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$155k–$165k/yr
Full-time
Mental Health Programs, Global Employee Exchange Program, Fitness Programs
Posted 26d ago
~40 hrs/week
Responsibilities
Serve as a trusted technical advisor for strategic customers to drive product adoption and maximize business value. Collaborate cross-functionally with Product and Engineering teams to design complex technical solutions and influence product strategy.
Requirements
Requires over 7 years of experience in a client-facing technical role and proficiency in at least one programming or query language. Candidates must possess strong communication skills and experience leveraging AI tools for productivity.
Full job description
At AppsFlyer, we believe every challenge is an invitation to innovate. We're looking for a Technical Success Manager to help us shape the future of measurement. In this role, you'll work with talented professionals across the globe, within a culture that values curiosity, collaboration, and personal development. If you're ready to bring your skills to a global stage, this is your chance to make an impact.
About the role
As a Technical Success Manager, you'll serve as the trusted technical advisor for a portfolio of strategic customers, partnering with technical stakeholders to drive product adoption, solve complex challenges, and maximize business value. Working closely with Customer Success, Product, Engineering, and Partnerships, you'll help customers unlock the full potential of the AppsFlyer platform while influencing long-term technical success.
What You'll Do
Own relationships with client technical stakeholders (Product, Engineering, and Technology teams) post-onboarding, driving adoption, value realization, and long-term success with the AppsFlyer platform.
Develop and execute technical account roadmaps by translating business objectives into project deliverables, technical milestones, and product adoption plans aligned with technical stakeholders.
Lead solution scope and design for complex customer use cases, including custom integrations, and product configurations, in partnership with Product and Engineering teams.
Partner closely with Customer Success Managers (CSMs) to provide technical guidance, solution design, and issue resolution for strategic accounts.
Serve as a trusted advisor and subject matter expert across AppsFlyer products, educating customers on platform capabilities, best practices, and new features.
Collaborate cross-functionally internally with Sales, Customer Success, Product, Partnerships, and Engineering to influence product strategy, resolve technical challenges and deliver customer outcomes.
Document and scale reusable technical solutions, implementation patterns, and best practices across customers and internal teams.
Lead strategic discussions with both technical and executive stakeholders, influencing adoption and long-term platform strategy.
Represent AppsFlyer at customer meetings, industry events, and conferences (up to 20% travel).
What You Have
7+ years of experience in a client-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar.
Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL).
Exceptional communication and presentation skills, with the ability to translate technical concepts into business value for executive, technical, and operational audiences.
Strong analytical, troubleshooting skills and problem solving skills
Strong project and stakeholder management skills
Experience leveraging AI tools (e.g., ChatGPT, Claude) to improve productivity, scale customer engagement, and enhance workflows such as account research, analysis, communication, and strategic planning.
At AppsFlyer, we're committed to building a diverse and inclusive workplace. Don't meet 100% of the qualifications? If you're excited about this role and believe you have the skills to succeed, we encourage you to apply.
Bonus Points
Deep familiarity with Ad tech and Martech landscapes, including mobile, web, CTV, attribution, and analytics platforms.
Proven background navigating complex SaaS environments, digital advertising ecosystems, and omnichannel data integrations.
Strong track record of engaging with and influencing executive stakeholders, senior technical leadership, and diverse large-scale audiences
For our US-based candidates, the expected On Target Earnings (OTE) range from $155,000 to $165,000 (including bonus or commission). The offer varies on many factors, including market location, job-related knowledge, skills, experience, interview results, references, etc.
Why Join Us?
AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.
Here, titles don't define us—ideas do. You'll thrive in a culture where everyone's input shapes the future.
Related keywords
Ad TechMartechSaaSMobile AttributionCTVOmnichannel DataAnalytics PlatformsPythonJavaScriptSQLChatGPTClaudeTechnical RoadmapCustomer SuccessIntegration DesignStrategic Planning
AppsFlyer is the Modern Marketing Cloud that helps businesses transform complex data into clarity and growth. A foundation for unified, measurable, autonomous marketing, AppsFlyer breaks down silos across measurement, deep linking, data collaboration, and autonomous AI workflows. For more than a decade, AppsFlyer has been the leader in mobile attribution, trusted by over 15,000 businesses worldwide. To learn more, visit www.appsflyer.com
Offices: 100 1st Street, 25th floor, San Francisco, CA 94105, US · Maskit St. 14, Herzliya, Greater Tel Aviv 467331, IL · 220 5th Ave, 16th FL, New York, 10010, US · Sukhumvit 31, Sukhumvit Road, 571, RSU Tower, Unit 704, 7th Floor, Bangkok, North Khlongtan, Wattana, Bangkok 10110, TH · Pacific Century Place, Jia No.2, Workers Stadium Northe Avenue, Room 2201, Floor 22, Building A, Beijing, Chaoyang District, Beijing 100027, CN
Mobile Apps MarketingMarketingiPhoneAndroidApp StoreiOSGoogle PlayAdvertisingMobile MeasurementAttribution Analytics
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