New York, New York, United States · Remote OK
Professional Service Manager, US Who Connecteam is: Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running…
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · Hybrid
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New York, New York, United States · Hybrid
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New York, New York, United States · Hybrid
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New York, New York, United States · Hybrid
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New York, New York, United States · Hybrid
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New York, New York, United States · Hybrid
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New York, New York, United States · Hybrid
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · Remote OK
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New York, New York, United States · On-site
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New York, New York, United States · Hybrid
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New York, New York, United States · On-site
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New York, New York, United States · On-site
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New York, New York, United States · Hybrid
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Skills: Product Strategy, Product Lifecycle Management, Stakeholder Management, Market Analysis, Risk Management
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The Professional Service Manager is responsible for setting up Connecteam features, integrating platforms, and migrating client data to streamline workflows. They will collaborate with CS and R&D teams to provide tailored solutions and ensure a best-in-class customer experience.
Candidates should have at least 1 year of experience in a SaaS company and native-level English proficiency. The role requires a tech-savvy individual who can thrive in a high-pressure environment and collaborate effectively with a team.
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide.
We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other.
Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job.
Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.
About the Role:
We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our clients. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam. You’ll work closely with the CS and R&D teams to develop expertise and provide outstanding service, streamlining customer processes, onboarding, and saving them valuable time.
This role offers a competitive salary of $60,000 per year, along with Medical Coverage, Insurance plan, 401K, Paid time off for vacation, sick days.
If you’re passionate about helping businesses grow efficiently and have the required experience and skills, we’d love to hear from you!
#LI-Remote
One app. One place. One way of working.
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across locations and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or complex tools that don’t communicate with one another. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control they need to run the day - shift after shift, task after task. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. Follow us: https://linktr.ee/connecteam
Offices: 119 West 24th St 4th floor, New York, NY 10011, US
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