand experience shaped everything we've built.
Today:
Hundreds of contractors rely on Broccoli every day.
We've grown to $15M+ ARR in under two years.
We're trusted by everyone from independent contractors to some of the largest private equity backed operators in the home services industry.
We're backed by Khosla Ventures and Y Combinator.
We're still just getting started.
We're hiring a Product Manager to take full ownership of one of Broccoli's core product lines, guiding it from early discovery all the way through deployment.
This isn't a generalist role. You'll go deep on a specific product area, working hands-on with engineering and design, and directly with customers, to figure out what needs to be built, why it matters, and how to ship it in a way that scales. You'll be the link between customer reality and engineering execution, taking in feedback from CSMs, TAMs, and customers and turning it into clear, actionable requirements the team can build against.
The right person for this role is deeply invested in the long-term health of the product, not just keeping any one customer happy in the moment. You build quickly, think in systems, and know how to turn ambiguity into a clear direction forward.
What you'll own
Full ownership of a product area, from initial concept through launch, including the roadmap for the foundational capabilities that fuel our next generation of AI agents.
Partner directly with customers to identify new opportunities for AI to reshape their workflows, enable automation, and improve their overall experience.
Build tools that give contractors real control over how their AI agents handle calls, bookings, and follow-ups, tailored to their specific trade, service area, and way of doing business.
Turn promising ideas into well-defined product specs, then collaborate with engineering and design to bring them to life, from launch through iteration.
Who we're looking for
High-agency: you bring structure to ambiguity, move without being told, and own outcomes end to end
Strong business judgment: you get to the real need underneath a customer request and prioritize based on P&L impact, not loudest voice
AI-first: you default to asking what's now possible, not what's been done before, and you've built agents or AI-powered workflows yourself
Excited to work in-office five days a week to collaborate closely with the founders and the team
Former founder, or a PM who has operated like one: you've made calls with incomplete information, owned outcomes, and stayed close to customers throughout
Experience at a high-growth B2B startup (Series A to C)
Home services or field service management experience
PM experience primarily in process management, stakeholder alignment, or sprint facilitation
Never owned a product outcome end to end
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
AI employees for the trades
Broccoli helps home service businesses turn missed calls and lost leads into booked jobs. Our AI employees answer calls, schedule appointments, follow up with customers, and recover revenue for plumbing, HVAC, and roofing contractors. We’re building the first layer of the AI operating system for the physical economy.
Offices: 300 Brannan St, 405, San Francisco, California 94107, US
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