San Francisco, California, United States · On-site
$135k–$170k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools a…
Skills: Instructional Design, Customer Enablement, Training Development, AI Tool Proficiency, Content Production
San Francisco, California, United States · On-site
$135k–$170k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools a…
Skills: Customer Onboarding, Implementation Management, Customer Success, Delivery Consulting, AI Tool Proficiency
San Francisco, California, United States · Remote OK
$105k–$140k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools…
Skills: Payroll Administration, Payroll Tax Compliance, Multi-state Tax Withholding, Customer Billing Support, General Ledger Reconciliation
San Francisco, California, United States · On-site
About Broccoli 🥦 Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and replace fragmented tools and …
Skills: Product Messaging, Product Positioning, Go-To-Market Strategy, Sales Enablement, Buyer Insights
Bengaluru, Karnataka, India · On-site
About Broccoli Broccoli is building the AI operating system for home service businesses, an $800B+ market. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace frag…
Skills: Backend Development, Frontend Development, Product Engineering, System Design, Scalable Systems
Bengaluru, Karnataka, India · On-site
About Broccoli Broccoli is building the AI operating system for home service businesses, an $800B+ market. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace frag…
Skills: Backend Development, Frontend Development, Product Engineering, System Design, Scalable Systems
Bengaluru, Karnataka, India · On-site
About Broccoli Broccoli is building the AI operating system for home service businesses, an $800B+ market. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace frag…
Skills: Backend Development, Frontend Development, Product Engineering, System Design, Scalable Systems
Utah, United States · Remote OK
$95k–$120k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools…
Skills: Customer Relationship Management, Data Analysis, Revenue Growth, Account Management, Onboarding
San Francisco, California, United States · On-site
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools a…
Skills: Full-stack Development, Backend Engineering, Internal Tooling, Growth Engineering, Product Infrastructure
San Francisco, California, United States · On-site
$220k–$270k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools a…
Skills: Private Equity Value Creation, Relationship Management, EBITDA Modeling, Strategic Partnerships, Executive Presence
San Francisco, California, United States · On-site
Senior Product Manager: New Verticals About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes runn…
Skills: Market Research, Product Strategy, AI Product Development, Customer Discovery, Opportunity Sizing
San Francisco, California, United States · On-site
$180k–$230k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, roofing, etc. contractors, the people who keep homes running, and replace fragmented tools and m…
Skills: Sql, Business Intelligence, Data Analysis, Operational Analytics, Customer Relationship Management
San Francisco, California, United States · On-site
$250k–$500k/yr
About Broccoli Broccoli is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools and man…
Skills: Enterprise Sales, B2B SaaS, Account Expansion, Strategic Planning, Executive Presence
San Francisco, California, United States · On-site
$270k–$350k/yr
About Broccoli AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools a…
Skills: PE Value Creation, Operational Transformation, EBITDA Expansion, Strategic Planning, Financial Modeling
San Francisco, California, United States · On-site
$75k–$90k/yr
About Broccoli 🥦 Our mission is to bring intelligence and reliability to real-world operations — starting with home service businesses. We see operations as a systems problem, not a staffing problem. Answering customers…
Skills: Videography, Video Editing, Storytelling, CapCut, Premiere Pro
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Own the end-to-end customer enablement strategy to ensure users confidently adopt and derive value from the AI operating system. Build scalable training systems, including job aids, videos, and certification programs, using AI to accelerate content creation.
Requires 4+ years of experience building training or enablement programs from the ground up with a proven ability to produce content independently. Must be AI-native and ideally possess experience within the home services industry or with tools like ServiceTitan.
Broccoli AI is building the AI operating system for home service businesses.
We work with plumbing, HVAC, and electrical contractors, the people who keep homes running, and we replace fragmented tools and manual workflows with AI agents that actually do the work.
Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue, fully integrated into systems like ServiceTitan.
We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we've built. Today:
Hundreds of contractors use Broccoli to run their front office
We've grown from $0 to millions in ARR in under a year
We're trusted by both single-location operators and the largest PE-backed roll-ups
Raised $25M+ from Khosla Ventures and YC
The hardest part of bringing AI into a contractor's operations isn't the software—it's getting the people at the desk and in the field confident enough to trust it and use it well. This role owns that. It's a foundational, build-from-scratch role: instead of following a playbook, you'll write it. There's no dedicated owner today—just early proof (a handful of job aids, a few videos, some onboarding notes) and a lot of open space. You'll be the first person to own enablement end-to-end: build on what exists, then decide what it becomes. You're not tied to any one format—video, in-product guidance, live sessions, interactive walkthroughs, or something no one's tried yet—whatever gets customers confident. And you'll use AI to build training, analyze where customers get stuck, and generate documentation faster than a traditional enablement team could. The goal is simple: every customer goes live and gets value from Broccoli without needing a person in the room for every step.
Own enablement end to end and build it into a scalable system.
Build enablement for the people who work with Broccoli day to day—choosing the formats that fit each audience, from job aids to video to in-product guidance and beyond.
Design enablement around the key moments customers interact with Broccoli, so adoption feels natural and low-friction from day one.
Meet customers where they are: connect what they already do to how Broccoli helps, so getting started feels obvious, not intimidating.
Build a certification program that turns proficiency into something measurable.
4+ years building training, enablement, or instructional content that real people used to adopt a tool.
Built enablement or training programs from the ground up—not just run someone else's.
Can produce, not just plan—you can ship a job aid, a video, or a walkthrough yourself without a big team behind you.
Turn messy, real-world workflows into clear, confidence-building lessons.
AI-native—you use Claude and other AI tools daily to build training, analyze friction, and move faster than a traditional team could.
Opinionated about formats and tools, and curious enough to try approaches others haven't.
Comfortable being the first and only owner of a function, deciding what matters and what waits.
Experience in home services (HVAC, plumbing, electrical, roofing)—e.g., you've supported teams on tools like ServiceTitan, or run operations inside one.
Startup experience.
Spanish fluency.
Broccoli is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws.
AI employees for the trades
Broccoli helps home service businesses turn missed calls and lost leads into booked jobs. Our AI employees answer calls, schedule appointments, follow up with customers, and recover revenue for plumbing, HVAC, and roofing contractors. We’re building the first layer of the AI operating system for the physical economy.
Offices: 300 Brannan St, 405, San Francisco, California 94107, US
AI employees for the trades
Broccoli helps home service businesses turn missed calls and lost leads into booked jobs. Our AI employees answer calls, schedule appointments, follow up with customers, and recover revenue for plumbing, HVAC, and roofing contractors. We’re building the first layer of the AI operating system for the physical economy.
Offices: 300 Brannan St, 405, San Francisco, California 94107, US
